Email Troubleshooting

This article contains a collection of links to our other Knowledge Base articles relating specifically to troubleshooting sending of email from a MIDAS booking system.

Many common email problems can be solved by referring to our "Why am I not receiving email from my MIDAS system?" troubleshooter. If that article doesn't help, then the following links offer additional assistance:

• How to configure MIDAS to send email via Gmail SMTP servers
• How to configure MIDAS to send email via Outlook SMTP servers
• How to configure MIDAS to send email via Yahoo SMTP servers
• How to fix "504 Gateway Timeout" errors when sending email
• How to fix "535 5.7.3 Authentication unsuccessful" email errors
• How to fix "5.7.139 Authentication unsuccessful" email errors
• How to fix "Mail sent by user nobody being discarded due to sender restrictions" errors
• How to fix "No SASL mechanism found" errors when sending email
• How to fix "No such file or directory" email errors
• How to fix "SPF fail - not authorized" or "DMARC Evaluation" email errors
• How to fix "There was a problem connecting to the specified SMTP server" errors
• How to fix "Unauthenticated email is not accepted" errors
• Why am I not receiving email from my MIDAS system?
• Why can't I reset my account password?
• Why do outgoing emails contain a warning that they may be "spoofed"?