We’ve been busy developing a major new update to our scheduling software, packed full of new and improved features. Many of which have originated from ideas and suggestions from our existing users.

An often requested feature is to have the ability to “filter” booking requests to different users, depending upon which venue is being requested.

Currently, all booking requests received by your MIDAS go into a central “pool”. From this pool, any user with the “Can Process Web Requests” permission can view, approve, query, modify, reject, or lock the requests.

In MIDAS v4 Booking Requests can be filtered to different users based upon the venue requested!

You’ll be able to configure requests for your venues to go to different users for approval depending upon which venue has been requested. In an educational setting this would, for example, allow sports staff to manage requests for your sporting facilities, and office staff to manage requests for your meeting rooms!

How it works…

In MIDAS v4, you’ll find a new “Managers” tab on the “Manage Venues” screen. From this tab, you can assign one or more existing users to “manage” booking requests for that venue:

venue booking managers
Assigning Venue Managers in MIDAS

Then, when a member of the public then makes a booking request for that venue, “managers” of that venue are sent an automatic email notification informing them that a new pending booking request requires attention. These may be turned on/off at any time through the manager’s “Pending Booking Requests” screen.

The manager can log in to MIDAS and go to their Pending Booking Requests screen. From here, they’ll see outstanding requests for all the venues they manage. From this screen, booking requests can be approved with a click of the mouse. Alternatively, requests can be modified (moved to a different time, date, venue, etc), rejected, queried with the original requester, or locked from this screen!