MIDAS Sales Knowledgebase

Sales Knowledgebase Articles
  1. What payment methods are available to purchase MIDAS?
  2. Is there a smartphone/mobile app available for MIDAS?
  3. What's included in an "Annual Support Subscription"?
  4. What's the difference between "self hosted" and "cloud hosted" editions of MIDAS?
  5. Which web browsers does MIDAS support?
  6. What are the Server Requirements for running a Self-Hosted MIDAS system?
  7. MIDAS Addon: Web Calendars
  8. MIDAS Addon: RSS Feeds
  9. Is it possible to display bookings on signage screens around our venue?
  10. MIDAS Addon: Custom Links
  11. What Addons are available for MIDAS?
  12. How many "venues" and "users" do I need?
  13. What's the difference between MIDAS and MIDAS Lite?
  14. MIDAS Addon: PRTG Sensors
  15. How much will it cost to upgrade my license at a later stage?
  16. How much does the software cost?
  17. MIDAS Addon: Emergency Access
  18. Do you accept Purchase Orders?
  19. What is your return/refund policy?
  20. Do you offer a FREE trial?
  21. Do you offer telephone support?
  22. Do you have any promotional material I can use? I'm sold! ...but I need to convince my boss!
  23. Can I install MIDAS on a shared web hosting package with my current provider?
  24. Can I use an alternative database platform instead of MySQL?
  25. How frequently are updates for MIDAS released?
  26. Terms & Conditions: "Cloud Hosted" MIDAS
  27. How reliable is the "cloud hosted" edition?
  28. Do you do bespoke customizations for MIDAS?
  29. 3 ways to setup MIDAS for your multi-site/multi-location business
  30. Where is my data be stored if I choose a "cloud hosted" edition of MIDAS?
  31. Can I place a link back to MIDAS from my own website?
  32. Is MIDAS developed "in-house" or is development outsourced?
  33. Why is my card declined whilst trying to purchase/renew/upgrade MIDAS?
  34. Can I install a self-hosted MIDAS system in both my production and test environments?
  35. Can I modify the program code to suite my particular needs?
  36. Will MIDAS permit double-booking?
  37. Can I embed a calendar of bookings into my own website?
  38. Is MIDAS available for my tablet or iPad?
  39. Which web browsers are supported on my iPad device?
  40. Is support available out of hours?
  41. Terms & Conditions: Priority Support
  42. Will I still receive software updates without an Annual Support Subscription?
  43. How much do the optional addons cost?
  44. MIDAS Addon: API Access
  45. Will my Annual Support Subscription renewal costs be the same every year?
  46. General Data Protection Regulation (GDPR) statement
  47. MIDAS Addon: Microsoft Teams Integration
  48. Can multiple people share the same user account?
  49. Installing on your own server - License Agreement
  50. MIDAS Addon: High Grade 256-bit encrypted SSL access
  51. MIDAS Addon: Slack Integration
  52. Does MIDAS support Active Directory Integration?
  53. Can I upgrade to more users/venues/databases?
  54. How long will it take to process my order after making payment?
  55. What hardware do cloud-hosted MIDAS systems run on?
  56. Terms & Conditions: Affiliate Program
  57. Terms & Conditions: Free MIDAS Trial
  58. Why are prices on the website different from when I last visited?
  59. Terms & Conditions: Promotions and Offers
  60. Will I need to upgrade to additional users/venues if I upgrade to additional databases?
  61. Where is MIDAS based?
  62. Is this software only suitable for scheduling rooms, or can it be used to schedule other things?
  63. How long has MIDAS been in development?
  64. Is MIDAS HIPAA compliant?
  65. Is MIDAS PCI compliant?
  66. Do you have a local sales representative/partner in my country?
  67. If I purchase a self-hosted (on-premises) edition, will you install/troubleshoot it for me?
  68. Can I log into my work's MIDAS system from home?
  69. Can I migrate to a "self hosted" edition if I originally purchased the "cloud hosted" edition (or vice versa)?
  70. Is there a limit to the number of bookings I can add to the system?
  71. Can I have an extension to my 30-day trial?
  72. Can you provide me with contact details for existing customers?
  73. Can I purchase addons after my initial MIDAS purchase?
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