MIDAS Knowledge Base
How can I renew my MIDAS subscription?The pricing for "cloud hosted" editions of MIDAS is based on either a monthly or annual subscription fee.
For "self hosted" editions of MIDAS, an optional Annual Support Subscription is available.
In either instance, in the run up to the date when your current subscription period is due to expire, we'll send automated email reminders to the Primary Contact we hold on file for your organization's MIDAS system. These email reminders will contain a link allowing you to renew and extend your subscription.
Alternatively, you can check your next renewal date, view renewal pricing, and renew/extend your subscription online at any time at mid.as/renew
You may need your organization's unique MIDAS ID in order to renew your subscription. You'll find this in the original Welcome email you received when you initially purchased or subscribed to MIDAS. Your MIDAS ID is also included in any subsequent subscription renewal reminder notifications sent to the Primary Contact.
As renewal reminder notifications are only sent to the Primary Contact, please let us know as soon as possible if that person is no longer the best person for important correspondence relating to your organization's MIDAS booking system - including subscription renewal reminders - to go to. We can then update our records accordingly to ensure future correspondence goes to the correct person.
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