MIDAS Sales Knowledgebase

Sales Knowledgebase Articles
  1. What payment methods are available to purchase MIDAS?
  2. Is there a smartphone/mobile app available for MIDAS?
  3. What are the Server Requirements for running a Self-Hosted MIDAS system?
  4. MIDAS Addon: Web Calendars
  5. What Addons are available for MIDAS?
  6. What's included in an "Annual Support Subscription"?
  7. MIDAS Addon: RSS Feeds
  8. Can I use an alternative database platform instead of MySQL?
  9. Which web browsers does MIDAS support?
  10. How much does the software cost?
  11. How many "venues" and "users" do I need?
  12. MIDAS Addon: API Access
  13. How much will it cost to upgrade my license at a later stage?
  14. What is your return/refund policy?
  15. Do you accept Purchase Orders?
  16. How much do the optional addons cost?
  17. Is it possible to display bookings on signage screens around our venue?
  18. What's the difference between "self hosted" and "cloud hosted" editions of MIDAS?
  19. MIDAS Addon: Custom Links
  20. MIDAS Addon: Emergency Access
  21. Is MIDAS available for my tablet or iPad?
  22. Where is MIDAS based?
  23. MIDAS Addon: PRTG Sensors
  24. Terms & Conditions: Priority Support
  25. Can multiple people share the same user account?
  26. Do you have any promotional material I can use? I'm sold! ...but I need to convince my boss!
  27. How reliable is the "cloud hosted" edition?
  28. Where is my data be stored if I choose a "cloud hosted" edition of MIDAS?
  29. MIDAS Addon: Slack Integration
  30. Do you do bespoke customizations for MIDAS?
  31. Will MIDAS permit double-booking?
  32. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  33. How frequently are updates for MIDAS released?
  34. Can I install a self-hosted MIDAS system in both my production and test environments?
  35. Installing on your own server - License Agreement
  36. Will my Annual Support Subscription renewal costs be the same every year?
  37. 3 ways to setup MIDAS for your multi-site/multi-location business
  38. Can I embed a calendar of bookings into my own website?
  39. Is support available out of hours?
  40. Does MIDAS support Active Directory Integration?
  41. Will I still receive software updates without an Annual Support Subscription?
  42. Will I need to upgrade to additional users/venues if I upgrade to additional databases?
  43. MIDAS Addon: Microsoft Teams Integration
  44. Can I modify the program code to suite my particular needs?
  45. Do you offer a FREE trial?
  46. Is MIDAS developed "in-house" or is development outsourced?
  47. Terms & Conditions: Promotions and Offers
  48. Is MIDAS PCI compliant?
  49. Can I install MIDAS on a shared web hosting package with my current provider?
  50. Is this software only suitable for scheduling rooms, or can it be used to schedule other things?
  51. Do you offer telephone support?
  52. General Data Protection Regulation (GDPR) statement
  53. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  54. Terms & Conditions: "Cloud Hosted" MIDAS
  55. MIDAS Addon: High Grade 256-bit encrypted SSL access
  56. Can I place a link back to MIDAS from my own website?
  57. How long has MIDAS been in development?
  58. Can I log into my work's MIDAS system from home?
  59. What's the difference between MIDAS and MIDAS Lite?
  60. Can I upgrade to more users/venues/databases?
  61. Which web browsers are supported on my iPad device?
  62. What hardware do cloud-hosted MIDAS systems run on?
  63. Terms & Conditions: Affiliate Program
  64. Is there a limit to the number of bookings I can add to the system?
  65. MIDAS Addon: Data Feeds
  66. Can I migrate to a "self hosted" edition if I originally purchased the "cloud hosted" edition (or vice versa)?
  67. Terms & Conditions: Free MIDAS Trial
  68. Is MIDAS HIPAA compliant?
  69. Do you have a local sales representative/partner in my country?
  70. How long will it take to process my order after making payment?
  71. Why are prices on the website different from when I last visited?
  72. Can I have an extension to my 30-day trial?
  73. Can you provide me with contact details for existing customers?
  74. Can I purchase addons after my initial MIDAS purchase?
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