MIDAS Sales Knowledgebase

Sales Knowledgebase Articles
  1. What payment methods are available to purchase MIDAS?
  2. What's included in an "Annual Support Subscription"?
  3. MIDAS Addon: Web Calendars
  4. How much does the software cost?
  5. MIDAS Addon: API Access
  6. Which web browsers does MIDAS support?
  7. What are the Server Requirements for running a Self-Hosted MIDAS system?
  8. What Addons are available for MIDAS?
  9. MIDAS Addon: Custom Links
  10. MIDAS Addon: RSS Feeds
  11. What's the difference between "self hosted" and "cloud hosted" editions of MIDAS?
  12. What is your return/refund policy?
  13. MIDAS Addon: PRTG Sensors
  14. Is there a smartphone app available for MIDAS?
  15. Is it possible to display bookings on signage screens around our venue?
  16. MIDAS Addon: Microsoft Teams Integration
  17. Terms & Conditions: "Cloud Hosted" MIDAS
  18. How many "venues" and "users" do I need?
  19. Installing on your own server - License Agreement
  20. Terms & Conditions: Free MIDAS Trial
  21. MIDAS Addon: Emergency Access
  22. Is MIDAS developed "in-house" or is development outsourced?
  23. How reliable is the "cloud hosted" edition?
  24. Can I use an alternative database platform instead of MySQL?
  25. MIDAS Addon: Slack Integration
  26. Can I upgrade to more users/venues/databases?
  27. Where is MIDAS based?
  28. MIDAS Addon: High Grade 256-bit encrypted SSL access
  29. How long has MIDAS been in development?
  30. Is support available out of hours?
  31. How much will it cost to upgrade my license at a later stage?
  32. Terms & Conditions: Affiliate Program
  33. Will MIDAS permit double-booking?
  34. Why are prices shown on your website different from when I last visited?
  35. Which web browsers are supported on my iPad device?
  36. How frequently are updates for MIDAS released?
  37. Can I install a self-hosted MIDAS system in both my production and test environments?
  38. How much do the optional addons cost?
  39. Do you have any promotional material I can use? I'm sold! ...but I need to convince my boss!
  40. Will my Annual Support Subscription renewal costs be the same every year?
  41. Do you accept Purchase Orders?
  42. Can I modify the program code to suite my particular needs?
  43. Do you do bespoke customizations for MIDAS?
  44. Can I migrate to a "self hosted" edition if I originally purchased the "cloud hosted" edition (or vice versa)?
  45. Will I need to upgrade to additional users/venues if I upgrade to additional databases?
  46. General Data Protection Regulation (GDPR) statement
  47. Can multiple people share the same user account?
  48. Terms & Conditions: Priority Support
  49. Will I still receive software updates without an Annual Support Subscription?
  50. Terms & Conditions: Promotions and Offers
  51. Is MIDAS HIPAA compliant?
  52. Is MIDAS PCI compliant?
  53. How long will it take to process my order after making payment?
  54. What's the difference between MIDAS and MIDAS Lite?
  55. Can I install MIDAS on a shared web hosting package with my current provider?
  56. 3 ways to setup MIDAS for your multi-site/multi-location business
  57. Where is my data be stored if I choose a "cloud hosted" edition of MIDAS?
  58. Does MIDAS support LDAP (Active Directory) Integration?
  59. Is MIDAS available for my iPad?
  60. Can I place a link back to MIDAS from my own website?
  61. Can I embed a calendar of bookings into my own website?
  62. Do you have a local sales representative/partner in my country?
  63. Is this software only suitable for scheduling rooms, or can it be used to schedule other things?
  64. Do you offer telephone support?
  65. What hardware do cloud-hosted MIDAS systems run on?
  66. Do you offer a FREE trial?
  67. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  68. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  69. Can I log into my work's MIDAS system from home?
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