World Backup Day 2022

The 31st of March each year is World Backup Day. This day is designed to help raise awareness of the importance of keeping your critical data backed-up.

A “backup” is an additional copy of all your important files and data – for example, your family photos, home videos, documents and emails.

Instead of keeping a single copy just in one place (like your computer), the idea is that you also keep another secondary copy of everything somewhere else as well. That way, if anything should happen to the device where your original data is stored, you’ll still have a “backup” copy stored elsewhere.

Here at MIDAS HQ, we strongly believe in the importance of regularly backing-up data you can’t afford to loose. To that end, we’ve built in a number of backup features to our leading web-based room booking and resource scheduling software, MIDAS to do just that!

How MIDAS backups your data

MIDAS seamlessly makes a complete and automated backup of its own database upon the first successful login each and every day. These database backups are then compressed (typical backups are less than 1MB each in size), encrypted, and stored on the server where your MIDAS resides for a length of time you specify, typically 7-30 days.

To further protect your data, these automated daily backups can optionally also be emailed to a specific email address each day too. This feature allows you to retain your own “off-site” copies of your MIDAS data within no effort!

In addition to the automated daily backups which your MIDAS system takes, we also provide the ability to instantly generate an backup at any time too! An administrator can simply navigate to MIDAS Admin Options → Manage MIDAS → Database, and use the one-click “Backup Now” button. We really couldn’t make it easier to backup your MIDAS data on-demand!

Database backups (whether generated manually or automatically) can be easily and readily restored – either partially or in full – at any time. This may be done via the simple user interface available through MIDAS Admin Options → Manage MIDAS → Database → Restore. So, should you ever wish to “roll back” your MIDAS system to an earlier point in time, or if you suffer a massive server failure and loose data, you can have your MIDAS system back up and running again in no time!

Database Backup and Restore in MIDAS
Database Backup and Restore in MIDAS

For more information on the backup and restore features of MIDAS, please see mid.as/help/manage-database-settings

For our “cloud hosted” customers, we also take complete database backups three times a day. A daily backup is then separately stored off-site for a period of six months.

So as you’ll see from the above features and processes we’ve built into our software and service, we take backups seriously! We make it painless to ensure that your important MIDAS booking data can easily and readily be backed up and restored with the minimum of fuss!

But on World Backup Day today, whilst you can be confident that your MIDAS data is taken care of, why not take a moment to backup your own important personal files – your family photos, home videos, documents and emails too!? Yes, it may seem a little time consuming and cumbersome, but you’ll be glad you did should anything ever happen to your important data!

How many backups of my important data should I make?

As a general rule, it’s a good idea to have at least three copies of your important data, with one of those copies kept off-site or in the cloud. This is known as the 3-2-1 backup rule.

Here’s what it means:

  • Keep at least three copies of your data, including the original data and two backups.
  • Store the copies on two different types of media, such as an external hard drive and a cloud storage service.
  • Keep one of the backups off-site, either in a different physical location or in the cloud, to protect against disasters like fire, theft, or flooding.

By following the 3-2-1 backup rule, you can ensure that your important data is protected even if one copy is lost, damaged, or destroyed.

It’s also a good idea to regularly test your backups to make sure they are working properly and to update them regularly to keep them current.


In our recent study into how long a software’s free trial should last, we analyzed numerous competitors who also offer room booking, scheduling, and appointment software.

As part of our research, we were quite surprised at the number of vendors who didn’t display pricing information for their software anywhere on their websites.

In fact, out of the 72 vendors we analyzed, 31% of them didn’t display pricing on their websites.

Software Vendors Displaying Pricing Information On Their Websites
Software Vendors Displaying Pricing Information On Their Websites

Of the 22 vendors who didn’t publish pricing, 10 actually made no reference to the cost of their software at all!

The 12 remaining vendors encouraged those interested in purchasing or subscribing to their software to instead contact them for a price.

Why do some software vendors not display any prices on their websites?

There are a number of reasons why a software vendor might choose not to display prices on their website:

  1. Their software is customized for each customer and the price will depend on the specific requirements of the customer.
  2. The software is sold through a network of resellers or distributors, and the final price will depend on the specific terms and conditions agreed upon between the vendor and the reseller.
  3. The software is offered on a subscription basis, and the price will depend on the length of the subscription and the number of users.
  4. The vendor is trying to create a sense of exclusivity or scarcity around their product, and they believe that by not displaying prices they can generate more interest and demand.
  5. The vendor gives different pricing deals to different customers. If they think they can get away with charging certain customers more than others for the same product/service, they won’t publish pricing on their website.

Let’s take a closer look at each of these…

The software is customized for each customer

All of the software vendors we looked at offered standard “off the shelf” software solutions. By this, we mean that the exact same software product is supplied to multiple customers. Whilst some vendors may offer additional one-off bespoke customizations, there were no indications that any vendor supplied each and every customer with bespoke software.

Here are MIDAS, we don’t understand therefore how this could be a justification for not displaying prices.

Whilst we ourselves occasionally do the odd bespoke customization for customers, any such customization is an additional cost. It does not affect the basic price of our software, and doesn’t prevent us from displaying prices.

The software is sold through resellers

Out of the 72 software vendors we analyzed, we could only find one who didn’t sell their software directly to customers through their own website. Instead, for this vendor a “How to buy” link on their website led to a “Find a local reseller” form.

All other vendors sold directly to end-customers themselves.

Therefore, aside from the one vendor who sells through resellers, this shouldn’t be a reason for other vendors to hide their prices.

The software is offered on a subscription basis and has different pricing tiers

Some subscription based software is offered at a fixed monthly or annual price for all customers. Other vendors may adopt a simple “tiered” approach – offing perhaps a very limited “Basic” package to start with. Followed by “Standard” and “Pro” packages at increasing cost.

Other vendors may offer a wider range of prices based upon specific criteria. For instance, when it comes to booking or scheduling software solutions, the price may depend on the number of bookings that can be made over a given period of time.

However, even if there are multiple pricing points, this shouldn’t be a barrier preventing a vendor from displaying prices. If pricing is dependent upon the number of bookings, users, spaces, etc, it’s not that difficult for a vendor to provide a calculator on their website. That way, customers can see the price they’ll pay for their specific service configuration.

Creating a sense of exclusivity by not displaying prices

By not displaying any publicly visible prices, prospective customers are then forced to make contact with the vendor. This initiates a dialog to between prospective customer and software vendor. During the dialog, the vendor can employ sales tactics to “hook” the prospective customer and convince them that their software is both right for them and they’re getting a great deal.

Giving different “deals” to different customers

Some software vendors may even “inflate” their prices depending upon the type of customer. For example, if a vendor thinks that a particular organization is likely to have a big budget, they may feel that they can get away charging that customer more for the same product that they typically charge another customer with a limited budget.

If the vendor was to display pricing on their website, they wouldn’t be able to arbitrarily charge different prices to different customers.

By not displaying any prices, this gives the vendor the ability to vary the price of their software at will. The customer has no “base price” to reference the price they’re quoted back to.


Ultimately, the decision to not display prices on a website is primarily a marketing and sales strategy. Software vendors may have a variety of reasons for choosing such this approach.

How we approach pricing at MIDAS

Here at MIDAS, we’re totally transparent and upfront about the pricing of our room booking & resource scheduling software.

We clearly display pricing on our website at mid.as/pricing. There’s also a “Pricing” link at the top of every page of our site too.


Network Expansion – Feb/Mar 2023

We’re upgrading and expanding our MIDAS network!

We’re adding additional new client nodes in Europe (in Amsterdam, Netherlands), and on the West Coast of the US (in Seattle, Washington).

We’ll also be upgrading existing client nodes in our East Coast US data center (in Atlanta, Georgia) too.

We're adding new data center locations on the West Coast USA and in Europe
We’re adding new data center locations on the West Coast USA and in Europe

Why are we doing this?

As part of our continued commitment to the service we provide, we’re investing in new additional hardware, upgrading older hardware, and expanding our network infrastructure.

What are the benefits?

Our network expansion is designed to further improve the speed and performance of existing cloud-hosted MIDAS systems.

By relocating cloud-hosted customer’s MIDAS systems to data centers which are geographically closer to them, faster communication speed between an end-user’s device and their MIDAS system can be achieved.

As a result, customers should notice that their MIDAS systems will load and respond quicker than before.

For new cloud-hosted customers, going forward our network expansion will also mean that we can offer a choice of data center for where their hosted MIDAS system will reside.

What’s happening and when?

Our network expansion and upgrades are scheduled to take place during February and March 2023. The work is being done in 5 phases, which are outlined below:

Phase 1: (Expected completion: End of February 2023)

The first phase of our network expansion involves provisioning new client nodes in Amsterdam, Netherlands and in Seattle, Washington.

Phase 2: (Expected completion: End of March 2023)

Once the new client nodes are up and running, the second phase involves migrating existing cloud-hosted customer’s MIDAS systems to the new Amsterdam or Seattle nodes where appropriate.

For example, if a customer is geographically closer to one of these new locations than they are to the current East Coast US node where their MIDAS system resides, we’ll move them to a closer node.

Phase 3: (Expected completion: End of March 2023)

Once applicable existing clients have been relocated onto the Amsterdam or Seattle nodes, phase 3 sees a reorganization of existing client nodes located in our East Coast US data center (in Atlanta, Georgia).

We’ll be retiring some older client nodes in this data center after we’ve moved customers to the new West Coast and EU nodes. The remaining East Coast US client nodes will be consolidated, which will mean that some customers may move nodes within the East Coast US data center.

Phase 4: (Expected completion: End of March 2023)

The forth phase of our expansion plan sees an upgrade to the server hardware which runs our main website, blog, and our public demo and private trial systems.

Phase 5: (Expected completion: End of April 2023)

The final phase of our network expansion sees the upgrading of remaining East Coast US client nodes to bring their hardware up to date and in line with the new nodes in the West Coast US and EU data centers.

Will there be any downtime?

We do not envisage any loss of access to our customer’s cloud hosted MIDAS systems during these network upgrades.

However, when we migrate a customer’s MIDAS system to a new node, we’ll temporarily place their system running on the old node into “Maintenance Mode” whilst the migration to the new node is performed.

“Maintenance Mode” essentially puts a MIDAS system into a special “read only” state. So you’ll retain full access to all your booking information, but won’t be able to make any changes.

Once the migration to the new node is complete, your MIDAS system will come out of “Maintenance Mode”, and you can continue using the software again as normal.

We anticipate that any “Maintenance Mode” period will last less than one hour.

We plan to carry out migrations at a time when a customer’s MIDAS system is typically least active (i.e. in the middle of the night)

We’ll also notify the “Primary Contact” we have on record in advance of any server migration and provide an estimated time when their migration will take place.

Can I choose which data center my MIDAS system will reside?

We’ll be contacting all existing cloud-hosted customers by email in advance if their MIDAS system is proposed to be migrated to a different data center. We’ll provide details of the data center we propose to move their MIDAS system to, and an estimate on when their migration will take place.

Customers will have a chance to respond to these emails to request a different data center, or that their cloud-hosted MIDAS system remains in their current data center.

Where can I get updates on the progress of these network upgrades?

We have a dedicated page over on our Service Status site, that we’ll continually update during these network expansion and upgrade works.

What if I have further questions?

If you have any questions or concerns in relation to our network expansion, please don’t hesitate to reach out to us, and we’ll be happy to help!


Control heating automatically with MIDAS

We’re excited to announce that you can now integrate your room and building heating controls with MIDAS.

Inspire Home Automation are a UK based business who design, develop and sell smart heating controls.

In conjunction with Inspire Home Automation’s Smart Thermostats, spaces can be heated according to when bookings are due to take place in them.

Benefits of a calendar based thermostat

There are a range of benefits to automatic scheduled temperature control based on a calendar of bookings. Most notably, it can help:

  • Reduce heating costs by only heating rooms and spaces when they are in use.
  • Reduce administration and staffing costs – no need to get somebody in before a booking to switch the heating on and ensure it’s turned off again afterwards.
Room Booking System using Inspire Smart Thermostats
Inspire Smart Thermostat

Fully Configurable

Inspire Smart Thermostats with MIDAS calendar integration are fully configurable.

For example, you can setup your heating schedule to automatically switch on one hour before a booking, and then automatically switch off, or turn the temperature down, at the end of the booking.

If you want greater control, and have different heating zones for different rooms, multiple Smart Thermostats can be added.

For more product information on Inspire Smart Thermostats, please visit www.inspirehomeautomation.co.uk.

How it works

There are two options for having Inspire Smart Thermostats control temperature based on your MIDAS room bookings.

Option 1: Export Bookings

Simply export bookings from your MIDAS system, and then import them into your Inspire Smart Thermostat. The Smart Thermostat then automatically controls a heating schedule based upon the booking calendar you import.

Option 2: Sync Bookings

For fully automated temperature control, Inspire Smart Thermostats can read an updating Data Feed of bookings from your MIDAS system.

This avoids the need to manually export bookings from your MIDAS system and then manually import them into your smart thermostat each time bookings change in your MIDAS system.

Instead, the Smart Thermostat automatically pulls an updated schedule from the Data Feed every 24 hours, so that any changes to bookings since the last check can be automatically captured.

Need an updated booking to be pushed to the Smart Thermostat schedule quicker? No problem, Inspire Smart Thermostats also have the option to refresh a Data Feed on demand.

Setting Up

Please see our How to setup automated heating control with Inspire Smart Thermostats Knowledge Base article for full details of how to configure MIDAS with Inspire thermostats.

Availability

Basic Inspire Thermostat integration (Option 1 above) is included as standard in both cloud hosted and self hosted editions of MIDAS room booking software.

Automated calendar sync functionality (Option 2 above) is available through our optional “Data Feeds” addon.