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Fix "500 Internal Server Error" when authenticating a MIDAS install

A "500 Internal Server Error" can be caused as a result of incorrect folder or directory permissions on your server.

During the installation of a self-hosted MIDAS room scheduling system, the software installer needs to create and write files to a location on your web server.

This location (the install path) can be specified during the install process. Usually this will be the same server location that the installer is running from.

If the server directory / folder where you've chosen to install MIDAS to lacks "write" permissions, this can lead to an Internal Server Error. This error is produced as a result of your server denying the ability to the installer to write (save) data to that server location.

Please check that the server location has been granted appropriate write permissions and run the installer again.

Typically, the server folder or directory where you wish to install MIDAS should be granted CHMOD 0755 permissions. Depending upon your server configuration, parent folders / directories may also need to be granted similar permissions.


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MIDAS » KB » Support » Article 00004

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