Category: Development

New Booking Feedback Email & Template

Filed Under: Development by midas — Leave a comment
March 3, 2020

Over the past few articles, we’ve unvailed some of the new features in the next update (v4.24) to our MIDAS room and resource scheduling software.

In this article we’re revealing a new email notification. This notification can be configured to automatically send to your clients shortly after their bookings have concluded.

Those familiar with the extensive email notification capabilities of MIDAS will know that you can already configure MIDAS to automatically send clients a variety of notifications. These include; booking confirmations, reminders of their upcoming bookings, invoice payment reminders and more. In fact there are no fewer than 10 different email notification types available in MIDAS. Each of these may be individually customizable through the use of templates.

Send a post-booking email to your clients

For v4.24 we’re adding in an additional email notification template to the list – for “Booking Feedback”. The idea behind this is as follows. A short time after a client’s booking has taken place, MIDAS can automatically send them a courtesy follow-up email. This could simply thank them for their visit. It could also invite them to leave feedback on their room hire experience at your organization.

New Booking Feedback email template in MIDAS
New “Booking Feedback” email template in MIDAS v4.24

As with all other editable templates in MIDAS, the new “Booking Feedback” template may be modified and customized to your particular requirements. Templates are accessed and modified via MIDAS Admin Options → Manage MIDAS → Templates. Your templates may be customized to include simple HTML code and placeholder variables.

As a side note, eagle-eyed viewers may also note from the above screenshot that we’ve also now made the Template Preview and Template Code areas vertically resizable! Previously these were both a fixed height.

Once you’ve customized your “Booking Feedback” email template, you can then enable it. You can set how long after a client’s booking has concluded MIDAS should wait before sending the email. These settings may be configured via MIDAS Admin Options → Manage MIDAS → Scheduled Tasks.

Enable a Scheduled Task to automatically send an email to a client after their visit
Enable a Scheduled Task to automatically email a client after their visit

For these post-booking emails to be automatically sent, you’ll need to have Scheduled Tasks configured on your server. If Scheduled Tasks are correctly configured, the “Last Run” time indicated in the above screenshot should show a time within the last 60 minutes. All our cloud-hosted customer’s MIDAS systems are pre-configured to run scheduled tasks. For self-hosted customers, if you’ve not yet configured Scheduled Tasks on your server, please refer to our KB article: How to configure your server to run Scheduled Tasks.

We hope our customers will appreciate this new notification and template addition to the forthcoming v4.24 update. In our next article, we’ll look at how the functionality of this new feature can be further enhanced with a brand-new optional addon. So stay tuned to our blog to discover more in the coming days!

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New Bypass Venue Blocks Permission

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February 27, 2020

As the wet and windy wintry weather shows no sign of letting up here in the UK, we continue to put the finishing touches to the next update to our MIDAS web based room booking and resource scheduling software, v4.24.

In our previous article, we announced support in v4.24 for a new multi-select custom list field. In this blog post, we’re revealing a new user permission we’re adding to our forthcoming update.

“User Permissions” in MIDAS allow administrators to precisely control what each user account within the system can access. From very restrictive “view only” permissions to fully-fledged administrator – and everything in between! In fact, there are in excess of 30 individual permissions you can set on a per-account basis. A full list of these permissions may be found here.

For v4.24 we’re adding a new additional user permission: “Can Bypass Venue Blocks”. To understand the purpose of this new permissions, we first need to understand what “Venue Blocks” actually are..

What are venue “blocks”?

Back in 2014, we introduced “Venue Blocks” to MIDAS. You can read more about this cool feature in this blog post. Essentially, venue “blocking” allows administrators to set up rules so that when a certain venue is booked, another venue is then automatically blocked from having any bookings during the same time period.

An example of where this may be useful is in a Church environment where you have a quiet prayer room adjacent to a sports hall. It may be desirable to prevent noisy bookings taking place in the sports hall when there’s a prayer meeting happening in the room next door. This is where Venue Blocking comes in.

Another example might be a large room which can either be hired as a whole space, or sub-divided and hired as two separate, smaller rooms. Obviously, if one of the sub-divisions is booked, another booking couldn’t take place in the space as a whole at the same time. Again, this is where Venue Blocking in MIDAS becomes really useful, as you can easily prevent such occurrences.

Bypassing Venue Blocks

Until now, however, there has been no way to “override” venue blocks, short of removing the blocks from venues themselves. That’s why we’re introducing the new “Can Bypass Venue Blocks” permission for v4.24:

Bypass MIDAS Venue Blocking Rules
New “Bypass Venue Blocks” permission in v4.24

This permission isn’t granted to any user by default. However, any user account subsequently granted the “Can Bypass Venue Blocks” permission, can then make bookings regardless of any venue blocking rules in effect.

We’re sure this additional user permission will be of considerable use in helping you manage your bookable spaces more effectively. And once again, this improvement is being implemented as a direct result of feedback from our users. We love hearing feedback and suggestions for improvement and new features from our customers. Why not vote on some suggestions and let us know what you’d like to see in MIDAS in the future!

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New Multi-Select Custom List Fields

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February 25, 2020

The new decade has gotten off to an unusually windy and wet start here in the UK. We’ve taken a bit of a battering from Storm Ciara and Storm Dennis in quick succession. It’s not been very nice weather to go out in at all! So instead, we’ve been spending a lot of time indoors working away at the next update to our MIDAS web based room booking and resource scheduling software.

Our first update in 2020 includes a host of new and improved features, which we’re going to give you a look at in the coming blog posts.

In this post we’re going to cover the first of these new features coming in MIDAS v4.24:

Multi-Select Custom List Fields

One of the reasons our room bookings software is so flexible and versatile is that we allow you to create your own bespoke booking fields, and more recently your own bespoke client fields too!

The types of custom booking/client fields you can create in MIDAS are as follows:

  • Checkbox – A “tick box” field
  • File – (self-hosted editions only) Allows uploading/attaching of files and documents to client records
  • List – A drop-down list of pre-defined items
  • Number – A field that will only accept numerical input
  • Range – A “slider” control allowing selection of a numeric value within a defined range
  • Text – A single-line text field
  • Text Area – A multi-line text field
  • URL – A navigable web link to an external resource

Documentation on how to create and use custom fields in your MIDAS system may be found here. We also have a short tutorial covering custom fields too:

TUTORIAL: How to Control & Customize Fields in MIDAS

Until now the custom “List” field allowed users to select a single item from a list of pre-defined values created by an administrator, and assign the selected item to the booking or client record.

For v4.24, we’re expanding the custom “List” field options to additionally include a “multi select” list option. Administrators can now also create drop-down lists from which users may select multiple options.

Administrators will of course also be able to select which option (or options) in the list are selected by default, and also control whether the list is visible to all users, or restricted to just certain users:

Multi-select custom drop-down field in MIDAS booking systems
New multi-select custom field option in MIDAS v4.24

We’re excited about the new custom “multi-select list” field option coming in v4.24. Once again, this has been implemented as a direct result of customer feedback. Remember, we love feedback and feature requests from our customers, so do vote and let us know what you’d like to see in future updates to our software.

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Improved “Feeds” addon (formerly RSS Feeds)

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November 21, 2019

Work is nearing completion on the next update to our MIDAS web based room booking and resource scheduling software. We anticipate this to be released next month.

In previous posts, we introduced the new setup / breakdown time features and improvements to similar booking searching coming in v4.23. In this post, we’d like to highlight some of the improvements we’ve made to one of our optional “addons”. Addons allow you to further extend the capabilities of your MIDAS system.

Data Feeds Addon

For v4.23 we’re updating and improving the “Feeds” addon. Previously, this addon was known as our “RSS Feeds” addon. That’s because previously it did just that – automatically generating RSS 2.0/Atom data feeds of your upcoming bookings.

Due to popular demand, we’re introducing the ability to sync bookings in your MIDAS system with an external calendar – such as Google Calendar, or any external calendar that’s capable of subscribing to an iCal (webcal) feed. These new capabilities will be included, along with previous RSS feed generation options, in a newly renamed “Data Feeds” addon.

For those customers who are familiar with the “RSS Feeds” addon, the new “Data Feeds” addon looks and feels very similar. However, the new addon includes an additional “Feed Type” selector. The “Feed Type” selector is used to control the type of data feed being generated.

The three available feed types are:

  • RSS (An RSS 2.0/Atom Datafeed – for use in RSS readers and similar)
  • Google Calendar (A feed that will automatically open in Google Calendar)
  • iCal (A iCal data feed that external calendars capable of subscribing to webcal:// URLS can subscribe to)
Data Feeds addon allowing synchronization of bookings from MIDAS to an external calendar like Google or Outlook
Improved “Feeds” addon, allowing synchronization of bookings to your external calendar

Depending upon the selected feed type, the “Feed URL” will update with a link that you can use in your external calendar to synchronize bookings from your MIDAS system to your external calendar.

Configuring A Data Feed

A wide range of settings are available, as per the previous “RSS Feeds” addon. These allow control over which venue(s) bookings and/or which booking types will be included in the generated feed.

There are also no limits on the number of feeds you can create. You could have a different feed for each of your individual venues or booking types if you’d like!

Existing customers who previously purchased the older “RSS Feeds” addon will automatically be migrated to the new “Data Feeds” addon with MIDAS v4.23 at no additional cost! If you’re an existing customer who’d like to be able to add the optional “Data Feeds” addon to your MIDAS system, you’ll be able to purchase it via mid.as/upgrade once MIDAS v4.23 is released.

We’re excited about these new improvements to the optional “Feeds” addon and we’re sure they’ll be of great benefit to our customers! Remember, we love feedback and feature requests from our customers. So do vote and let us know what you’d like to see in future updates to our software.

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