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MIDAS Sales Knowledge Base

Sales Knowledge Base Articles

  1. What payment methods are available to purchase MIDAS?
  2. What are the Server Requirements for running a Self-Hosted MIDAS system?
  3. Which web browsers does MIDAS support?
  4. What's included in a MIDAS subscription?
  5. MIDAS Addon: Web Calendars
  6. MIDAS Addon: Emergency Access
  7. Which web browsers are supported on my iPad device?
  8. MIDAS Addon: PRTG Sensors
  9. MIDAS Addon: Custom Links
  10. MIDAS Addon: Slack Integration
  11. MIDAS Addon: API Access
  12. What Addons are available for MIDAS?
  13. How much does the software cost?
  14. What is your return/refund policy?
  15. Is it possible to display bookings on signage screens around our venue?
  16. Is there a smartphone/mobile app available for MIDAS?
  17. MIDAS Addon: Data Feeds
  18. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  19. MIDAS Addon: Microsoft Teams Integration
  20. Can I use an alternative database platform instead of MySQL?
  21. MIDAS Addon: RSS Feeds
  22. Installing on your own server - License Agreement
  23. What's the difference between "self hosted" and "cloud hosted" editions of MIDAS?
  24. Terms & Conditions: Affiliate Program
  25. Terms & Conditions: "Cloud Hosted" MIDAS
  26. How reliable is the "cloud hosted" edition?
  27. Terms & Conditions: Free MIDAS Trial
  28. How long has MIDAS been in development?
  29. Can multiple people share the same user account?
  30. How much will it cost to upgrade my license at a later stage?
  31. How many "venues" and "users" do I need?
  32. Where is MIDAS based?
  33. Will I still receive software updates without an active subscription?
  34. How much do the optional addons cost?
  35. Do you have any promotional material I can use? I'm sold! ...but I need to convince my boss!
  36. Do you do bespoke customizations for MIDAS?
  37. Is this software only suitable for scheduling rooms, or can it be used to schedule other things?
  38. Do you accept Purchase Orders?
  39. How long will it take to process my order after making a payment?
  40. What's the difference between MIDAS and MIDAS Lite?
  41. Will my subscription renewal price be the same every month/year?
  42. Terms & Conditions: Promotions and Offers
  43. MIDAS Reviews Addon
  44. Can I download a trial version of MIDAS to run on my server?
  45. Can I modify the program code to suite my particular needs?
  46. Is MIDAS available for my tablet or iPad?
  47. Can I place a link back to MIDAS from my own website?
  48. Does MIDAS support Active Directory Integration?
  49. Terms & Conditions: Priority Support
  50. Will I need to upgrade to additional users/venues if I upgrade to additional databases?
  51. What hardware do cloud-hosted MIDAS systems run on?
  52. MIDAS Addon: High Grade 256-bit encrypted SSL access
  53. Do you offer a FREE trial?
  54. Is support available out of hours?
  55. Is MIDAS HIPAA compliant?
  56. Can I install MIDAS on a shared web hosting package with my current provider?
  57. Can I migrate to a "self hosted" edition if I originally purchased the "cloud hosted" edition (or vice versa)?
  58. Will MIDAS permit double-booking?
  59. Do you offer telephone support?
  60. How frequently are updates for MIDAS released?
  61. Can I install a self-hosted MIDAS system in both my production and test environments?
  62. Can I purchase addons after my initial MIDAS purchase?
  63. Can I upgrade to more users/venues/databases?
  64. Is MIDAS PCI compliant?
  65. Is there a limit to the number of bookings I can add to the system?
  66. Is MIDAS developed "in-house" or is development outsourced?
  67. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  68. Do you have a local sales representative/partner in my country?
  69. Where is my data be stored if I choose a "cloud hosted" edition of MIDAS?
  70. Can I embed a calendar of bookings into my own website?
  71. Can I have an extension to my 30-day trial?
  72. Can you provide me with contact details for existing customers?
  73. 3 ways to setup MIDAS for your multi-site/multi-location business
  74. Can I log into my work's MIDAS system from home?
  75. General Data Protection Regulation (GDPR) statement
  76. Why are prices on the website different from when I last visited?
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