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MIDAS Sales Knowledge Base

MIDAS Knowledge Base
  1. What payment methods are available to purchase MIDAS?
  2. Which web browsers does MIDAS support?
  3. How much does the software cost?
  4. Which web browsers are supported on my iPad?
  5. MIDAS Addon: Data Feeds
  6. What are the Server Requirements for a Self-Hosted MIDAS system?
  7. What's included in a MIDAS subscription?
  8. MIDAS Addon: Web Calendars
  9. Is there a MIDAS mobile app available for my smartphone?
  10. MIDAS Addon: API Access
  11. Do you offer telephone support?
  12. Terms & Conditions: Free MIDAS Trial
  13. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  14. What Addons are available for MIDAS?
  15. MIDAS Addon: Custom Links
  16. Installing on your own server - License Agreement
  17. What's the difference between "cloud" and "self" hosted MIDAS editions?
  18. MIDAS Addon: Microsoft Teams Integration
  19. Is MIDAS PCI compliant?
  20. MIDAS Addon: RSS Feeds
  21. Can I use an alternative database platform instead of MySQL?
  22. Will my subscription renewal price be the same every month/year?
  23. What is your return/refund policy?
  24. Can I embed a calendar of bookings into my own website?
  25. Terms & Conditions: "Cloud Hosted" MIDAS
  26. Can I display bookings on digital signage screens around our venue?
  27. MIDAS Addon: High Grade 256-bit encrypted SSL access
  28. How long has MIDAS been in development?
  29. How much will it cost to upgrade my license at a later stage?
  30. Can I download a trial version of MIDAS to run on my server?
  31. Is MIDAS HIPAA compliant?
  32. Can you provide contact details for existing customers?
  33. MIDAS Addon: Emergency Access
  34. Can I install MIDAS on a shared hosting package with my current host?
  35. Is support available out of hours?
  36. Will I still receive software updates without an active subscription?
  37. How much do the optional addons cost?
  38. How frequently are updates for MIDAS released?
  39. Can multiple people share the same user account?
  40. How long will it take to process my order after making a payment?
  41. Do you have any promotional material I can use to convince my boss?
  42. How many "venues" and "users" do I need?
  43. MIDAS Addon: PRTG Sensors
  44. Where is MIDAS based?
  45. Do you accept Purchase Orders?
  46. Is MIDAS developed "in-house" or is development outsourced?
  47. Why are prices on the website different from when I last visited?
  48. MIDAS Reviews Addon
  49. MIDAS Addon: Slack Integration
  50. Can I migrate between self hosted and cloud hosted editions?
  51. Is MIDAS available for my tablet or iPad?
  52. 3 ways to set up MIDAS for your multi-site/multi-location business
  53. Does MIDAS support Active Directory Integration?
  54. Is there a limit to the number of bookings I can add to the system?
  55. Can I modify the program code to suite my particular needs?
  56. Terms & Conditions: Priority Support
  57. Terms & Conditions: Promotions and Offers
  58. Can I upgrade to more users/venues/databases?
  59. Where is my data stored if I choose a "cloud hosted" edition of MIDAS?
  60. Do you do bespoke customizations for MIDAS?
  61. Can I place a link back to MIDAS from my own website?
  62. Can I install a self-hosted MIDAS system on both my live and test servers?
  63. Can I log into my work's MIDAS system from home?
  64. How reliable is the "cloud hosted" edition?
  65. Terms & Conditions: Affiliate Program
  66. What's the difference between MIDAS and MIDAS Lite?
  67. Will I need to upgrade to more users/venues if I upgrade to additional databases?
  68. What hardware do cloud-hosted MIDAS systems run on?
  69. Can I have an extension to my 30-day trial?
  70. Do you offer a FREE trial?
  71. General Data Protection Regulation (GDPR) statement
  72. Do you have a local sales representative/partner in my country?
  73. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  74. Is MIDAS only suitable for booking rooms, or can it be used to schedule other things?
  75. Can I purchase addons after my initial MIDAS purchase?
  76. Will MIDAS permit double-booking?

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