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MIDAS Support Knowledge Base
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How to install & configure Strawberry Perl on a Windows server
How to install & configure MySQL on a Windows server
How to enable, disable, or clear your browser's "Web Storage" cache
How to install & configure Apache on a Windows server
How to install & configure MariaDB on a Windows server
How to fix "SPF fail - not authorized" or "DMARC Evaluation" email errors
How to install & configure ActivePerl on a Windows server
Why does MIDAS indicate cookies are disabled upon login, when cookies ARE enabled?
How to install Perl modules
Configuring your server to handle SVG images
How to enable detailed IIS errors
How to configure IIS for Perl
How to configure your server to run Scheduled Tasks
How to fix "Mail sent by user nobody being discarded due to sender restrictions" errors
How to enable IIS on Windows
How to fix a "504 Gateway Timeout" error when sending email
How to clear your web browser's "cache"/Temporary Internet Files
How to install MIDAS on your server
Help! I've forgotten my login details
Why are some bookings missing from my generated invoices?
How to fix a "Can't locate midascommon.pm in @INC" error
How to fix a "No SASL mechanism found" error when sending email
How to customize the appearance of your MIDAS system
How to disable "mod_perl"
How to install prerequisites for a self-hosted MIDAS system on a Windows server
Why am I being frequently logged out of my booking system?
Tips for keeping your MIDAS system secure
How to import client data from another application into MIDAS
How to add MIDAS to your Android Home Screen
How to translate MIDAS or improve an existing language translation
How to configure PayPal integration with MIDAS
Why are Public Web Booking/Requests disabled when I have enabled them?
How to configure MIDAS to send email via Gmail's SMTP servers
Why am I returned to the login screen with a session timeout message when logging in?
How to fix "Unable to connect to database: Your password has expired" errors
How to import a MRBS (Meeting Room Booking System) Calendar into MIDAS
How to export invoices to Sage
Why am I not receiving email from my MIDAS system?
How to save invoices as PDF files
Can I revert my MIDAS system to an earlier version?
How to use our Server Readiness tool
What is HTML and how do I use it within my MIDAS templates?
How to import Bookings from other software into MIDAS in .CSV format
After installation, the login screen looks wrong when I access from other devices
Why can't a user limited to only modify/delete their own bookings not do so?
How to configure MIDAS to send email via Outlook's SMTP servers
How to configure Stripe Integration with MIDAS
How to enable debug logging
What is your testing process before releasing a new version?
How to fix a "405.0 Method Not Allowed" error when installing MIDAS
How to import a Yahoo Calendar into MIDAS
Why can't I access or connect to my cloud hosted MIDAS system?
How to specify a custom time zone
How to export invoices to Xero
How to fix "500 Internal Server Error" or "Script failed to send data" when logging in after install
What do "POSIX::tzset not implemented on this architecture" errors mean?
How to fix "500 Internal Server Error" when accessing the MIDAS installer
Can I import data from other applications into MIDAS?
How to fix "There was a problem connecting to the specified SMTP server" errors
Why aren't file upload fields available in cloud hosted MIDAS systems?
How to enable your browser's "Do Not Track" setting
Does a Support Subscription support older/legacy versions of MIDAS?
The Server Readiness Tool reports Perl modules are missing yet I've installed them
How to install MIDAS - Create a new MySQL Database via cPanel
How to add MIDAS to your iOS Home Screen
How do I upgrade from MIDAS v3 to v4?
Why is my pending bookings screen empty, and I'm not receiving notifications of new requests?
Two-Factor Authentication in MIDAS
How to import Bookings from another application into MIDAS
Why does the login screen look wrong after installing the software?
How to install MIDAS - Manually create a new MySQL Database
How to import Bookings from other software into MIDAS in iCal format
How to fix a "502.2 Bad Gateway" error when trying to update MIDAS
What is "Maintenance Mode"?
Why do outgoing emails contain a warning that they may be "spoofed"?
How to add your company/corporate logo
MIDAS shows an error and reports my IP address is blocked immediately after install
How to import a Google Calendar into MIDAS
How to relocate MIDAS to a new server
How to fix "Unable to connect to database: Too many connections" errors
I was notified of booking requests requiring approval, but when I log in I see none?
Our Data Retention Policy
When will the new feature/improvement I've suggested be implemented?
Why does my server "time out" when processing a large number of bookings?
How do I insert a page break into my invoice template?
Why is the "Remember Me" option no longer saving my credentials?
I've forced MIDAS into SSL mode, and now I can't get in!
Why am I prompted to open/save "index.pl" after install, instead of seeing a login screen?
How can I renew my MIDAS subscription?
How to fix "database may not be compatible with this version of MIDAS" warnings
How to export invoices to QuickBooks
How to export invoices to KashFlow
MIDAS doesn't load correctly after logging in
How to fix "404 Not Found" errors when accessing the MIDAS installer
Why are required Perl modules reported missing during install?
Why can't I modify/delete certain bookings?
How to fix 404.17/404.3 "Not Found" errors when running the MIDAS installer
Why is the screen layout wrong after updating the software?
Can I bulk import users into MIDAS?
Why can't I access the multi-day view feature?
How to transfer a database from a cloud/trial MIDAS system to a self-hosted one
How do I report a potential issue/bug in the software?
Why are Internet Explorer users unable to login when MIDAS is installed on our local server?
How to fix "couldn't create child process" errors during MIDAS install
How do I deal with rooms that can be booked as a whole or sub-divided and booked separately?
Why is my MIDAS ID blocked?
A newer version is listed on the website, but when updating no updates are available?
Using the MIDAS API with Postman
Will MIDAS still work on Windows XP after 8th April 2014?
How to use our "self-service" maintenance/recovery tool
Why is my browser prompting to open/save a .pl file when accessing the MIDAS installer?
I've limited IP addresses that can access MIDAS, now I can't get in!
Why do I have to log in with my email address when I used to use a username?
Where's the organization field gone in version 4?
Does MIDAS integrate with X?
Can I downgrade my MIDAS license?
Why are variables not being substituted in my templates?
How to export invoices to QuickFile
How to fix "500 Internal Server Error" after clicking "Authenticate & Install MIDAS"
Why is the "Auto send user their login details" option disabled?
Why does MIDAS "flicker" on my iPad?
How to fix an "Unable to connect to database: Access Denied" error
Do you offer online training?
Why does my newly added venue not appear in the booking grid?
How to fix "A required file is missing or corrupt" errors
How to export invoices to Clear Books
Why does the "Modify Similar Bookings" search return fewer results than expected?
During upgrade to v4, MIDAS indicates there are duplicate entries whilst migrating users
Why am I prompted to install additional software when printing?
Why do booking blocks in the grid appear blank with no text on them?
How to fix a "'midasglobal' appears corrupt" error
Kaspersky blocks access to MIDAS
Why are users still able to book outside the operating hours I've set?
How to fix "500 select failed: An operation was attempted on something that is not a socket" errors
What happens if I fail to renew my MIDAS subscription?
Why can't I delete an invoice?
Who is my organization's Primary Contact for MIDAS?
How to embed a MIDAS calendar in Joomla!
Do you offer on-site/in-person training?
Is there a help manual I can download and read offline?
Bookings seem to have disappeared - Help!
What are balancing items or credits on invoices?
How to embed a MIDAS calendar in WordPress
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