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MIDAS Support Knowledge Base
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How to install & configure MySQL on a Windows server
How to install & configure Apache on a Windows server
How to enable, disable, or clear your browser's "Web Storage" cache
How to install & configure Strawberry Perl on a Windows server
How to install & configure MariaDB on a Windows server
How to fix "SPF fail - not authorized" or "DMARC Evaluation" email errors
Why does MIDAS indicate cookies are disabled upon login, when cookies ARE enabled?
How to install & configure ActivePerl on a Windows server
How to install Perl modules
Configuring your server to handle SVG images
How to configure your server to run Scheduled Tasks
How to enable detailed IIS errors
How to fix "Mail sent by user nobody being discarded due to sender restrictions" errors
How to fix a "504 Gateway Timeout" error when sending email
How to fix a "No SASL mechanism found" error when sending email
How to configure IIS for Perl
How to install MIDAS on your server
How to fix a "Can't locate midascommon.pm in @INC" error
Help! I've forgotten my login details
How to translate MIDAS or improve an existing language translation
How to transfer a database from a cloud/trial MIDAS system to a self-hosted one
How to use our Server Readiness tool
How to configure Stripe Integration with MIDAS
How to enable IIS on Windows
How to fix 404.17/404.3 "Not Found" errors when running the MIDAS installer
Why can't I access or connect to my cloud hosted MIDAS system?
How to customize the appearance of your MIDAS system
How to add MIDAS to your iOS Home Screen
How to install prerequisites for a self-hosted MIDAS system on a Windows server
Tips for keeping your MIDAS system secure
How to save invoices as PDF files
How to clear your web browser's "cache"/Temporary Internet Files
How to fix "500 Internal Server Error" or "Script failed to send data" when logging in after install
How to import client data from another application into MIDAS
What do "POSIX::tzset not implemented on this architecture" errors mean?
How to fix "There was a problem connecting to the specified SMTP server" errors
How to add MIDAS to your Android Home Screen
How to export invoices to Sage
How to fix "Unable to connect to database: Too many connections" errors
Why am I returned to the login screen with a session timeout message when logging in?
How to import a MRBS (Meeting Room Booking System) Calendar into MIDAS
Why are required Perl modules reported missing during install?
How to fix "500 Internal Server Error" when accessing the MIDAS installer
How to enable your browser's "Do Not Track" setting
Why am I not receiving email from my MIDAS system?
How to export invoices to QuickBooks
Using the MIDAS API with Postman
Can I import data from other applications into MIDAS?
How to configure PayPal integration with MIDAS
How to specify a custom time zone
How to configure MIDAS to send email via Gmail's SMTP servers
How to configure MIDAS to send email via Outlook's SMTP servers
How do I insert a page break into my invoice template?
How to disable "mod_perl"
What is HTML and how do I use it within my MIDAS templates?
Can I revert my MIDAS system to an earlier version?
How to export invoices to QuickFile
How to fix a "405.0 Method Not Allowed" error when installing MIDAS
Why can't I modify/delete certain bookings?
Why aren't file upload fields available in cloud hosted MIDAS systems?
How do I upgrade from MIDAS v3 to v4?
Kaspersky blocks access to MIDAS
How to import Bookings from another application into MIDAS
How to fix "500 select failed: An operation was attempted on something that is not a socket" errors
Does a Support Subscription support older/legacy versions of MIDAS?
Why does my server "time out" when processing a large number of bookings?
How to fix an "Unable to connect to database: Access Denied" error
How to fix "database may not be compatible with this version of MIDAS" warnings
How to export invoices to KashFlow
Why do I have to log in with my email address when I used to use a username?
How do I report a potential issue/bug in the software?
Why are Internet Explorer users unable to login when MIDAS is installed on our local server?
How to export invoices to Clear Books
MIDAS shows an error and reports my IP address is blocked immediately after install
How to import a Google Calendar into MIDAS
I've forced MIDAS into SSL mode, and now I can't get in!
After installation, the login screen looks wrong when I access from other devices
Why is the "Auto send user their login details" option disabled?
How to fix "couldn't create child process" errors during MIDAS install
How to import Bookings from other software into MIDAS in iCal format
How to export invoices to Xero
How to fix "404 Not Found" errors when accessing the MIDAS installer
How to import a Yahoo Calendar into MIDAS
How to fix a "502.2 Bad Gateway" error when trying to update MIDAS
How to fix "Unable to connect to database: Your password has expired" errors
Why does my newly added venue not appear in the booking grid?
Why is the screen layout wrong after updating the software?
Why is my browser prompting to open/save a .pl file when accessing the MIDAS installer?
I've limited IP addresses that can access MIDAS, now I can't get in!
How to install MIDAS - Manually create a new MySQL Database
The Server Readiness Tool reports Perl modules are missing yet I've installed them
Do you offer online training?
Why is my MIDAS ID blocked?
Should I use GET or POST when making API calls?
How to relocate MIDAS to a new server
How to import Bookings from other software into MIDAS in .CSV format
Where's the organization field gone in version 4?
Why do outgoing emails contain a warning that they may be "spoofed"?
How to add your company/corporate logo
Can I bulk import users into MIDAS?
How to use our "self-service" maintenance/recovery tool
Two-Factor Authentication in MIDAS
Why does the login screen look wrong after installing the software?
How to fix a "'midasglobal' appears corrupt" error
Why are some bookings missing from my generated invoices?
How to fix "A required file is missing or corrupt" errors
Why is the "Remember Me" option no longer saving my credentials?
What are balancing items or credits on invoices?
How to install MIDAS - Create a new MySQL Database via cPanel
How to fix "500 Internal Server Error" after clicking "Authenticate & Install MIDAS"
Why can't I access the multi-day view feature?
How to manage rooms that can be booked as a whole or sub-divided and booked separately
When will the new feature/improvement I've suggested be implemented?
What is "Maintenance Mode"?
Why am I being frequently logged out of my booking system?
Can I downgrade my MIDAS license?
Will MIDAS still work on Windows XP after 8th April 2014?
Does MIDAS integrate with X?
Why does MIDAS "flicker" on my iPad?
How to enable debug logging
Why do booking blocks in the grid appear blank with no text on them?
What happens if I fail to renew my MIDAS subscription?
Do you offer on-site/in-person training?
Is there a help manual I can download and read offline?
How to embed a MIDAS calendar in WordPress
MIDAS doesn't load correctly after logging in
Which template "placeholder" variables have changed for MIDAS v4.28?
Why am I prompted to open/save "index.pl" after install, instead of seeing a login screen?
Why am I prompted to install additional software when printing?
Why is my pending bookings screen empty, and I'm not receiving notifications of new requests?
I was notified of booking requests requiring approval, but when I log in I see none?
During upgrade to v4, MIDAS indicates there are duplicate entries whilst migrating users
Our Data Retention Policy
Why are variables not being substituted in my templates?
Why can't I delete an invoice?
Why can't a user limited to only modify/delete their own bookings not do so?
Who is my organization's Primary Contact for MIDAS?
Bookings seem to have disappeared - Help!
Why are users still able to book outside the operating hours I've set?
Why are Public Web Booking/Requests disabled when I have enabled them?
A newer version is listed on the website, but when updating no updates are available?
Why does the "Modify Similar Bookings" search return fewer results than expected?
How to embed a MIDAS calendar in Joomla!
What is your testing process before releasing a new version?
How can I renew my MIDAS subscription?
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