Category: Tech Insight

What AI thinks about MIDAS?

What rivals ChatGPT and Google Bard think about MIDAS

It’s an exciting time in the world of Artificial Intelligence (AI), especially when it comes to AI powered interactive chat “bots”.

You may well have heard about “ChatGPT“, which is funded by Microsoft, and who are now starting to integrate its capabilities into the Bing search engine.

You may have also heard about Google’s rival, “Bard” (now know as “Gemini”), who are also integrating their AI chat bot into their search engine.

So for a bit of fun, we decided to put both of these leading AI chat bots to the test. We asked them both a very simple question to see if they knew…

“What is MIDAS room booking software?”

Here’s what ChatGPT has to say…

MIDAS (which stands for Meeting Room Scheduling) is a web-based software application designed to help organizations manage their room booking and scheduling needs. The software allows users to book meeting rooms, conference rooms, and other facilities quickly and easily, and provides a range of tools to help manage the booking process efficiently.

MIDAS allows users to set up and manage multiple rooms, view real-time availability, and make bookings directly through the software. It also includes features such as email notifications, automated invoicing, and reporting tools to help track usage and optimize room allocation.

MIDAS is a popular choice for businesses, schools, and other organizations that need to manage their room scheduling needs efficiently. It is easy to use, flexible, and customizable, making it suitable for a wide range of applications.

– ChatGPT

Here’s what Google’s Bard has to say…

MIDAS is a cloud-based room booking software that helps businesses and organizations of all sizes manage their meeting and event spaces. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses save time and money, such as:

  • Real-time availability: MIDAS provides real-time availability of rooms, so users can always see which rooms are available and book them quickly and easily.
  • Group booking: MIDAS makes it easy for users to book rooms for groups, so they can easily coordinate their schedules and ensure that everyone has a space to meet.
  • Reporting: MIDAS provides detailed reports on room usage, so businesses can track their spending and make informed decisions about how to allocate their resources.
  • Integrations: MIDAS integrates with a variety of other business systems, so users can easily manage their room bookings from within their existing workflows.

MIDAS is a powerful and flexible room booking software that can help businesses and organizations of all sizes save time and money. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses save time and money, such as real-time availability, group booking, reporting, and integrations.

Here are some of the benefits of using MIDAS room booking software:

  • Save time and money: MIDAS can help businesses save time and money by automating the room booking process. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. This can free up staff time to focus on other tasks, and it can also help businesses avoid overbooking and underutilizing their meeting and event spaces.
  • Improve efficiency: MIDAS can help businesses improve efficiency by providing a centralized platform for managing room bookings. With MIDAS, users can easily see which rooms are available, book rooms, and track room reservations. This can help businesses avoid the hassle of manually tracking room availability and booking rooms.
  • Increase collaboration: MIDAS can help businesses increase collaboration by providing a platform for users to share information about room bookings. With MIDAS, users can easily see which rooms are available, book rooms, and track room reservations. This can help businesses ensure that everyone is on the same page when it comes to meeting and event planning.

Overall, MIDAS is a powerful and flexible room booking software that can help businesses and organizations of all sizes save time and money. With MIDAS, users can easily book rooms, track room availability, and manage room reservations. MIDAS also offers a variety of features that can help businesses improve efficiency and increase collaboration.

– Bard

Our thoughts…

We have to admit that on this occasion, we preferred Google Bard’s response. It was certainly a more in depth summary of our MIDAS software.

ChatGPT’s response – whilst concise – was a little misleading. It claimed that “MIDAS” stands for “Meeting Room Scheduling”.

Whilst MIDAS is indeed a meeting room scheduling system, the acronym “MIDAS” itself doesn’t stand for “Meeting Room Scheduling”. For a clue as to what MIDAS does stand for, see this blog post.

AI chatbots are certainly having a bumpy ride of late.

Back in February this year, $100bn was wiped off Google’s parent company, Alphabet’s shares, after Bard made a mistake and investors became nervous.

More recently, a man widely considered to be the “godfather” of Artificial Intelligence, who quit his job at Google, has warned about the growing dangers from developments in the field.

When two big rivals – Google and Microsoft – both launch competing AI ChatBots, the race is on. Yet many are warning that we need to slow down AI development and ensure that ethics are taken into account.

In the fifteen plus years that we’ve been developing MIDAS, we’ve seen (and implemented) numerous technological advances. It’s exciting – if not also a little scary – to think where the advancements in AI might take us in just a few year’s time.

UPDATE: January 2024: We’ve used AI for the first time to help optimize some of our MIDAS code! Read more about this in our optimizing code with AI blog post.

UPDATE: February 2024: “Bard” has now been rebranded as “Gemini”.


World Backup Day – MIDAS has you covered!

World Backup Day 2022

The 31st of March each year is World Backup Day. This day is designed to help raise awareness of the importance of keeping your critical data backed-up.

A “backup” is an additional copy of all your important files and data – for example, your family photos, home videos, documents and emails.

Instead of keeping a single copy just in one place (like your computer), the idea is that you also keep another secondary copy of everything somewhere else as well. That way, if anything should happen to the device where your original data is stored, you’ll still have a “backup” copy stored elsewhere.

Here at MIDAS HQ, we strongly believe in the importance of regularly backing-up data you can’t afford to loose. We’ve built in a number of backup features to our leading room booking and resource scheduling software to do just that!

How MIDAS backs up your data

MIDAS seamlessly makes complete and automated backups of its own database. It does this upon the first successful login each and every day. These backups are compressed, and typically backups are less than 1MB each in size. Backups are also encrypted, and stored on your MIDAS server for a length of time you specify, typically 7-30 days.

To further protect your data, these automated daily backups can optionally also be emailed daily to a specific email address too. This feature allows you to retain your own “off-site” copies of your MIDAS data within no effort!

In addition to the automated daily backups which your MIDAS system takes, we also provide the ability to instantly generate an backup at any time too! An administrator can navigate to MIDAS Admin Options → Manage MIDAS → Database, and use the one-click “Backup Now” button. We really couldn’t make it easier to backup your MIDAS data on-demand!

Restoring Backups

Database backups (whether generated manually or automatically) can be easily and readily restored at any time. You can choose to partially restore a part of a backup, or restore it in full – at any time, all through a simple interface. This may be accessed through MIDAS Admin Options → Manage MIDAS → Database → Restore. So, should you ever wish to “roll back” your MIDAS system to an earlier point in time, or if you suffer a massive server failure and loose data, you can have your MIDAS system back up and running again in no time!

Database Backup and Restore in MIDAS
Database Backup and Restore in MIDAS

For more information on the backup and restore features of MIDAS, please see mid.as/help/manage-database-settings

For our “cloud hosted” customers, we also take complete database backups three times a day. A daily backup is then separately stored off-site for a period of six months.

So as you’ll see from the above features and processes we’ve built into our software, we take backups seriously! We make it painless to ensure your important MIDAS booking data can be easily backed up and restored with minimal fuss!

Whilst you can be confident your MIDAS data is taken care of, why not take a moment to backup your own important personal files on World Backup Day? Your family photos, home videos, documents and emails are important! Can you afford to loose them!? Yes, it may be a little tedious, but you’ll be glad you did should anything ever happen to your files!

How many backups of my important data should I make?

As a general rule, it’s a good idea to have at least three copies of your important data. At least one of these copies should be kept off-site or in the cloud. This is known as the 3-2-1 backup rule.

Here’s what it means:

  • Keep at least three copies of your data, including the original data and two backups.
  • Store the copies on two different types of media, such as an external hard drive and a cloud storage service.
  • Keep one of the backups off-site. Either in a different physical location or in the cloud, to protect against disasters like fire, theft, or flooding.

By following the 3-2-1 backup rule, you can ensure your important data is protected even if one copy is lost, damaged, or destroyed.

It’s also a good idea to regularly test your backups too! Testing a backups ensure they are working properly in the event you’ll need to access them. It’s important to update your backups regularly too – to keep them current.


Why Does Data Center Location Matter?

Why does Data Center location matter?

Data Centers exist all over the world. They’re used to stored all sorts of computer data, including websites and web apps, like MIDAS.

Does Data Center location matter?

Yes – The location of the data center that houses your cloud-hosted MIDAS system can have an impact on the quality of your overall experience.

One of the unavoidable aspects of long-distance internet communications is high latency.

What is latency and why is it important?

The term “latency” describes a measure of delay between two events. 

In the context of the internet, latency refers to the amount of time it takes for data to perform a round-trip between two points in a network. In the case of your MIDAS system, these two points are represented by your web browser and the server in a data center which runs your MIDAS system. 

The amount of time it takes for a unit of data to travel from the server in the data center to your browser is considered the latency of the network. This is usually measured in milliseconds and expressed as ms. This is also frequently referred to as the response time of a server.

We recently added two new data centers to our network, including one in Europe.

In our testing, we saw lower latency leading to an approximately 30% improvement in page loading times for Europe-based users accessing a MIDAS system in our EU data center vs our East Coast US location.

How does a data center’s location help reduce latency?

Being geographically closer to a data center can have several benefits, including:

  • Lower Latency: When the distance between a user and a data center is shorter, the time required to transfer data is reduced. This results in lower latency and faster response times.
  • Improved Performance: Lower latency can result in improved performance for applications and services hosted at the data center, such as faster loading times for websites, smoother streaming, and reduced lag in online gaming.
  • Increased Reliability: By being geographically closer to a data center, users are less likely to experience network congestion, data loss, and other issues that can affect the reliability of their connections.
  • Better Compliance: Data centers located in specific regions may be subject to local laws and regulations, such as data privacy and security standards, which can affect their suitability for hosting certain types of data. By being closer to a data center, organizations can more easily ensure compliance with these regulations.

How far should data centers be apart?

Having two data centers physically located next door to each other has little benefit. The whole reason to have data centers spread further apart is to reduce risk of downtime and to increase performance.

If two data centers are built next to each other and a natural disaster – like a hurricane or wildfire – hits that location, both data centers are at risk of suffering damage and outages. Whereas, if data centers are built several hundred – or indeed thousands – of miles apart, the risk of the same natural disaster hitting them all is negligible.

Similarly, in terms of performance, if a user is located in London, England, but a cloud-based application they’re using can be run from one of two data centers both located in San Fransisco, California, it will make very little difference to the client as to which data center their application is run from. However, if the client has a choice between a data center in California or a data center in the United Kingdom, there will likely be significantly lower latency from the UK data center.

So, how far apart should data centers be? They should be far enough apart as to minimize a potential disaster occurring at one location from impacting operations at other locations.

They should also be geographically distributed based upon the location that users will be connecting from. If all users will be connecting from within the US, it makes sense to use data centers around the US. If users will be connecting from all around the world, it makes sense to use data centers spread across the globe.

Our Data Centers

Earlier this year, we significantly expanded our network into new data centers.

We added new client nodes in a data center in Europe (in Amsterdam, Netherlands), and in a data center on the West Coast of the US (in Seattle, Washington).

These two new data center locations are in addition to our existing nodes residing in our East Coast US data center (in Atlanta, Georgia).

We then looked at the location of each organization with an active cloud-hosted MIDAS service. Those which were geographically closer to either our EU or West Coast US locations were seamlessly migrated to those data center locations.

Naturally, we provided customers with advance notice of proposed migrations, and allowed individual customers to opt-out, or to choose a different data center for their MIDAS system.

The client migrations went smoothly, and have lead to noticeable improvements through lower latency for many customers.

Because our cloud-hosted MIDAS systems can now be run out of three different geographic regions (US East, US West, and Europe), we now offer all new cloud-hosted customers a choice of data center where they’d like their MIDAS system to reside.


Network Expansion – Feb/Mar 2023

We’re upgrading and expanding our MIDAS network!

We’re adding additional new client nodes in Europe (in Amsterdam, Netherlands), and on the West Coast of the US (in Seattle, Washington).

We’ll also be upgrading existing client nodes in our East Coast US data center (in Atlanta, Georgia) too.

We're adding new data center locations on the West Coast USA and in Europe
We’re adding new data center locations on the West Coast USA and in Europe

Why are we doing this?

As part of our continued commitment to the service we provide, we’re investing in new additional hardware, upgrading older hardware, and expanding our network infrastructure.

What are the benefits?

Our network expansion is designed to further improve the speed and performance of existing cloud-hosted MIDAS systems.

By relocating cloud-hosted customer’s MIDAS systems to data centers which are geographically closer to them, faster communication speed between an end-user’s device and their MIDAS system can be achieved.

As a result, customers should notice that their MIDAS systems will load and respond quicker than before.

For new cloud-hosted customers, going forward our network expansion will also mean that we can offer a choice of data center for where their hosted MIDAS system will reside.

What’s happening and when?

Our network expansion and upgrades are scheduled to take place during February and March 2023. The work is being done in 5 phases, which are outlined below:

Phase 1: (Expected completion: End of February 2023)

The first phase of our network expansion involves provisioning new client nodes in Amsterdam, Netherlands and in Seattle, Washington.

Phase 2: (Expected completion: End of March 2023)

Once the new client nodes are up and running, the second phase involves migrating existing cloud-hosted customer’s MIDAS systems to the new Amsterdam or Seattle nodes where appropriate.

For example, if a customer is geographically closer to one of these new locations than they are to the current East Coast US node where their MIDAS system resides, we’ll move them to a closer node.

Phase 3: (Expected completion: End of March 2023)

Once applicable existing clients have been relocated onto the Amsterdam or Seattle nodes, phase 3 sees a reorganization of existing client nodes located in our East Coast US data center (in Atlanta, Georgia).

We’ll be retiring some older client nodes in this data center after we’ve moved customers to the new West Coast and EU nodes. The remaining East Coast US client nodes will be consolidated, which will mean that some customers may move nodes within the East Coast US data center.

Phase 4: (Expected completion: End of March 2023)

The forth phase of our expansion plan sees an upgrade to the server hardware which runs our main website, blog, and our public demo and private trial systems.

Phase 5: (Expected completion: End of April 2023)

The final phase of our network expansion sees the upgrading of remaining East Coast US client nodes to bring their hardware up to date and in line with the new nodes in the West Coast US and EU data centers.

Will there be any downtime?

We do not envisage any loss of access to our customer’s cloud hosted MIDAS systems during these network upgrades.

However, when we migrate a customer’s MIDAS system to a new node, we’ll temporarily place their system running on the old node into “Maintenance Mode” whilst the migration to the new node is performed.

“Maintenance Mode” essentially puts a MIDAS system into a special “read only” state. So you’ll retain full access to all your booking information, but won’t be able to make any changes.

Once the migration to the new node is complete, your MIDAS system will come out of “Maintenance Mode”, and you can continue using the software again as normal.

We anticipate that any “Maintenance Mode” period will last less than one hour.

We plan to carry out migrations at a time when a customer’s MIDAS system is typically least active (i.e. in the middle of the night)

We’ll also notify the “Primary Contact” we have on record in advance of any server migration and provide an estimated time when their migration will take place.

Can I choose which data center my MIDAS system will reside?

We’ll be contacting all existing cloud-hosted customers by email in advance if their MIDAS system is proposed to be migrated to a different data center. We’ll provide details of the data center we propose to move their MIDAS system to, and an estimate on when their migration will take place.

Customers will have a chance to respond to these emails to request a different data center, or that their cloud-hosted MIDAS system remains in their current data center.

Where can I get updates on the progress of these network upgrades?

We have a dedicated page over on our Service Status site, that we’ll continually update during these network expansion and upgrade works.

What if I have further questions?

If you have any questions or concerns in relation to our network expansion, please don’t hesitate to reach out to us, and we’ll be happy to help!