MIDAS Sales Knowledgebase

Sales Knowledgebase Articles
  1. What payment methods are available to purchase MIDAS?
  2. Which web browsers does MIDAS support?
  3. What's included in an "Annual Support Subscription"?
  4. What are the Server Requirements for running a Self-Hosted MIDAS system?
  5. What Addons are available for MIDAS?
  6. MIDAS Addon: Web Calendars
  7. What is your return/refund policy?
  8. What's the difference between "self hosted" and "cloud hosted" editions of MIDAS?
  9. MIDAS Addon: RSS Feeds
  10. Can I use an alternative database platform instead of MySQL?
  11. How much does the software cost?
  12. MIDAS Addon: Custom Links
  13. Terms & Conditions: "Cloud Hosted" MIDAS
  14. MIDAS Addon: API Access
  15. MIDAS Addon: Slack Integration
  16. Where will my data be stored if I choose a "cloud hosted" edition of MIDAS?
  17. General Data Protection Regulation (GDPR) statement
  18. How many "venues" and "users" do I need?
  19. Can I install MIDAS on a shared web hosting package with my current provider?
  20. Terms & Conditions: Free MIDAS Trial
  21. MIDAS Addon: Microsoft Teams Integration
  22. MIDAS Addon: Emergency Access
  23. Installing on your own server - License Agreement
  24. Can I upgrade to more users/venues/databases?
  25. MIDAS Addon: PRTG Sensors
  26. Can I install a self-hosted MIDAS system in both my production and test environments?
  27. How much do the optional addons cost?
  28. MIDAS Addon: High Grade 256-bit encrypted SSL access
  29. Is MIDAS HIPAA compliant?
  30. Do you offer a FREE trial?
  31. How much will it cost to upgrade my license at a later stage?
  32. Is MIDAS PCI compliant?
  33. Is it possible to display bookings on signage screens around our venue?
  34. Do you do bespoke customizations for MIDAS?
  35. 3 ways to setup MIDAS for your multi-site/multi-location business
  36. Do you accept Purchase Orders?
  37. Is there a smartphone app available for MIDAS?
  38. How frequently are updates for MIDAS released?
  39. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  40. Why are prices shown on your website different from when I last visited?
  41. How reliable is the "cloud hosted" edition?
  42. Can I modify the program code to suite my particular needs?
  43. Terms & Conditions: Priority Support
  44. Terms & Conditions: Affiliate Program
  45. Is MIDAS available for my iPad?
  46. Can I embed a calendar of bookings into my own website?
  47. Is support available out of hours?
  48. Do you have any promotional material I can use? I'm sold! ...but I need to convince my boss!
  49. Will I still receive software updates without an Annual Support Subscription?
  50. If I upgrade my license with additional databases, will I also need additional users/venues?
  51. How long will it take to process my order after making payment?
  52. What's the difference between MIDAS and MIDAS Lite?
  53. Which web browsers are supported on my iPad device?
  54. How long has MIDAS been in development?
  55. Do you have a local sales representative/partner in my country?
  56. Can multiple people share the same user account?
  57. Is this software only suitable for scheduling rooms, or can it be used to schedule other things?
  58. Can I switch to a "self hosted" edition at a later date if I purchased a "cloud hosted" version (or vice versa)?
  59. Can I place a link back to MIDAS from my own website?
  60. Does MIDAS support LDAP (Active Directory) Integration?
  61. Can I log into my work's MIDAS system from home?
  62. Will my Annual Support Subscription renewal costs be the same every year?
  63. Will MIDAS permit double-booking?
  64. Do you offer telephone support?
  65. Is MIDAS developed "in-house" or is it outsourced?
  66. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  67. What hardware do cloud-hosted MIDAS systems run on?
  68. Where is MIDAS based?
  69. Terms & Conditions: Promotions and Offers
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