Category: Tips and Tricks

Showing availability and taking bookings from your own website

One question we’re often asked is some variation of “how can people see our availability, or book with us, directly from our own website?” It’s a great question, and MIDAS gives you a few different ways to do exactly that. In this post we’ll walk through the options and help you pick the right one.

There are three features to know about. Two of them, Public Booking Requests and Public Web Bookings, are included as standard in every MIDAS system. The third, Web Calendars, is an optional add-on. They solve different problems, and they also work nicely together.

At a glance

FeatureWhat it doesIncluded or add-on?Best for
Web CalendarsEmbeds a calendar of your bookings into your own website, so visitors can see what’s on.Optional add-onDisplaying your schedule or availability on your site.
Public Booking RequestsLets visitors check availability and submit a booking request, which you approve before it becomes confirmed.Included as standardTaking enquiries you want to review before confirming.
Public Web BookingsLets visitors make and pay for a confirmed booking directly, with no approval step.Included as standardInstant, self-service bookings with online payment.

If you just want people to see what’s on

Sometimes you don’t need visitors to book anything online at all. You simply want to show them what’s already happening, or whether a particular space is free, right there on your own website. That’s what the Web Calendars add-on is for.

Web Calendars generates a tidy daily or monthly calendar of your bookings that you can embed directly into a page on your website using an IFRAME, or simply link to. You control exactly which venues and booking types appear, and how much detail is shown. With a little custom styling, you can even reduce a calendar down to a simple “available or booked” display for a particular room.

Web Calendars is our most popular add-on, but it is an optional paid extra rather than a standard feature. You can add it to your system at any time via mid.as/upgrade, or include it from the outset when you first purchase.

If you want people to request a booking

If you’d like visitors to be able to ask to book a space, but you want the final say before anything is confirmed, use Public Booking Requests. This feature lets non-users check your availability and submit a booking request, which lands in your system awaiting approval. A request only becomes a confirmed booking once a venue manager approves it.

This is ideal when you need to vet bookings, for example to check details, confirm payment separately, or simply make sure the request is appropriate before it goes in the diary. You can also restrict requests to particular email domains, and even set certain request types to be approved automatically.

If you want people to book and pay instantly

If you’d rather let visitors book a space there and then, with no approval step, use Public Web Bookings. This works much like Public Booking Requests, but instead of creating a request, it creates a confirmed booking straight away, including an online payment step so the visitor pays at the point of booking.

To accept payments for Public Web Bookings, you’ll first need to enable Stripe or PayPal in your system.

Both Public Booking Requests and Public Web Bookings are disabled by default, and need to be switched on by an administrator via MIDAS Admin Options → Public before they can be used.

The best of both: display and book together

Here’s where it all comes together. Web Calendars isn’t only for display. You can configure a calendar so that when a visitor clicks a date, they’re taken straight to your Public Booking Request or Public Web Booking screen, with that date already selected for them.

That means you can show an attractive calendar of what’s on directly on your own website, and let visitors click through to request or book an available slot in a couple of taps. It’s a great way to combine a polished public-facing display with the booking features already built into your MIDAS system.

Which should you choose?

  • Want to show your schedule or availability on your website? Use Web Calendars.
  • Want visitors to request a booking that you approve? Use Public Booking Requests.
  • Want visitors to book and pay instantly? Use Public Web Bookings.
  • Want to display and let them book in one journey? Use Web Calendars linked to either of the public booking features.

Whichever route suits you, you can find full setup details in our help documentation for Public Booking Requests, Public Web Bookings, and the Web Calendars add-on. If you’re not sure which is the best fit for your organization, just get in touch and we’ll be happy to point you in the right direction.


Capture exactly what you need: getting creative with custom fields

Every organization runs its bookings a little differently. Out of the box, MIDAS captures the essentials with each booking – the date and time, the venue, who it’s for, the type of booking, the number of attendees, any resources, and a notes field. For your clients, it records names, organizations, contact details, and addresses.

But what if you need to capture something specific to your operation? Perhaps a a signed waiver, a purchase order number, or a link to a room layout. That’s exactly what custom fields are for. They let you add your own booking fields and client fields on top of the standard ones, so MIDAS records precisely the information you need.

In this post we’ll look at the types of custom field available, and share some real-world ideas for putting them to work.

The building blocks

You can add custom fields to either bookings or client records, and each field can be one of the following types:

  • Text – a single-line text field, ideal for short pieces of information such as a reference or order number.
  • Text Area – a multi-line field for longer notes. You can set how many rows it shows by default, and make it resizable so users can drag it larger when they need to.
  • Number – accepts numerical input only.
  • Checkbox – a simple tick box, perfect for yes/no questions.
  • List (Single Select) – a drop-down from which one predefined item can be chosen.
  • List (Multi Select) – a drop-down from which several items can be chosen at once.
  • Range – a slider control for picking a numeric value between a minimum and maximum you define.
  • URL – a clickable web link to an external resource.
  • File – lets users upload and attach files or documents directly to a booking or client record. (Available in self-hosted editions of MIDAS – see why file fields aren’t available on cloud-hosted systems.)

Each field can be shown or hidden, made optional or required, restricted to certain users, and given a short description that appears above it to guide whoever is filling it in.

A List (Multi Select) custom field
A List (Multi Select) custom field

Ideas for custom booking fields

A waiver or terms checkbox – with a link

A custom checkbox field with an HTML enabled description.
A custom checkbox field with an HTML enabled description.

A field’s description accepts simple HTML, which opens up some neat possibilities. Add a Checkbox field named something like “I have read and accept the Terms & Conditions of Hire”, and in its description include a link to your waiver or terms document. Mark the field as Required, and a booking can’t be saved until the box is ticked – giving you a simple record that the waiver was acknowledged for every booking.

A link to supporting documents

A URL field is a tidy way to associate an external document with a booking without storing the file itself – useful on any edition, including cloud-hosted. You might link to a shared document, a SharePoint page, a risk assessment, or an event running order held elsewhere. Whoever opens the booking can jump straight to the relevant document with a click.

A purchase order or cost code

A simple Text field captures a PO number or internal cost code against each booking, ready to appear on the resulting invoice. You can even apply input validation to a text field using a regular expression, so MIDAS only accepts entries that match the format your finance team expects.

An expected-numbers slider

While MIDAS already records attendees, a Range slider can be handy for capturing a softer estimate – for instance a “Confidence in numbers” or “Setup complexity” scale – giving your team a quick visual cue when they open the booking.

Ideas for custom client fields

A salutation or title

A custom client "Salutation" field
A custom client “Salutation” field

A List (Single Select) client field with items like Mr, Mrs, Ms, Dr, and Rev means your emails and letters can address clients correctly, drawing on the field automatically through your templates.

Insurance certificates and contracts

Upload and attach an insurance document to a client record
Upload and attach an insurance documents to client records

On self-hosted systems, a File client field lets you attach an insurance certificate, signed contract, or accreditation document straight to a client’s record – so it’s always to hand when you need it, rather than buried in someone’s inbox.

Membership or account numbers

A Text or Number client field is the natural home for a membership ID, account reference, or loyalty number, keeping it alongside the rest of the client’s details.

Putting your fields to work in templates

Custom fields aren’t just for the booking screen. Each one becomes available as a template variable, so you can include its value in booking confirmation emails, invoices, and print outs. Rename or remove a custom field, and MIDAS automatically updates the corresponding variable references in your templates for you.

Custom field input validation with REGEX support
Custom field input validation with REGEX support

Getting started

Custom fields are managed via MIDAS Admin Options → Fields, where you can switch between your booking fields and client fields and add as many of your own as you need. For the full details, see our Manage Fields help documentation.

However you run your bookings, custom fields let you shape MIDAS around your process rather than the other way around. If you come up with a clever use of your own, we’d love to hear about it!


World Backup Day – MIDAS has you covered!

World Backup Day 2022

The 31st of March each year is World Backup Day. This day is designed to help raise awareness of the importance of keeping your critical data backed-up.

A “backup” is an additional copy of all your important files and data – for example, your family photos, home videos, documents and emails.

Instead of keeping a single copy just in one place (like your computer), the idea is that you also keep another secondary copy of everything somewhere else as well. That way, if anything should happen to the device where your original data is stored, you’ll still have a “backup” copy stored elsewhere.

Here at MIDAS HQ, we strongly believe in the importance of regularly backing-up data you can’t afford to loose. We’ve built in a number of backup features to our leading room booking and resource scheduling software to do just that!

How MIDAS backs up your data

MIDAS seamlessly makes complete and automated backups of its own database. It does this upon the first successful login each and every day. These backups are compressed, and typically backups are less than 1MB each in size. Backups are also encrypted, and stored on your MIDAS server for a length of time you specify, typically 7-30 days.

To further protect your data, these automated daily backups can optionally also be emailed daily to a specific email address too. This feature allows you to retain your own “off-site” copies of your MIDAS data within no effort!

In addition to the automated daily backups which your MIDAS system takes, we also provide the ability to instantly generate an backup at any time too! An administrator can navigate to MIDAS Admin Options → Manage MIDAS → Database, and use the one-click “Backup Now” button. We really couldn’t make it easier to backup your MIDAS data on-demand!

Restoring Backups

Database backups (whether generated manually or automatically) can be easily and readily restored at any time. You can choose to partially restore a part of a backup, or restore it in full – at any time, all through a simple interface. This may be accessed through MIDAS Admin Options → Manage MIDAS → Database → Restore. So, should you ever wish to “roll back” your MIDAS system to an earlier point in time, or if you suffer a massive server failure and loose data, you can have your MIDAS system back up and running again in no time!

Database Backup and Restore in MIDAS
Database Backup and Restore in MIDAS

For more information on the backup and restore features of MIDAS, please see mid.as/help/manage-database-settings

For our “cloud hosted” customers, we also take complete database backups three times a day. A daily backup is then separately stored off-site for a period of six months.

So as you’ll see from the above features and processes we’ve built into our software, we take backups seriously! We make it painless to ensure your important MIDAS booking data can be easily backed up and restored with minimal fuss!

Whilst you can be confident your MIDAS data is taken care of, why not take a moment to backup your own important personal files on World Backup Day? Your family photos, home videos, documents and emails are important! Can you afford to loose them!? Yes, it may be a little tedious, but you’ll be glad you did should anything ever happen to your files!

How many backups of my important data should I make?

As a general rule, it’s a good idea to have at least three copies of your important data. At least one of these copies should be kept off-site or in the cloud. This is known as the 3-2-1 backup rule.

Here’s what it means:

  • Keep at least three copies of your data, including the original data and two backups.
  • Store the copies on two different types of media, such as an external hard drive and a cloud storage service.
  • Keep one of the backups off-site. Either in a different physical location or in the cloud, to protect against disasters like fire, theft, or flooding.

By following the 3-2-1 backup rule, you can ensure your important data is protected even if one copy is lost, damaged, or destroyed.

It’s also a good idea to regularly test your backups too! Testing a backups ensure they are working properly in the event you’ll need to access them. It’s important to update your backups regularly too – to keep them current.


Nearly a quarter of our customers choose this addon!

“Addons” further extend the capabilities of a MIDAS booking system beyond the extensive features that are already included as standard with our software.

Did you know that with one of our optional addons you can actually display a calendar of bookings right on your own public website?

Display a calendar of bookings on your website

The Web Calendars addon allows visitors to your organization’s public website to see what’s on at your venue.

You can embed daily and monthly calendars directly into your public website. You also have precise control which events appear (or are hidden) on these calendars, and how much information is shown for each.

Example of a MIDAS calendar embedded in a public website
Example of a MIDAS calendar embedded in a public website

Plus, if you already make use of the built-in Public Booking Request or Public Web Booking features of MIDAS, you can also configure Web Calendars to allow a visitor to directly book/request a specific date by simply clicking it.

Check our some live examples of embeddable public calendars at https://mid.as/web-calendars/live-examples

Get Web Calendars for your MIDAS system

Web Calendars is by far our most popular addon, with nearly a quarter of all customers choosing to add it to their MIDAS booking system!

You can add the Web Calendars addon to your MIDAS system too, by simply going to mid.as/upgrade.

Also check out our other optional addons to further extend the capabilities of your MIDAS software.