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MIDAS Sales Knowledge Base

MIDAS Knowledge Base
  1. What payment methods are available to purchase MIDAS?
  2. What are the Server Requirements for a Self-Hosted MIDAS system?
  3. Is there a MIDAS mobile app available for my smartphone?
  4. Which web browsers are supported on my iPad?
  5. Which web browsers does MIDAS support?
  6. MIDAS Addon: RSS Feeds
  7. What's the difference between "cloud" and "self" hosted MIDAS editions?
  8. What's included in a MIDAS subscription?
  9. How much do the optional addons cost?
  10. MIDAS Addon: API Access
  11. MIDAS Addon: Web Calendars
  12. How much does the software cost?
  13. MIDAS Addon: Data Feeds
  14. What Addons are available for MIDAS?
  15. Terms & Conditions: "Cloud Hosted" MIDAS
  16. MIDAS Addon: Emergency Access
  17. Terms & Conditions: Free MIDAS Trial
  18. Installing on your own server - License Agreement
  19. Can multiple people share the same user account?
  20. Can I migrate between self hosted and cloud hosted editions?
  21. What is your return/refund policy?
  22. Can I display bookings on digital signage screens around our venue?
  23. MIDAS Addon: Custom Links
  24. How many "venues" and "users" do I need?
  25. Can I use an alternative database platform instead of MySQL?
  26. MIDAS Addon: PRTG Sensors
  27. MIDAS Addon: Slack Integration
  28. MIDAS Addon: Microsoft Teams Integration
  29. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  30. Can I have an extension to my 30-day trial?
  31. Will my subscription renewal price be the same every month/year?
  32. 3 ways to set up MIDAS for your multi-site/multi-location business
  33. General Data Protection Regulation (GDPR) statement
  34. Do you have any promotional material I can use to convince my boss?
  35. How reliable is the "cloud hosted" edition?
  36. MIDAS Addon: High Grade 256-bit encrypted SSL access
  37. Terms & Conditions: Affiliate Program
  38. Can I modify the program code to suite my particular needs?
  39. Is MIDAS available for my tablet or iPad?
  40. What's the difference between MIDAS and MIDAS Lite?
  41. How much will it cost to upgrade my license at a later stage?
  42. Can I install MIDAS on a shared hosting package with my current host?
  43. Where is my data stored if I choose a "cloud hosted" edition of MIDAS?
  44. Is MIDAS only suitable for booking rooms, or can it be used to schedule other things?
  45. How long has MIDAS been in development?
  46. Will I still receive software updates without an active subscription?
  47. How long will it take to process my order after making a payment?
  48. Terms & Conditions: Refer-a-Friend
  49. Where is MIDAS based?
  50. Can I place a link back to MIDAS from my own website?
  51. Is support available out of hours?
  52. Will I need to upgrade to more users/venues if I upgrade to additional databases?
  53. Is MIDAS HIPAA compliant?
  54. MIDAS Reviews Addon
  55. Do you offer a FREE trial?
  56. Do you accept Purchase Orders?
  57. How frequently are updates for MIDAS released?
  58. Do you have a local sales representative/partner in my country?
  59. Does MIDAS support Active Directory Integration?
  60. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  61. Can I download a trial version of MIDAS to run on my server?
  62. Do you offer telephone support?
  63. Terms & Conditions: Priority Support
  64. Is MIDAS developed "in-house" or is development outsourced?
  65. Can I install a self-hosted MIDAS system on both my live and test servers?
  66. Is there a limit to the number of bookings I can add to the system?
  67. Can I upgrade to more users/venues/databases?
  68. Do you do bespoke customizations for MIDAS?
  69. What hardware do cloud-hosted MIDAS systems run on?
  70. Can I embed a calendar of bookings into my own website?
  71. Will MIDAS permit double-booking?
  72. Can I log into my work's MIDAS system from home?
  73. Why are prices on the website different from when I last visited?
  74. Can I purchase addons after my initial MIDAS purchase?
  75. Terms & Conditions: Promotions and Offers
  76. Is MIDAS PCI compliant?
  77. Can you provide contact details for existing customers?

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