Posts Tagged: addons

Send Watch Notifications to your Discord server

We have a couple of new and exciting addons available for MIDAS v4.40+.

Our optional “Discord” addon joins our existing range of addons which allow events occurring in your MIDAS booking system to be posted to your organization’s communication channels.

We already have addons that support popular communication platforms Slack and Microsoft Teams. Now we’re adding Discord to this list.

Discord is a popular free communication platform that allows users to interact through text, voice, and video. Users can join or create servers, which are essentially chat rooms organized around a specific topic.

A MIDAS "Watch" notification appearing in a Discord server
A MIDAS “Watch” notification appearing in a Discord server

Setting up this new MIDAS addon is as simple as obtaining a Discord WebHook URL, and selecting which MIDAS user’s Watch notifications should be sent to your Discord server.

MIDAS Discord addon settings
MIDAS Discord addon settings

To learn more about Watch notifications in MIDAS, watch our short “How to setup watch notifications” tutorial.

To find out more about the new Discord addon, head over to mid.as/discord.


Schedule Zoom Meetings from bookings

We have a couple of exciting brand new addons available for MIDAS v4.40+.

Our optional “Zoom Meetings” addon adds a “Create Zoom Meeting” option to the Booking Availability screen.

Create a Zoom meeting along with the booking
Option to create a Zoom Meeting for the booking

If this option is selected when a booking is added, a corresponding Zoom meeting will also be automatically scheduled for the same time (an active Zoom account is required).

You can also configure the addon to automatically send a link to the Zoom meeting to the client via email, and for that link to be stored in a custom field for the booking, allowing users easy access to it.

A number of other settings are available too, which can be used to customize the Zoom meetings that this addon can automatically schedule…

Zoom Meetings addon settings in MIDAS
Zoom Meetings addon settings in MIDAS

..and there’s also an email template you can customize for the Zoom meeting invite links that can be automatically sent to your clients…

New Zoom meeting invite email template
New Zoom meeting invite email template

Expanding possibilities

Not only does the new Zoom Meetings addon make it simple to schedule Zoom meetings which correspond to your bookings, but it also opens up new possibilities!

Until now, MIDAS could primarily be used to book and schedule ‘physical’ spaces and resources.

But with the addition of the Zoom Meetings addon, MIDAS can now be used to schedule “virtual” spaces and meetings with your clients.

This opens up MIDAS to new business sectors who use Zoom as a primary tool for client communications, such as…

  • Online Counselling
  • Consulting and Coaching – Business consultants, life, career, or executive coaches, marketing consultants.
  • Education and Training – Tutors and educators, corporate trainers, language tutors.
  • Financial and Legal Services – Financial planners, accountants, bookkeepers, lawyers and legal consultants.
  • Health and Wellness (non-counseling) – Personal trainers and fitness coaches, dietitians and nutritionists, meditation or yoga instructors.

To learn more about the new Zoom Meetings addon, visit mid.as/zoom-meetings.


Updates to our “Reviews” addon

This week we’ve released an update to the optional “Reviews” addon for MIDAS.

If you’re not familiar with this addon, it allows your business to automatically collect feedback, reviews, and ratings on independent review sites from the customers who hire and book your facilities.

How the Reviews addon works

The “Reviews” addon works by automatically notifying an independent review collection platform after a client’s booking has taken place at your facilities. The review platform then in turn sends out an invitation by email to your client asking them to leave a review or rating of their experience with your business on their website.

Supported Review Platforms

First released in 2020, initially integration was supported for four independent review platforms by our addon. This was further increased to five review platforms in 2022.

As our Reviews addon integrates with independent, third party review and rating services, our addon is reliant on these services remaining active.

Latest updates to our Reviews addon

Psydro is now defunct

Recently, the “Psydro” review platform appears to have closed. It’s main website has been timing out and returning errors for a while now. Whilst there’s been no official statement from Psydro, given their website had been inaccessible for some time, we believe this platform is now dead. Consequently, we have now dropped support for Psydro.

collect-reviews.com is now defunct

There’s also something strange going on with the “collect-reviews” website. Recently, it’s content has changed to a Thai gambling site. Again, there’s been no official statement from the collect-reviews team. It is therefore not known if they’ve sold their domain, or if it’s been hacked. Either way, it’s clear that right now their website is not the review platform it was previously. Consequently, we have now also dropped support for “collect-reviews”.

TrustSpot rebrands to RaveCapture

Finally, “TrustSpot” has recently rebranded to become “RaveCapture”. TrustSpot was one of the review platforms our addon supported from the outset. According to the TrustSpot/RaveCapture team, other than a name and logo change, nothing else has changed. The platform’s functionality remains the same. We’ve therefore updated the name and logo in our Reviews addon to reflect this rebrand.

In addition to RaveCapture/TrustSpot, our addon continues to support the Reviews.io and TrustPilot platforms too!

How to get the Reviews addon

If you’d like to get reviews from users of your facilities on popular review sites like TrustPilot, then the Reviews addon for MIDAS is for you!

This optional addon is available for both cloud hosted and self hosted MIDAS booking systems.

To add this addon to your existing MIDAS system, simply go to mid.as/upgrade.

If you’re not yet using MIDAS to handle your bookings and scheduling, you can get MIDAS today with the Reviews addon.


Geolocation and Geofencing

We’re excited to announce Geolocation and Geofencing support for our MIDAS room and resource scheduling software.

What is Geolocation?

Geolocation support in MIDAS room booking systems

Geolocation is the process of determining the geographic location of a user’s device. It is used in a variety of applications, such as mapping, navigation, and weather forecasting. A device’s location can be determined using a variety of methods, including GPS, cell tower triangulation, and IP address location.

IP address geolocation is a method of determining the position in the world of an IP address. This can be done by using a variety of methods, including:

  • Reverse DNS lookup: This method involves looking up the IP address in a DNS database to determine the name of the domain that is associated with the IP address. The domain name can then be used to determine the geographic location of the server that hosts the domain.
  • Geolocation databases: These databases contain information about the geographic location of IP addresses. This information is typically collected from a variety of sources, such as ISPs and network operators.

It is important to note that IP address geolocation is not always accurate. The accuracy of IP address geolocation depends on a variety of factors. These include the quality of the geolocation database and the method that is used to determine the geographic location of the IP address.

What is Geofencing?

Geofencing is an extension of geolocation. Once a device’s geographic location can be determined through geolocation, “Geofencing” can be used by a website or application to ensure that devices outside of an authorized area are denied access.

IP geofencing works by creating a virtual radius at a set distance around a fixed point on the globe. By comparing the latitude and longitude coordinates of a user’s device, with this fixed point, the distance between them can be calculated. This calculation will determine whether the user’s device falls within the set virtual radius.

Access form any device which falls outside of a set radius of the central fixed location can then be blocked.

Geolocation applications within MIDAS

Initially, there are two main areas within our booking software where geolocation information can be shown.

First, is the Recent Activity Log. This audit log in MIDAS records all user activity and actions taking place in your booking system. Each entry in the log is time-stamped, and shows the user account and IP address which performed the action.

From MIDAS v4.33, the optional Geolocation addon can be configured to allow location information to be shown for IP addresses in the Recent Activity Log. This location information includes the city, region, and country that the IP address resides in.

The second application for geolocation in MIDAS accompanies the unfamiliar login notifications feature.

The unfamiliar login notifications feature alerts users when their account is signed in to from a new device or location.

These notifications typically include details of the user’s device / browser and their IP address.

Geolocation support now means that you can optionally configure these notifications to now also include the city, region, and country that the login occurred from.

Geofencing applications within MIDAS

Building on the new geolocation support, Geofencing can be used to further enhance the security of your MIDAS system.

It can be used to restrict account logins to certain countries. For example, if your organization only has offices within the United States and the United Kingdom, your colleagues are typically likely to only need to login to MIDAS from within either the US or the UK. You can use geofencing to block any login attempts originating from countries other than the US or the UK.

Restrict MIDAS logins to certain countries
Restrict MIDAS logins to certain countries

Geofencing can additionally (or alternatively) also restrict account logins to within a certain distance from your location. For example, if you run a radio station in Manchester, UK, you could restrict logins to your MIDAS system to within say a 10 mile radius of Manchester.

Restrict MIDAS logins to within a radius of a set geographic location
Restrict MIDAS logins to within a radius of a set geographic location

How to enable Geolocation or Geofencing in MIDAS

The new Geolocation and Geofencing features are available for MIDAS v4.33 (or later) via our optional Geolocation addon.

Existing customers with active subscriptions can obtain this addon via mid.as/upgrade.

If you’re new to MIDAS, you can subscribe with the Geolocation addon via mid.as/pricing.

Geolocation data accuracy

The accuracy of IP geolocation data depends on a number of factors, including the quality and freshness of the geolocation database, the method that is used to determine the geographic location of the IP address, and the type of IP address.

The IP geolocation data we use in the Geolocation addon for MIDAS is never more than 30 days old.

In general, IP geolocation data is most accurate for large geographic areas, such as countries or states. It can become less accurate for smaller geographic areas, such as cities or neighborhoods.

That’s why if you use the distance based geofence features of the Geolocation addon, you should always set a larger liberal distance than necessary, rather than a very small strict distance from your location. The Geolocation addon does include an instant IP lookup test tool, so you can check IP distances before you apply them.

The Geolocation addon also includes “fallback” options for both country / distance geofence enforcement. For IP addresses where a country and/or latitude and longitude coordinates cannot be determined, you can configure MIDAS to either block or allow these connections.

It’s also worth noting that the accuracy of IP geolocation data can be affected by the use of proxy servers and VPNs. Proxy servers and VPNs can mask the true IP address of a device, making it difficult to determine the device’s geographic location.