Fix "Problem connecting to the specified SMTP server" errors
This error indicates that the SMTP server settings that have been specified in your MIDAS booking system are incorrect, or that your SMTP server is rejecting external connections to it, and therefore your MIDAS system is unable to connect to your SMTP server to deliver outgoing email from the software.You can check and correct your mail transport settings within the software via MIDAS Admin Options → Manage MIDAS → Email.
For guidance setting the correct SMPT settings, please refer to the Manage Email Settings page of the online documentation.
Once you have entered the correct SMTP settings for your server, use the "Test" button to verify your settings. If you're unable to verify despite entering the correct details, then the cause may be due to firewall settings with your SMTP server. Your SMTP server's firewall may not currently allow external connections or the relay of mail messages from the server upon which your MIDAS system runs.
If you are unsure of correct SMTP settings to enter, or if you believe that the SMTP server you've entered may be blocking external connections/relay of mail from your MIDAS server, then you will need to contact the administrator of your SMTP server for their assistance.
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