Latest News: Celebrating our 15th anniversary | MIDAS v4.27 Out Now | COVID-19 Support

MIDAS Support Knowledge Base

MIDAS Knowledge Base
  1. How to install & configure MySQL on a Windows server
  2. How to install & configure Apache on a Windows server
  3. How to enable, disable, or clear your browser's "Web Storage" cache
  4. How to install & configure Strawberry Perl on a Windows server
  5. How to install & configure MariaDB on a Windows server
  6. How to fix "SPF fail - not authorized" or "DMARC Evaluation" email errors
  7. Why does MIDAS indicate cookies are disabled upon login, when cookies ARE enabled?
  8. How to install & configure ActivePerl on a Windows server
  9. How to install Perl modules
  10. Configuring your server to handle SVG images
  11. How to configure your server to run Scheduled Tasks
  12. How to enable detailed IIS errors
  13. How to fix "Mail sent by user nobody being discarded due to sender restrictions" errors
  14. How to fix a "504 Gateway Timeout" error when sending email
  15. How to fix a "No SASL mechanism found" error when sending email
  16. How to configure IIS for Perl
  17. How to install MIDAS on your server
  18. How to fix a "Can't locate in @INC" error
  19. Help! I've forgotten my login details
  20. How to translate MIDAS or improve an existing language translation
  21. How to transfer a database from a cloud/trial MIDAS system to a self-hosted one
  22. How to use our Server Readiness tool
  23. How to configure Stripe Integration with MIDAS
  24. How to enable IIS on Windows
  25. How to fix 404.17/404.3 "Not Found" errors when running the MIDAS installer
  26. Why can't I access or connect to my cloud hosted MIDAS system?
  27. How to customize the appearance of your MIDAS system
  28. How to add MIDAS to your iOS Home Screen
  29. How to install prerequisites for a self-hosted MIDAS system on a Windows server
  30. Tips for keeping your MIDAS system secure
  31. How to save invoices as PDF files
  32. How to clear your web browser's "cache"/Temporary Internet Files
  33. How to fix "500 Internal Server Error" or "Script failed to send data" when logging in after install
  34. How to import client data from another application into MIDAS
  35. What do "POSIX::tzset not implemented on this architecture" errors mean?
  36. How to fix "There was a problem connecting to the specified SMTP server" errors
  37. How to add MIDAS to your Android Home Screen
  38. Installation Troubleshooting
  39. How to export invoices to Sage
  40. How to fix "Unable to connect to database: Too many connections" errors
  41. Why am I returned to the login screen with a session timeout message when logging in?
  42. How to import a MRBS (Meeting Room Booking System) Calendar into MIDAS
  43. Why are required Perl modules reported missing during install?
  44. How to fix "500 Internal Server Error" when accessing the MIDAS installer
  45. How to enable your browser's "Do Not Track" setting
  46. Why am I not receiving email from my MIDAS system?
  47. How to export invoices to QuickBooks
  48. Using the MIDAS API with Postman
  49. Can I import data from other applications into MIDAS?
  50. How to configure PayPal integration with MIDAS
  51. How to specify a custom time zone
  52. How to configure MIDAS to send email via Gmail's SMTP servers
  53. How to configure MIDAS to send email via Outlook's SMTP servers
  54. How do I insert a page break into my invoice template?
  55. How to disable "mod_perl"
  56. What is HTML and how do I use it within my MIDAS templates?
  57. Can I revert my MIDAS system to an earlier version?
  58. How to export invoices to QuickFile
  59. MIDAS Privacy Policy
  60. How to fix a "405.0 Method Not Allowed" error when installing MIDAS
  61. Why can't I modify/delete certain bookings?
  62. Why aren't file upload fields available in cloud hosted MIDAS systems?
  63. Website Privacy Policy
  64. How do I upgrade from MIDAS v3 to v4?
  65. Kaspersky blocks access to MIDAS
  66. How to import Bookings from another application into MIDAS
  67. How to fix "500 select failed: An operation was attempted on something that is not a socket" errors
  68. Does a Support Subscription support older/legacy versions of MIDAS?
  69. Why does my server "time out" when processing a large number of bookings?
  70. How to fix an "Unable to connect to database: Access Denied" error
  71. How to fix "database may not be compatible with this version of MIDAS" warnings
  72. How to export invoices to KashFlow
  73. Why do I have to log in with my email address when I used to use a username?
  74. How do I report a potential issue/bug in the software?
  75. Why are Internet Explorer users unable to login when MIDAS is installed on our local server?
  76. How to export invoices to Clear Books
  77. MIDAS shows an error and reports my IP address is blocked immediately after install
  78. How to import a Google Calendar into MIDAS
  79. I've forced MIDAS into SSL mode, and now I can't get in!
  80. After installation, the login screen looks wrong when I access from other devices
  81. Why is the "Auto send user their login details" option disabled?
  82. How to fix "couldn't create child process" errors during MIDAS install
  83. How to import Bookings from other software into MIDAS in iCal format
  84. How to export invoices to Xero
  85. How to fix "404 Not Found" errors when accessing the MIDAS installer
  86. How to import a Yahoo Calendar into MIDAS
  87. How to fix a "502.2 Bad Gateway" error when trying to update MIDAS
  88. How to fix "Unable to connect to database: Your password has expired" errors
  89. Why does my newly added venue not appear in the booking grid?
  90. Why is the screen layout wrong after updating the software?
  91. Why is my browser prompting to open/save a .pl file when accessing the MIDAS installer?
  92. I've limited IP addresses that can access MIDAS, now I can't get in!
  93. How to install MIDAS - Manually create a new MySQL Database
  94. The Server Readiness Tool reports Perl modules are missing yet I've installed them
  95. Do you offer online training?
  96. Why is my MIDAS ID blocked?
  97. Should I use GET or POST when making API calls?
  98. How to relocate MIDAS to a new server
  99. How to import Bookings from other software into MIDAS in .CSV format
  100. Where's the organization field gone in version 4?
  101. Why do outgoing emails contain a warning that they may be "spoofed"?
  102. How to add your company/corporate logo
  103. Can I bulk import users into MIDAS?
  104. How to use our "self-service" maintenance/recovery tool
  105. Two-Factor Authentication in MIDAS
  106. Why does the login screen look wrong after installing the software?
  107. Update Troubleshooting
  108. How to fix a "'midasglobal' appears corrupt" error
  109. Why are some bookings missing from my generated invoices?
  110. How to fix "A required file is missing or corrupt" errors
  111. Why is the "Remember Me" option no longer saving my credentials?
  112. What are balancing items or credits on invoices?
  113. How to install MIDAS - Create a new MySQL Database via cPanel
  114. How to fix "500 Internal Server Error" after clicking "Authenticate & Install MIDAS"
  115. Why can't I access the multi-day view feature?
  116. How to manage rooms that can be booked as a whole or sub-divided and booked separately
  117. When will the new feature/improvement I've suggested be implemented?
  118. What is "Maintenance Mode"?
  119. Why am I being frequently logged out of my booking system?
  120. Can I downgrade my MIDAS license?
  121. Will MIDAS still work on Windows XP after 8th April 2014?
  122. Does MIDAS integrate with X?
  123. Why does MIDAS "flicker" on my iPad?
  124. How to enable debug logging
  125. Why do booking blocks in the grid appear blank with no text on them?
  126. What happens if I fail to renew my MIDAS subscription?
  127. Do you offer on-site/in-person training?
  128. Is there a help manual I can download and read offline?
  129. How to embed a MIDAS calendar in WordPress
  130. MIDAS doesn't load correctly after logging in
  131. Which template "placeholder" variables have changed for MIDAS v4.28?
  132. Why am I prompted to open/save "" after install, instead of seeing a login screen?
  133. Why am I prompted to install additional software when printing?
  134. Why is my pending bookings screen empty, and I'm not receiving notifications of new requests?
  135. I was notified of booking requests requiring approval, but when I log in I see none?
  136. During upgrade to v4, MIDAS indicates there are duplicate entries whilst migrating users
  137. Our Data Retention Policy
  138. Why are variables not being substituted in my templates?
  139. Why can't I delete an invoice?
  140. Why can't a user limited to only modify/delete their own bookings not do so?
  141. Who is my organization's Primary Contact for MIDAS?
  142. Bookings seem to have disappeared - Help!
  143. Why are users still able to book outside the operating hours I've set?
  144. Why are Public Web Booking/Requests disabled when I have enabled them?
  145. A newer version is listed on the website, but when updating no updates are available?
  146. Why does the "Modify Similar Bookings" search return fewer results than expected?
  147. How to embed a MIDAS calendar in Joomla!
  148. What is your testing process before releasing a new version?
  149. How can I renew my MIDAS subscription?

← Return to Knowledge Base