MIDAS Knowledge Base MIDAS Knowledge Base

Fix "500 Internal Server Error" when authenticating a MIDAS install

A 500 Internal Server Error can occur due to incorrect folder or directory permissions on your server.

During the installation of a self-hosted MIDAS room scheduling system, the software the installer must create and write files to a location on your web server.

This location (the install path) can be specified during the install process. Usually this is the same server location from which the installer runs.

If the server directory where you are installing MIDAS to does not have write permissions, an Internal Server Error may occur. This error occurs when the server prevents the installer from writing data to the selected location.

Verify that the installation directory has the required write permissions, then rerun the installer.

Typically, the server directory where you wish to install MIDAS should be granted CHMOD 0755 permissions. Depending upon your server configuration, parent directories may also need to be granted similar permissions.


Further Reading


← Return to the Knowledge Base