In a previous article, we talked about the various default input fields included in MIDAS as standard. One of the standard client input fields is for their “Facsimile” number (more commonly know as their Fax number).

We’ve included Fax as a “standard” client field since we first started MIDAS over 17 years ago. But our previous article got us thinking…. are fax machines still a thing in 2024?

We’ll admit, here at MIDAS HQ, we can’t remember the last time we received a fax. In fact, we can’t recall ever having sent one either!

What is a Fax Machine?

Now, it occurs to us that some reading this article may never have come across a fax machine! (Yes, we’re showing our age!)

So, if you’re not familiar, a fax machine – short for “facsimile machine” – is a technology used for transmitting documents over a traditional telecommunication (phone) network. It allows the near-instantaneous reproduction of text and images (all be it at low resolution) at a distant location.

A Fax Machine
A Fax Machine

The History Of The Fax Machine

Early Conceptualization (19th Century):
The concept of transmitting images over long distances actually dates back to the 19th century. In 1843, Scottish inventor Alexander Bain received a patent for his idea of a “Copying Telegraph” that could transmit images using a series of synchronized pendulums.

Pantelegraph (1865):
In 1865, Italian inventor Giovanni Caselli developed the “Pantelegraph,” which was the first practical fax machine. It used a rotating stylus to scan and transmit handwritten messages and images over telegraph lines.

Facsimile Transmission (1920s):
During the 1920s, advancements in radio technology led to the development of early versions of fax machines that utilized radio waves for transmission. These machines were primarily used for newspaper photo transmission.

Telephotography (1930s):
In the 1930s, “telephotography” systems emerged, allowing photographs to be sent over telephone networks. However, these systems were expensive and not widely adopted.

Xerox LDX (1964):
The first commercialized fax machine was the Xerox LDX (Long Distance Xerography), introduced in 1964. It used the then-common electrostatic printing technology to transmit documents over long distances.

ITU Standardization (1980s):
In the 1980s, the International Telecommunication Union (ITU) developed standardized protocols for fax transmission, which facilitated interoperability between different fax machines and networks.

Thermal Transfer Fax Machines (1980s-1990s):
In the 1980s and 1990s, thermal transfer fax machines gained popularity due to their lower cost and improved printing quality.

Internet Faxing (1990s):
With the rise of the internet, fax technology evolved to include internet faxing or “fax over IP,” which enabled faxes to be sent and received through email and online fax services.

Decline and Legacy (2000s-2010s):
As digital technologies like email and document scanning became more prevalent, the use of traditional fax machines declined. However, fax technology continues to be used in some industries, especially in areas where secure document transmission is essential.

Modern Fax Services (Present Day):
Today, faxing has largely transitioned to digital platforms and online fax services. These services use internet protocols to send and receive faxes electronically, eliminating the need for physical fax machines and allowing for more efficient and secure document transmission.

Though the traditional standalone fax machine’s popularity has waned, the concept of faxing lives on in digital form, offering a reliable means of transmitting documents in various professional settings.

Do people still use fax machines?

The number of people using fax machines has declined due to the increasing adoption of digital communication methods like email, cloud-based document sharing, and secure messaging platforms. As a result, faxing has become less common in many regions, especially in developed countries.

While some specific industries and regions might still rely on fax machines for certain purposes, it’s safe to say that the number of people using traditional fax machines globally has significantly decreased. Online fax services and digital communication in general provides a more efficient and convenient way to send and receive documents these days. The traditional fax machine has become far less relevant.

You Got A Fax

Getting The Facts on Fax!

As MIDAS includes a field to enter a Fax number for each client record, we were keen to understand how – and indeed if – our customers use this field.

In August 2023, we took an anonymized random sample of 190 of our cloud hosted customer’s MIDAS systems. Between them, this sample of MIDAS systems contained a total of 213,887 individual client records. Here’s what we discovered…

90% of MIDAS systems have the “Fax” field enabled

We were quite surprised that this was figure so high! However, it should be noted that the Fax field is actually enabled by default in all fresh installations of MIDAS. Therefore, only 10% of customers have taken action and disabled this field.

Of the 90% of MIDAS systems where the “Fax” field is enabled, not a single system has been configured to mark this as a “Required” field.

Only 0.44% of clients have a fax number

We found that only 0.44% of client records within our anonymized sample of cloud-hosted MIDAS systems we host, contained an entry in the “fax” field. It’s also possible that some customers actually use the “Fax” field to record other client data – like an additional cell/mobile number. Therefore, it’s reasonable to assume that less than 0.44% of clients have an actual fax number.

Facing The Facts on Fax!

So what are our key takeaways from these facts? How can we use this information moving forward?

Despite 90% of MIDAS systems having the Fax field enabled, this field is utilized by less than half a percent of clients.

It’s fair to say that the “Fax” client field isn’t really used! For all intents and purposes, it’s obsolete.

Our first takeaway from this is that the “Fax” field probably shouldn’t be enabled by default. By initially “hiding” this field, it will simplify the editing of client records.

We’re taken this one step further for MIDAS v4.35. In this software update, we’ve actually removed “Fax” as a standard MIDAS client field all together. Instead, if customers do wish to capture client fax numbers, they could easily create a custom client field for this purpose instead.

Existing customers still using the previous standard “Fax” client field need not worry! We’ve ensured that the software update process to v4.35 automatically migrates your client fax data over to a custom client field with the same name.


MIDAS ships with a set of standard booking and client input fields. These input fields allow you to capture specific details about a client and their bookings.

Standard Input Fields In MIDAS
Standard Input Fields In MIDAS

Now some of these fields will always be required. For bookings, a minimum of a date and a venue (room/bookable space) is required. All other booking fields can be set to be optional. Likewise, for clients, a minimum of the client’s name is required. All other client fields can be set to be optional.

Here’s a list of the standard fields which are included in MIDAS by default:

Default Booking FieldsDefault Client Fields
DateClient
Times (Booking)Organization
Times (Setup / Breakdown)E-mail Address
VenueMailing Address
Client / OrganizationTelephone Number
AttendeesFax Number
Booking TypeCell/Mobile Number
Booking NotesClient Notes
Resources

MIDAS also allows you to “turn off” fields that you don’t need. So if you don’t need to capture a client’s fax number, you can disable that field.

But that’s not all – in addition to the standard “default” fields, you can create additional custom booking or client fields in MIDAS.

Adding Custom Fields

A range of different types of custom fields can be created, including:

  • Checkbox – A “tick box” field.
  • File – Allows uploading/attaching of files and documents to bookings or client records (self-hosted systems only)
  • List (Single Select) – A drop-down list of pre-defined items from which a single item may be selected.
  • List (Multi Select) – A drop-down list of pre-defined items from which multiple items may be selected.
  • Number – A field that will only accept numerical input.
  • Range – A “slider” control allowing selection of a numeric value within a defined range.
  • Text – A single-line text field.
  • Text Area – A multi-line text field.
  • URL – A navigable web link to an external resource.

As with standard fields, custom fields can also be set to be “required”. This means that an input is required in the custom field each time it’s shown.

New Validation Feature

For MIDAS v4.34, we’re extending the capabilities of marking custom number, text, text area, and URL fields “required”.

Let’s take the example of a custom single-line text field. Marking this as a required field would ensure that a user would enter something into the field. However, MIDAS wouldn’t check what they’d actually entered. Just entering a single character, or gibberish would be enough to allow you to proceed.

From v4.34 onwards, when setting a custom number, text, text area, and URL field as “required”, you can instruct MIDAS what values are considered “valid” for the field. A user would then need to enter a “valid” value in order to proceed.

Custom Field Validation Using Regular Expressions
Custom Field Validation Using Regular Expressions

A Simple Example

As an example, you could make it so that a user has to enter the word “YES” into a custom text field in order to proceed. If the custom field doesn’t contain the word “YES”, the user will be prompted to correct their entry:

Require Valid Entries In Custom Fields
Require Valid Entries In Custom Fields

The Power Of REGEX

Regular Expressions (REGEX) can be used to create more complex validations for your custom fields too. We’ll cover REGEX in more depth in a future article. In the meantime, as a brief introduction, here are a few simple yet useful REGEX’s for validating entries into your custom fields:

DescriptionREGEX
Value must start with the letters “BOOK”^BOOK
Value must end with the letters “ING”ING$
Value must contain “BOOKING”BOOKING
Value must be exactly “BOOKING”^BOOKING$
Value must contain a number (digit)\d
Value must not contain a number (digit)\D
Value must be exactly “BOOK”, followed by two single digit numbers^BOOK\d\d$

You’ll find further examples together with detailed explanations in our KB article: How to use Regular Expressions for custom input validation.

How To Use

Custom field validation can be setup via MIDAS Admin Options → Manage MIDAS → Fields.

On any custom number, text, text area, or URL fields, right-click (or long press on touch screens) on the field’s “Required” box.

You’ll then be able to set or modify the Regular Expression that should be used to validate entries to the field.


What AI thinks about MIDAS?

What rivals ChatGPT and Google Bard think about MIDAS

It’s an exciting time in the world of Artificial Intelligence (AI), especially when it comes to AI powered interactive chat “bots”.

You may well have heard about “ChatGPT“, which is funded by Microsoft, and who are now starting to integrate its capabilities into the Bing search engine.

You may have also heard about Google’s rival, “Bard” (now know as “Gemini”), who are also integrating their AI chat bot into their search engine.

So for a bit of fun, we decided to put both of these leading AI chat bots to the test. We asked them both a very simple question to see if they knew…

“What is MIDAS room booking software?”

Here’s what ChatGPT has to say…

MIDAS (which stands for Meeting Room Scheduling) is a web-based software application designed to help organizations manage their room booking and scheduling needs. The software allows users to book meeting rooms, conference rooms, and other facilities quickly and easily, and provides a range of tools to help manage the booking process efficiently.

MIDAS allows users to set up and manage multiple rooms, view real-time availability, and make bookings directly through the software. It also includes features such as email notifications, automated invoicing, and reporting tools to help track usage and optimize room allocation.

MIDAS is a popular choice for businesses, schools, and other organizations that need to manage their room scheduling needs efficiently. It is easy to use, flexible, and customizable, making it suitable for a wide range of applications.

– ChatGPT

Here’s what Google’s Bard has to say…

MIDAS is a cloud-based room booking software that helps businesses and organizations of all sizes manage their meeting and event spaces. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses save time and money, such as:

  • Real-time availability: MIDAS provides real-time availability of rooms, so users can always see which rooms are available and book them quickly and easily.
  • Group booking: MIDAS makes it easy for users to book rooms for groups, so they can easily coordinate their schedules and ensure that everyone has a space to meet.
  • Reporting: MIDAS provides detailed reports on room usage, so businesses can track their spending and make informed decisions about how to allocate their resources.
  • Integrations: MIDAS integrates with a variety of other business systems, so users can easily manage their room bookings from within their existing workflows.

MIDAS is a powerful and flexible room booking software that can help businesses and organizations of all sizes save time and money. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses save time and money, such as real-time availability, group booking, reporting, and integrations.

Here are some of the benefits of using MIDAS room booking software:

  • Save time and money: MIDAS can help businesses save time and money by automating the room booking process. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. This can free up staff time to focus on other tasks, and it can also help businesses avoid overbooking and underutilizing their meeting and event spaces.
  • Improve efficiency: MIDAS can help businesses improve efficiency by providing a centralized platform for managing room bookings. With MIDAS, users can easily see which rooms are available, book rooms, and track room reservations. This can help businesses avoid the hassle of manually tracking room availability and booking rooms.
  • Increase collaboration: MIDAS can help businesses increase collaboration by providing a platform for users to share information about room bookings. With MIDAS, users can easily see which rooms are available, book rooms, and track room reservations. This can help businesses ensure that everyone is on the same page when it comes to meeting and event planning.

Overall, MIDAS is a powerful and flexible room booking software that can help businesses and organizations of all sizes save time and money. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses improve efficiency and increase collaboration.

– Bard

Our thoughts…

We have to admit that on this occasion, we preferred Google Bard’s response. It was certainly a more in depth summary of our MIDAS software.

ChatGPT’s response – whilst concise – was a little misleading. It claimed that “MIDAS” stands for “Meeting Room Scheduling”.

Whilst MIDAS is indeed a meeting room scheduling system, the acronym “MIDAS” itself doesn’t stand for “Meeting Room Scheduling”. For a clue as to what MIDAS does stand for, see this blog post.

AI chatbots are certainly having a bumpy ride of late.

Back in February this year, $100bn was wiped off Google’s parent company, Alphabet’s shares, after Bard made a mistake and investors became nervous.

More recently, a man widely considered to be the “godfather” of Artificial Intelligence, who quit his job at Google, has warned about the growing dangers from developments in the field.

When two big rivals – Google and Microsoft – both launch competing AI ChatBots, the race is on. Yet many are warning that we need to slow down AI development and ensure that ethics are taken into account.

In the fifteen plus years that we’ve been developing MIDAS, we’ve seen (and implemented) numerous technological advances. It’s exciting – if not also a little scary – to think where the advancements in AI might take us in just a few year’s time.

UPDATE: January 2024: We’ve used AI for the first time to help optimize some of our MIDAS code! Read more about this in our optimizing code with AI blog post.

UPDATE: February 2024: “Bard” has now been rebranded as “Gemini”.


Schedule regular Security Audits

You may not know, but MIDAS includes a built-in “Security Audit” tool.

This allows you to perform a quick and on-demand security analysis of your MIDAS system.

Perform a detailed Security Audit of your MIDAS room booking system
Perform a detailed Security Audit of your MIDAS room booking system

First introduced with the release of MIDAS v4.13 in 2016, the “Security Audit” tool tests a number of key metrics of your MIDAS booking system.

The audit checks your MySQL / MariaDB setup, MIDAS files, and recommended MIDAS security settings.

It provides a detailed report with appropriate advisories for hardening the security of your MIDAS system.

When the Security Audit was first introduced, it analyzed 15 metrics. Today, that number has increased to over 20.

For MIDAS v4.33, the audit now additionally also…

  • Indicates the number of recently failed login attempts to your MIDAS system.
  • Checks whether Geofenced logins have been enabled.

But the biggest improvement to Security Audits for MIDAS v4.33 is the ability to schedule regular automated security audits.

Until now, a Security Audit could only be manually initiated (via MIDAS Admin Options → Manage MIDAS → Security → Perform a Security Audit)

From MIDAS v4.33, you can now use Scheduled Tasks to automatically run a Security Audit and email you the results. Audits can be configured to run every 7, 14, 30, 60, or 90 days.

Schedule automated security audits of your MIDAS booking system
Schedule automated security audits of your MIDAS booking system