Category: Tech Insight

What AI thinks about MIDAS?

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May 11, 2023
What rivals ChatGPT and Google Bard think about MIDAS

It’s an exciting time in the world of Artificial Intelligence (AI), especially when it comes to AI powered interactive chat “bots”.

You may well have heard about “ChatGPT“, which is funded by Microsoft, and who are now starting to integrate its capabilities into the Bing search engine.

You may have also heard about Google’s rival, “Bard“, who are also integrating their AI chat bot into their search engine.

So for a bit of fun, we decided to put both of these leading AI chat bots to the test. We asked them both a very simple question to see if they knew…

“What is MIDAS room booking software?”

Here’s what ChatGPT has to say…

MIDAS (which stands for Meeting Room Scheduling) is a web-based software application designed to help organizations manage their room booking and scheduling needs. The software allows users to book meeting rooms, conference rooms, and other facilities quickly and easily, and provides a range of tools to help manage the booking process efficiently.

MIDAS allows users to set up and manage multiple rooms, view real-time availability, and make bookings directly through the software. It also includes features such as email notifications, automated invoicing, and reporting tools to help track usage and optimize room allocation.

MIDAS is a popular choice for businesses, schools, and other organizations that need to manage their room scheduling needs efficiently. It is easy to use, flexible, and customizable, making it suitable for a wide range of applications.

– ChatGPT

Here’s what Google’s Bard has to say…

MIDAS is a cloud-based room booking software that helps businesses and organizations of all sizes manage their meeting and event spaces. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses save time and money, such as:

  • Real-time availability: MIDAS provides real-time availability of rooms, so users can always see which rooms are available and book them quickly and easily.
  • Group booking: MIDAS makes it easy for users to book rooms for groups, so they can easily coordinate their schedules and ensure that everyone has a space to meet.
  • Reporting: MIDAS provides detailed reports on room usage, so businesses can track their spending and make informed decisions about how to allocate their resources.
  • Integrations: MIDAS integrates with a variety of other business systems, so users can easily manage their room bookings from within their existing workflows.

MIDAS is a powerful and flexible room booking software that can help businesses and organizations of all sizes save time and money. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses save time and money, such as real-time availability, group booking, reporting, and integrations.

Here are some of the benefits of using MIDAS room booking software:

  • Save time and money: MIDAS can help businesses save time and money by automating the room booking process. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. This can free up staff time to focus on other tasks, and it can also help businesses avoid overbooking and underutilizing their meeting and event spaces.
  • Improve efficiency: MIDAS can help businesses improve efficiency by providing a centralized platform for managing room bookings. With MIDAS, users can easily see which rooms are available, book rooms, and track room reservations. This can help businesses avoid the hassle of manually tracking room availability and booking rooms.
  • Increase collaboration: MIDAS can help businesses increase collaboration by providing a platform for users to share information about room bookings. With MIDAS, users can easily see which rooms are available, book rooms, and track room reservations. This can help businesses ensure that everyone is on the same page when it comes to meeting and event planning.

Overall, MIDAS is a powerful and flexible room booking software that can help businesses and organizations of all sizes save time and money. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses improve efficiency and increase collaboration.

– Bard

Our thoughts…

We have to admit that on this occasion, we preferred Google Bard’s response. It was certainly a more in depth summary of our MIDAS software.

ChatGPT’s response – whilst concise – was a little misleading. It claimed that “MIDAS” stands for “Meeting Room Scheduling”.

Whilst MIDAS is indeed a meeting room scheduling system, the acronym “MIDAS” itself doesn’t stand for “Meeting Room Scheduling”. For a clue as to what MIDAS does stand for, see this blog post.

AI chatbots are certainly having a bumpy ride of late.

Back in February this year, $100bn was wiped off Google’s parent company, Alphabet’s shares, after Bard made a mistake and investors became nervous.

More recently, a man widely considered to be the “godfather” of Artificial Intelligence, who quit his job at Google, has warned about the growing dangers from developments in the field.

When two big rivals – Google and Microsoft – both launch competing AI ChatBots, the race is on. Yet many are warning that we need to slow down AI development and ensure that ethics are taken into account.

In the fifteen plus years that we’ve been developing MIDAS, we’ve seen (and implemented) numerous technological advances. It’s exciting – if not also a little scary – to think where the advancements in AI might take us in just a few year’s time.

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World Backup Day – MIDAS has you covered!

Filed Under: Tech Insight, Tips and Tricks by midas — Leave a comment
March 31, 2023
World Backup Day 2022

The 31st of March each year is World Backup Day. This day is designed to help raise awareness of the importance of keeping your critical data backed-up.

A “backup” is an additional copy of all your important files and data – for example, your family photos, home videos, documents and emails.

Instead of keeping a single copy just in one place (like your computer), the idea is that you also keep another secondary copy of everything somewhere else as well. That way, if anything should happen to the device where your original data is stored, you’ll still have a “backup” copy stored elsewhere.

Here at MIDAS HQ, we strongly believe in the importance of regularly backing-up data you can’t afford to loose. To that end, we’ve built in a number of backup features to our leading web-based room booking and resource scheduling software, MIDAS to do just that!

How MIDAS backups your data

MIDAS seamlessly makes a complete and automated backup of its own database upon the first successful login each and every day. These database backups are then compressed (typical backups are less than 1MB each in size), encrypted, and stored on the server where your MIDAS resides for a length of time you specify, typically 7-30 days.

To further protect your data, these automated daily backups can optionally also be emailed to a specific email address each day too. This feature allows you to retain your own “off-site” copies of your MIDAS data within no effort!

In addition to the automated daily backups which your MIDAS system takes, we also provide the ability to instantly generate an backup at any time too! An administrator can simply navigate to MIDAS Admin Options → Manage MIDAS → Database, and use the one-click “Backup Now” button. We really couldn’t make it easier to backup your MIDAS data on-demand!

Database backups (whether generated manually or automatically) can be easily and readily restored – either partially or in full – at any time. This may be done via the simple user interface available through MIDAS Admin Options → Manage MIDAS → Database → Restore. So, should you ever wish to “roll back” your MIDAS system to an earlier point in time, or if you suffer a massive server failure and loose data, you can have your MIDAS system back up and running again in no time!

Database Backup and Restore in MIDAS
Database Backup and Restore in MIDAS

For more information on the backup and restore features of MIDAS, please see mid.as/help/manage-database-settings

For our “cloud hosted” customers, we also take complete database backups three times a day. A daily backup is then separately stored off-site for a period of six months.

So as you’ll see from the above features and processes we’ve built into our software and service, we take backups seriously! We make it painless to ensure that your important MIDAS booking data can easily and readily be backed up and restored with the minimum of fuss!

But on World Backup Day today, whilst you can be confident that your MIDAS data is taken care of, why not take a moment to backup your own important personal files – your family photos, home videos, documents and emails too!? Yes, it may seem a little time consuming and cumbersome, but you’ll be glad you did should anything ever happen to your important data!

How many backups of my important data should I make?

As a general rule, it’s a good idea to have at least three copies of your important data, with one of those copies kept off-site or in the cloud. This is known as the 3-2-1 backup rule.

Here’s what it means:

  • Keep at least three copies of your data, including the original data and two backups.
  • Store the copies on two different types of media, such as an external hard drive and a cloud storage service.
  • Keep one of the backups off-site, either in a different physical location or in the cloud, to protect against disasters like fire, theft, or flooding.

By following the 3-2-1 backup rule, you can ensure that your important data is protected even if one copy is lost, damaged, or destroyed.

It’s also a good idea to regularly test your backups to make sure they are working properly and to update them regularly to keep them current.

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Network Expansion – Feb/Mar 2023

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February 7, 2023

We’re upgrading and expanding our MIDAS network!

We’re adding additional new client nodes in Europe (in Amsterdam, Netherlands), and on the West Coast of the US (in Seattle, Washington).

We’ll also be upgrading existing client nodes in our East Coast US data center (in Atlanta, Georgia) too.

We're adding new data center locations on the West Coast USA and in Europe
We’re adding new data center locations on the West Coast USA and in Europe

Why are we doing this?

As part of our continued commitment to the service we provide, we’re investing in new additional hardware, upgrading older hardware, and expanding our network infrastructure.

What are the benefits?

Our network expansion is designed to further improve the speed and performance of existing cloud-hosted MIDAS systems.

By relocating cloud-hosted customer’s MIDAS systems to data centers which are geographically closer to them, faster communication speed between an end-user’s device and their MIDAS system can be achieved.

As a result, customers should notice that their MIDAS systems will load and respond quicker than before.

For new cloud-hosted customers, going forward our network expansion will also mean that we can offer a choice of data center for where their hosted MIDAS system will reside.

What’s happening and when?

Our network expansion and upgrades are scheduled to take place during February and March 2023. The work is being done in 5 phases, which are outlined below:

Phase 1: (Expected completion: End of February 2023)

The first phase of our network expansion involves provisioning new client nodes in Amsterdam, Netherlands and in Seattle, Washington.

Phase 2: (Expected completion: End of March 2023)

Once the new client nodes are up and running, the second phase involves migrating existing cloud-hosted customer’s MIDAS systems to the new Amsterdam or Seattle nodes where appropriate.

For example, if a customer is geographically closer to one of these new locations than they are to the current East Coast US node where their MIDAS system resides, we’ll move them to a closer node.

Phase 3: (Expected completion: End of March 2023)

Once applicable existing clients have been relocated onto the Amsterdam or Seattle nodes, phase 3 sees a reorganization of existing client nodes located in our East Coast US data center (in Atlanta, Georgia).

We’ll be retiring some older client nodes in this data center after we’ve moved customers to the new West Coast and EU nodes. The remaining East Coast US client nodes will be consolidated, which will mean that some customers may move nodes within the East Coast US data center.

Phase 4: (Expected completion: End of March 2023)

The forth phase of our expansion plan sees an upgrade to the server hardware which runs our main website, blog, and our public demo and private trial systems.

Phase 5: (Expected completion: End of April 2023)

The final phase of our network expansion sees the upgrading of remaining East Coast US client nodes to bring their hardware up to date and in line with the new nodes in the West Coast US and EU data centers.

Will there be any downtime?

We do not envisage any loss of access to our customer’s cloud hosted MIDAS systems during these network upgrades.

However, when we migrate a customer’s MIDAS system to a new node, we’ll temporarily place their system running on the old node into “Maintenance Mode” whilst the migration to the new node is performed.

“Maintenance Mode” essentially puts a MIDAS system into a special “read only” state. So you’ll retain full access to all your booking information, but won’t be able to make any changes.

Once the migration to the new node is complete, your MIDAS system will come out of “Maintenance Mode”, and you can continue using the software again as normal.

We anticipate that any “Maintenance Mode” period will last less than one hour.

We plan to carry out migrations at a time when a customer’s MIDAS system is typically least active (i.e. in the middle of the night)

We’ll also notify the “Primary Contact” we have on record in advance of any server migration and provide an estimated time when their migration will take place.

Can I choose which data center my MIDAS system will reside?

We’ll be contacting all existing cloud-hosted customers by email in advance if their MIDAS system is proposed to be migrated to a different data center. We’ll provide details of the data center we propose to move their MIDAS system to, and an estimate on when their migration will take place.

Customers will have a chance to respond to these emails to request a different data center, or that their cloud-hosted MIDAS system remains in their current data center.

Where can I get updates on the progress of these network upgrades?

We have a dedicated page over on our Service Status site, that we’ll continually update during these network expansion and upgrade works.

What if I have further questions?

If you have any questions or concerns in relation to our network expansion, please don’t hesitate to reach out to us, and we’ll be happy to help!

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Know your SPF from your SQL, and your SaaS from your SSO!

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January 19, 2023

There are plenty of acronyms and terminology in the world of computer software and technology. You may have come across some of them on our website.

An acronym is a word formed from the first letters of a phrase. For example, “SQL” is an acronym for “Structured Query Language”.

Whenever we use a computer term or acronym on our website that may not be obvious to readers what it means, we endeavor to define it there and then in plain English.

However, sometimes this isn’t enough – ok, great so SQL means “Structured Query Language”… but what does THAT phrase actually mean?!

For some terminology going into too much depth and detail may detract from the context or theme of the actual article in which the terms appears.

That’s why we’ve now added a new and dedicated Glossary of Terminology to our website.

The glossary is an alphabetical list of terms and their definitions. When we use technical terminology, jargon, or acronyms on our website, we’ll link to a description in the glossary.

Links to definitions in our glossary will appear with a dotted underline. When you move over a link, the cursor will change to a question mark.

We’ve currently defined close to 50 terms and acronyms and will be adding plenty more in the future.

Oh, and in case you’re wondering what the acronyms SaaS, SPF or SSO mean, click those words in this sentence to view their definitions in our new glossary!