How do I find my MIDAS ID?

Your MIDAS ID is a unique code (also known as a "Product Key") that was assigned to your organization when you first purchased or subscribed to MIDAS.

It is required when renewing your MIDAS subscription, purchasing upgrades or add-ons, or installing a self-hosted MIDAS system. Your MIDAS ID may also be required when contacting our support team.

Where to find it

Your MIDAS ID can be found in the original "Welcome to MIDAS" email sent to you after your initial purchase or subscription, and in any subsequent renewal reminder emails. If you're unsure which email address was used at the time of purchase, check with the person in your organization who made the original purchase, or your designated "Primary Contact" for MIDAS.

If you've lost or deleted it

If you can no longer find the email, or the original purchaser has since left your organization, you can have a reminder sent to your registered email address: Request a MIDAS ID reminder