Category: News

Our 15 Year Anniversary

March 2021 marks 15 years since the first public release of MIDAS.

Celebrating the 15th Anniversary of MIDAS Room Booking Software

MIDAS v1.00 was first unveiled to the world on 11th March 2006.

Where it all began…

Work began on MIDAS in December 2005. At that time, Mark Harrington, the creator of MIDAS, was working in a brand new Performing Arts College – the first one of its kind in Greater Manchester, UK.

This new school for students aged 11-16 boasted impressive state-of-the-art facilities. These included a sports hall, gymnasium, all weather pitch, atrium, conservatory, a 300-seat community theatre, outdoor stage, recording studios and rehearsal space.

All these spaces were to be available for internal use by the school. Then in the evenings and at weekends, they would be hired out to external and community groups.

Soon after the new school opened, the school appointed a Community Facilities Manager, Miriam, in November 2005. Her role was to oversee the booking and smooth operation of the new facilities, which were in very high demand by the local community.

It soon became apparent that the software the school had been using for handling their room bookings was not up to scratch. It was simply not meeting the increasing demands on the new facilities.

The (now defunct) software named “VenueBooker”, was slow, cumbersome, buggy, and not very user-friendly! Consequently, Miriam and Mark both spent time researching what other alternatives were available.

After much discussion, frustration, and plenty of sentences stating “wouldn’t it be great if we had a system that could…?“, they soon realized that there were no alternatives available that would do exactly what was required out of a room scheduling system.

Mark, coming from a strong programming background, was sure he could create something that would do everything a Community Facilities Manager would need to manage facilities, clients and bookings.

So Mark sat down with Miriam and the two of them “brainstormed” how she wanted the software to ideally function.

Dozens of sheets of paper later, covered with all kinds of scribbled notes, arrows, and flow charts, Mark had something to go away and work on!

A few days later, an initial prototype v0.01 was born.

Mark named the software “MIDAS”, an acronym, although to this day he remains elusive as to whether it actually stands for “Mark’s Infrastructure Daily Allocation System“, or “Miriam’s Infrastructure Daily Allocation System“(!)

Over the Christmas holidays of 2005, Mark worked diligently to develop MIDAS so that it could be “rolled out” in the new year.

He even spent New Year’s Eve sat in front of his computer at the stroke of midnight, coding away!

Within the first few weeks of 2006 (and numerous revisions of the software later!), MIDAS went “live” at the school for the first time. It transformed the way staff and external clients booked rooms.

Now, for the first time all staff could check room availability using their web browser. The booking process was simpler, efficient, and stream-lined! The number of bookings and revenue substantially increased during the year, and double-bookings were finally thing of the past!

An early version of MIDAS in 2005
An early version of MIDAS in 2005

Going Public…

Realizing the potential of MIDAS to help other schools and organizations in similar situations, just a few months after the first prototypes, MIDAS v1.00 saw its first public release on 11th March 2006.

Fast forward to 2021…

15 years on, and MIDAS is still going strong!

Our software remains in active development, and we remain true to our original ethos of helping people better manage their facilities and resources.

New feature-rich updates are regularly released – at least 3 times every year.

Our global customer base continues to grow as word spreads about MIDAS.

Celebrating our 15th Anniversary

To coincide with our 15th anniversary, we’ll be releasing the latest update to our MIDAS software, v4.27. Learn more about what’s new in this latest version here.

Also to mark the 15th anniversary of our MIDAS room booking & resource scheduling, we’re offering new customers 15% off their purchase of MIDAS!

Simply enter Promo Code: MIDAS15, when purchasing through our secure site.*

You’ll need to hurry though, this offer is only valid until 14th March 2021.

The future…

We’re tremendously proud to have been here for the past 15 years.

In that time, dozens – if not hundreds – of competitors have appeared (and many have since disappeared!).

To all our customers; whether you’ve been with us for the past 15 years, or just the past month – we appreciate you choosing MIDAS and sincerely thank you for your support! – You’ve committed to us, and we in turn continue to be fully committed to you.

If you’re not yet a customer, we appreciate that there’s a wealth of choice out there today when it comes to choosing a room booking system.

Maybe you’re currently considering a change and are evaluating a number of different scheduling software solutions. Don’t forget that we offer a no-risk FREE 30-day trial of MIDAS. Activate your FREE Trial today, and explore what MIDAS has to offer!

Also, when evaluating potential solutions, make sure you take into account 3 key factors:

  • How long a product has been around?
  • How frequently are software updates released?
  • How prompt and forthcoming is product support?

With MIDAS, you get a solid product, with a proven track record. You get a stable system that’s in active development, and with unrivalled support to back it up!

Finally, don’t forget, we’re currently offering new customers 15% off with Promo Code MIDAS15.*

* Promo Code valid until 14th March 2021 for new purchases of MIDAS only.


Happy Christmas from MIDAS HQ

Happy Christmas from MIDAS HQ

We’d like to wish all our customers a very Happy Christmas from MIDAS HQ here in the UK!

2020 is a year that most will be glad to see the back of, and we know that many of our customer’s businesses have been significantly impacted by COVID-19 this year.

Since March, we’ve been working hard to support our customers affected by the pandemic. We put in place support for those venues which had to temporarily close, and provided guidance for those who’ve had to adjust their way of operating.

Sadly though we know that some of our customers this year have had to permanently shut their doors, and our hearts especially go out to them at this time of year.

Here at MIDAS HQ in the UK it’s been a challenging year too. We’ve been through two national lockdowns, and been in a perpetual local lockdown for coming up to 5 months now.

As a small and agile business though, we’ve been able to adapt and continue with business as usual.

Since the start of the pandemic, we’ve released 3 significant updates to MIDAS (v4.24, v4.25, and v4.26), packed with new and exciting features!

We’ve also maintained the high level of support that we know our customers value! During the pandemic, our median response time to Priority Support requests has been just 10 minutes! What’s more, EVERY Priority Support request we’ve received during the pandemic has had a dedicated human response within 6 hours of receipt!

Priority Support over Christmas:

As we’ve done in every year previous, Priority Support will be available to all customers with an active support subscription should they need it right across the festive season – even on Christmas Day itself!

This year, however, we would ask customers with non-urgent support queries over Christmas to consider waiting until the new year to contact our support team if at all possible.

The UK government are allowing a very small window over the festive season for people to travel and see family. Most of our staff have been in perpetual lockdown and haven’t seen close family members since before March, and so we’d like them to have the opportunity to be able to travel and do that this Christmas.

This may mean slightly slower responses times to support queries than usual, and is why we’re encouraging non-urgent queries to be delayed until the new year, where possible.

Thank you for your understanding and support!

However you’re spending this festive season, we’re sure it won’t feel like a “normal” Christmas. But we do wish you a happy and peaceful time, and we sincerely thank all our customers for their continued custom and support during 2020.

We’re already working on MIDAS v4.27, so stay tuned for more updates in 2021!

Have a safe and peaceful Christmas from all of us here at MIDAS HQ!


MIDAS v4.26 Out Now!

Since our previous significant update to MIDAS back in July, we’ve been continuing to work hard during the global pandemic on our next update – v4.26.

One of our main focuses for v4.26 has been on replacing the aging calendar (date picker) “widget” that we’ve been using in our software since its inception. This 3rd party component hasn’t been developed or maintained by its original author for many years now. Whilst it has served us well since our very first release, in more recent years its limitations have become more apparent.

One of its limitations has been in relation to selecting multiple dates from the calendar when adding bookings. Traditionally, this involved holding down the Ctrl/Cmnd key on your keyboard whilst picking dates. This obviously put users without keyboards – those using smartphones and tablets – at a disadvantage!

For this, and other reasons we’re now switching to a more modern calendar “widget” for date selection in MIDAS.

New calendar widget in MIDAS v4.26
The new calendar widget in MIDAS v4.26

Highlights of MIDAS v4.26 include:

How To Get MIDAS v4.26…

New To MIDAS?

We continue to be committed to fair and accessible pricing for all organizations regardless of size.

We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.26 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with active Support Subscriptions will be able to update to v4.26 in the coming weeks. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update.

If no update is available, please check back again in a few days time, as we are staggering updates for self-hosted customers over the next few weeks.

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers were automatically updated to this latest version of MIDAS this past weekend (14-15th November 2020)


COVID-19 Support

If your business operations continue to be impacted by COVID-19, we’re here to support you!

If your business remains temporarily closed, please see this post for ways in which we can help your business through these challenging times.

Alternatively, if your business is now tentatively restarting its operations, here are 6 ways MIDAS can help your business adjust to COVID-19.


Thank you for your continued support of our software during this unprecedented time in global history! …and remember our friendly support team continue to be here if ever you need us!


Introducing our new Security Center

Password Storage Best Practice

We take a transparent and pro-active approach to the security of our infrastructure and software. In fact, earlier this month we published details of how user passwords are stored within MIDAS following a data breach at one of our competitors. We also implement regular security enhancements to our software.

No technology is perfect, but here at MIDAS we believe that working with skilled security researchers across the globe is crucial in helping identify potential weaknesses in our software and infrastructure.

That’s why this week, we’re pleased to launch our new dedicated Security Center at security.midas.network

From this dedicated portal, you can …

Report a Security Concern or Vulnerability

We work alongside researchers who responsibly disclose security issues, to address such concerns and vulnerabilities in a timely manner. Our Reporting Guidelines page offers guidance for security researchers wishing to raise a concern with us.

Contact our Security Team

Our security contact page provides methods of getting in direct contact with our security team to raise a security concern in our software or infrastructure.

Read the latest Security Advisories

If a serious concern within our software or infrastructure is identified, we may issue a “Security Advisory” containing advice for customers and end-users. We will publish Active Security Advisories here: security.midas.network/advisories.

View our latest Security Audits

As part of our transparent approach to security, we’ve included a “Security Audits” section in our Security Center. Here you’ll find reports and results from both internal and external security audits on our software and infrastructure.

View our Security Changelog

Until now, we’ve been publishing two “change logs” (or “Release Notes”). One for significant major updates to our software, at mid.as/changelog. The other details interim “bug fix” updates, and may be found at mid.as/updates.

Avid readers of these change logs may notice on occasion the entry “Security Enhancements“. These are improvements we make to the security of our software, but which we typically don’t publish details of.

However, more information on these “Security Enhancements” will now be published in the Security Changelog in our Security Center. The log will also include details of security updates and improvements to our network and server infrastructure too.

View our Security “Hall of Fame”

We appreciate the time and effort that security researchers contribute. So we’ve set up a “Credits” page where we gratefully acknowledge and thank those who help keep MIDAS and our users safe.