Category: Development

Review Previously Sent Internal Messages

Filed Under: Development by midas — Leave a comment
March 25, 2022

One of the feature of the built-in “Notification Center” in MIDAS booking software is the ability to send internal messages to other users.

A user’s internal messages are shown to them when they next login. They may also optionally choose to have them sent as an email as well. This allows users to receive messages from other users even when they’re not logged into their booking system.

For MIDAS v4.30, we’re providing a way for you to see, review, and delete (“expire”) messages you’ve recently sent to other users in your booking system.

Review Sent Internal Messages To Other Users
Review Sent Internal Messages To Other Users

The new “Active Sent Items” panel shows all internal messages you’ve recently sent to other users that have yet to expire. You can view each message, or immediately expire (remove) it.

There’ll also be an indication of each message’s “Status”, to help you identify whether the recipient has received/viewed your message.

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Specify an alternate “reply to” email address

Filed Under: Development by midas — Leave a comment
December 9, 2021

As you can probably guess, a room booking system needs to be able to send email notifications. These may include, for instance, booking confirmation emails sent to customers.

MIDAS is no exception, and an extensive range of email settings and options are available in the software. Administrative users may configure these via MIDAS Admin Options → Manage MIDAS → Email.

One of the available email settings allows you to have email notifications sent from your MIDAS system to be sent from a particular email address.

Typically, for automated emails that you don’t require a response to, you may specify a “no-reply” style address.

However, what if you want to provide a way for your customers to contact you should they have any queries?

Well, you could use a real email address instead of a no-reply “black hole” inbox which isn’t monitored.

Or, from MIDAS v4.29 onwards, you could instead specify a “Reply To” email address. This can be different from the address that emails from your MIDAS system are sent from.

Specifying a "reply to" email address
Specifying an alternate “reply to” email address

In the above example screenshot, all email sent from the MIDAS system will be sent as though it originated from the address “[email protected]”.

However, if a recipient of an email from this MIDAS system hits “Reply”, they’ll be composing a message that will be sent to “[email protected]” (instead of “[email protected]”.

This new setting adds a standard “Reply-To” header to all outgoing email from your MIDAS system.

More information on the various email configuration options and settings in MIDAS may be found in the documentation.

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Mark notifications as “Read”

Filed Under: Development by midas — Leave a comment
November 22, 2021
New option to mark notifications as having been "read"
New option to mark notifications as having been “read”

In MIDAS v4.28 we introduced a new “Notification Center“. The Notification Center allows users to view messages from other users, booking and custom reminders, and Watch notifications.

Notifications each have their own expiration time, after which they are automatically removed from a user’s Notification Center. Users could also manually remove a notification at any time.

For MIDAS v4.29 we’re also giving users the option to mark notifications as having been “read”.

Read notifications will still be present in the user’s Notification Center until they expire or are manually removed. However, unread notifications will be highlighted, whereas read notifications won’t be.

Also, if the user has opted to be shown their notifications each time they log in, this popup will now only show them their unread notifications. So the new “mark as read” option will help keep clutter to a minimum. It will only show notifications the user hasn’t yet seen and acknowledged on the notification pop-up after login.

Users will of course still be able to see all their notifications – both read and unread – via the Notification Center icon.

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Restrict users to “self-booking” only

Filed Under: Development by midas — Leave a comment
November 16, 2021
New options to restrict users to "self" booking or requesting
New options to restrict users to “self” booking or requesting

For MIDAS v4.29, we’re expanding the range of options available to administrators when it comes to assigning user permissions.

MIDAS already includes an extensive range of permissions which can be assigned on a per-user basis. One of these permissions is the “Can Make Bookings” permission. This setting controls whether a given user account can make bookings, or just booking “requests”, or neither.

Following customer feedback, we’re adding a couple of additional options to this particular user permission.

Now administrators can restrict user accounts to only be able to book/request for themselves.

Prior to this, a user with permissions to make bookings/requests could select a client on their Add Bookings screen that the booking or request was to be for.

Now, if the “Can Make Bookings” permission is set to “Yes (For self only)”, the user will only be able to make bookings for themselves. They will not be able to make bookings for any arbitrary client in the system.

Similarly, the “Requests Only (For self only)” option works the same, but only allows the user to make booking requests for themselves.

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