Category: Tips and Tricks

Dedicated sub domains for cloud-hosted customers

We are delighted to announce the completion of our roll out of dedicated sub-domains for all our cloud hosted customers!

This follows a desire expressed by a few of our customers to be able to have their cloud-hosted MIDAS systems accessible via a dedicated sub domain.

The makeup of a URL containing a subdomain
The makeup of a URL containing a subdomain

What is a subdomain?

A subdomain is a part of a website’s domain name that comes before the main domain name, separated by a dot.

It functions as a separate website, but still shares the same primary domain name.

Think of it like an apartment within a larger building: it has its own address and entrance, but it’s still part of the overall structure.

Here’s an example:
Main domain: mid.as
Subdomain: demo.mid.as

Subdomains for new hosted customers

At the start of this year (2016) we began providing this to all new customers who chose a cloud hosted edition of MIDAS.

Let’s assume that your company was called “My Organization”. If you subscribed to a cloud-hosted edition of MIDAS in 2016, you would have been able to choose the dedicated MIDAS subdomain https://my-organization.mid.as for your hosted booking system.

However, if you purchased a cloud-hosted MIDAS system prior to 2016, you’d instead have been accessing your system via https://mid.as/my-organization.

This was before dedicated mid.as subdomains were available.

Subdomains for all hosted customers

The good news is that from today, we’ve now rolled out dedicated mid.as subdomains to all our hosted customers who purchased prior to 2016 as well!

So, if you previously accessed your hosted MIDAS system via https://mid.as/my-organization, you’ll now have the dedicated subdomain https://my-organization.mid.as. Old mid.as/my-organization URL’s will continue to work and redirect to my-organization.mid.as for some time.

If you purchased a cloud-hosted MIDAS system prior to 2016, we’d like to encourage you to update your bookmarks and links. Going forward, they should now point to your new dedicated mid.as subdomain!

There are a few things to note when updating your bookmarks/links:

  1. If your hosted MIDAS URL previously contained underscores (_), you’ll need to change these to hyphens () when updating your bookmarks and links.
    For example:
    https://mid.as/my_organization would now become https://my-organization.mid.as
  2. If your hosted MIDAS URL previously contained a domain name (other than mid.as) i.e. .co.uk, .com, etc, you’ll need to remove the end part when updating your bookmarks and links.
    For example:
    https://mid.as/myorganization.com would now become https://myorganization.mid.as
  3. If your hosted MIDAS URL previously contained any period characters (.) (other than the initial period in the primary “mid.as” domain), you’ll need to remove these when updating your bookmarks and links.
    For example:
    https://mid.as/my.organization would now become https://myorganization.mid.as

If you have any questions, or aren’t sure what the new dedicated subdomain for your hosted MIDAS system is, please don’t hesitate to contact us. Our team will be more than happy to help!


MIDAS version 4: Your Questions Answered

Your Questions Answered

Since releasing MIDAS v4 last month, many of our customers have already updated their installation to this major new release of our web based room scheduling system.

If you’re an existing customer with a current Support Subscription, you too can update right now. You can do this from within the software via MIDAS Admin Options → Manage MIDAS → Update.

As well as regularly updating our blog in recent months showcasing new features in v4, we’ve also been updating our Knowledge Base with new articles relating to the new version. We thought we’d take this opportunity to compile a list of common questions we’ve been asked about MIDAS v4. So what follows is a sort of “mini F.A.Q.” if you will!

If you’ve got questions about updating, or about some of the changes/new features in v4, you may find the following articles helpful:

Updating to MIDAS v4:

Using MIDAS v4:

We’ll keep this post updated each time we add new Knowledge Base articles that relate to MIDAS v4. If your question though isn’t answered here, please feel free to contact us.


Convincing your boss on new scheduling software isn’t always easy!

We know customers love our room scheduling software, but some are a little apprehensive at first about approaching their boss with the recommendation that their organization switches to MIDAS…. we hear you!

That’s why last year we created a FREE PowerPoint presentation that you can download and use when presenting our software to your boss, board of directors, or management committee.

We’ve now updated this free PowerPoint presentation (compatible with PowerPoint 97 and later) to include details of new features in MIDAS v4, along with some new and updated screenshots.

Download: MIDAS Web Based Room Scheduling Software Sales Presentation (4MB PowerPoint Presentation)

Alternatively, if you don’t have access to PowerPoint, we’re also now making this presentation available in .pdf format:

Download: MIDAS Web Based Room Scheduling Software Sales Presentation (2MB PDF Document)

…or if you can’t view either PowerPoint or pdf files, here are the individual slides from the presentation as image files:

UPDATE:

This article was first published back in 2012. We’ve since updated and refreshed the presentations mentioned above. The latest versions of these are available for FREE download in our Knowledge Base article: Do you have any promotional material I can use to convince my boss?


8 New Video Tutorials Now Available

We know you love our easy to follow, step-by-step video tutorials for MIDAS… so we’ve just uploaded a whole bunch of new ones, updating for the very latest release of MIDAS, version 4!

With nearly an hour of new tutorials, broken down into 8 new individual tutorials, the following topics are covered:

  • Setting Up Your Venues
  • Setting Up & Allocating Resources
  • Add, Modify, and Delete Bookings
  • Add, Modify, Delete, and Email Clients
  • Invoicing
  • Accept Booking Requests Online
  • Control and Customize Booking Fields
  • Messages, Notifications, Reminders, and Watches

If you’re an existing user of MIDAS, you’re sure to find these tutorials useful as you start exploring MIDAS v4. If you’re not a MIDAS user just yet, these tutorials will show you just how easy our software is to use, and provide an insight into some of the incredibly powerful and versatile features you can expect from MIDAS.

You can find this video tutorials at https://mid.as/tutorials as well as on our YouTube channel.