MIDAS Sales Knowledgebase

Sales Knowledgebase Articles
  1. What payment methods are available to purchase MIDAS?
  2. MIDAS Addon: Web Calendars
  3. What Addons are available for MIDAS?
  4. What's included in an "Annual Support Subscription"?
  5. What are the Server Requirements for running a Self-Hosted MIDAS system?
  6. Which web browsers does MIDAS support?
  7. MIDAS Addon: RSS Feeds
  8. Is there a smartphone/mobile app available for MIDAS?
  9. Terms & Conditions: "Cloud Hosted" MIDAS
  10. What's the difference between "self hosted" and "cloud hosted" editions of MIDAS?
  11. MIDAS Addon: Custom Links
  12. MIDAS Addon: API Access
  13. What is your return/refund policy?
  14. How many "venues" and "users" do I need?
  15. Terms & Conditions: Free MIDAS Trial
  16. How much does the software cost?
  17. MIDAS Addon: Emergency Access
  18. MIDAS Addon: High Grade 256-bit encrypted SSL access
  19. Installing on your own server - License Agreement
  20. MIDAS Addon: PRTG Sensors
  21. MIDAS Addon: Microsoft Teams Integration
  22. Can I use an alternative database platform instead of MySQL?
  23. MIDAS Addon: Slack Integration
  24. Do you have any promotional material I can use? I'm sold! ...but I need to convince my boss!
  25. Can you provide me with contact details for existing customers?
  26. Is it possible to display bookings on signage screens around our venue?
  27. Which web browsers are supported on my iPad device?
  28. Can I upgrade to more users/venues/databases?
  29. Can I modify the program code to suite my particular needs?
  30. How long will it take to process my order after making payment?
  31. Do you do bespoke customizations for MIDAS?
  32. Does MIDAS support Active Directory Integration?
  33. Is MIDAS developed "in-house" or is development outsourced?
  34. Will my Annual Support Subscription renewal costs be the same every year?
  35. Can I migrate to a "self hosted" edition if I originally purchased the "cloud hosted" edition (or vice versa)?
  36. Terms & Conditions: Priority Support
  37. How much do the optional addons cost?
  38. How reliable is the "cloud hosted" edition?
  39. Where is MIDAS based?
  40. General Data Protection Regulation (GDPR) statement
  41. Where is my data be stored if I choose a "cloud hosted" edition of MIDAS?
  42. 3 ways to setup MIDAS for your multi-site/multi-location business
  43. Will I still receive software updates without an Annual Support Subscription?
  44. How much will it cost to upgrade my license at a later stage?
  45. Do you have a local sales representative/partner in my country?
  46. What's the difference between MIDAS and MIDAS Lite?
  47. Can I install MIDAS on a shared web hosting package with my current provider?
  48. Is MIDAS available for my iPad?
  49. Can I place a link back to MIDAS from my own website?
  50. Can I embed a calendar of bookings into my own website?
  51. How long has MIDAS been in development?
  52. Is support available out of hours?
  53. Do you accept Purchase Orders?
  54. Is MIDAS PCI compliant?
  55. Can multiple people share the same user account?
  56. What hardware do cloud-hosted MIDAS systems run on?
  57. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  58. Do you offer a FREE trial?
  59. Terms & Conditions: Affiliate Program
  60. Will MIDAS permit double-booking?
  61. Do you offer telephone support?
  62. Will I need to upgrade to additional users/venues if I upgrade to additional databases?
  63. Is MIDAS HIPAA compliant?
  64. Can I install a self-hosted MIDAS system in both my production and test environments?
  65. Terms & Conditions: Promotions and Offers
  66. How frequently are updates for MIDAS released?
  67. Is there a limit to the number of bookings I can add to the system?
  68. Is this software only suitable for scheduling rooms, or can it be used to schedule other things?
  69. Can I have an extension to my 30-day trial?
  70. Why are prices shown on your website different from when I last visited?
  71. Can I log into my work's MIDAS system from home?
  72. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  73. Can I purchase addons after my initial MIDAS purchase?
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