Best Browser: IE11, Chrome 31, Firefox 25, Opera 17, or Safari 5?

Browser Logos

We put the latest web browsers head-to-head to try to find out which one is best!

In developing a powerful and feature-rich browser based room booking and resource scheduling system that’s supported in all five major browsers, we often get asked “So, which is the best web browser?”.

This time last year we put Chrome 23, Firefox 16, Internet Explorer 9 & 10, Opera 12 and Safari 5 head-to-head

Now, twelve months on, and less than a week since Internet Explorer 11 became available for Windows 7, Firefox celebrated its ninth birthday, and just a day after Google Chrome 31 is released, we decided it was high time to once again put the latest web browsers offerings “head-to-head” and independently, rigorously test and benchmark them to find out which one of the five major browsers is currently “the best”….

Browsers Tested

Google Chrome 31Mozilla Firefox 25Microsoft Internet Explorer 11Opera 17Apple Safari 5
Google Chrome 31Mozilla Firefox 25Internet Explorer 11Opera 17Apple Safari 5

The Tests

We broadly tested four key areas of browser performance: Speed, Memory Usage, Compliance with standards, and Javascript Performance.

1. Speed

Cold Start Browser Times

The “Cold Start” test measures the time taken to load up the browser upon its first run after a computer reboot. This is measured from the point at which the browser is executed until the point at which its user interface (UI) is ready to accept input.

Non-Cold Start Browser Times

The “Non-Cold Start” test measures the time taken to load up the browser on second and subsequent runs after its first run after a reboot. This is measured from the point at which the browser is executed until the point at which the user interface (UI) is ready to accept input.

Page Load Times (Non-Cached Load)

With the browser open, an empty cache, and showing a blank page (about:blank), the “Page Load Time (No-Cached Load)” test measures the time taken to completely load a complex web page. This is measured from the point at which the “Enter” key is pressed on the URL in the browser’s address bar until the point at which the test web page has fully loaded (as reported by an “onLoad” event on the test web page).

Page Load Times (Cached)

With the browser open, and the test web page already loaded in a single tab, the “Page Load Time (Reload from Cache)” test measures the time taken to reload a complex web page. This is measured from the point at which the F5 key (refresh) is pressed until the point at which the test web page has fully reloaded (as reported by an “onLoad” event on the test web page).

2. Memory Usage

Base Memory Usage (Blank Tab)

The “Base Memory Usage (Blank Tab)” test measures the amount of memory used by the browser with just a single blank (about:blank) tab open.

Memory Usage (10 open tabs)

The “Memory Usage (10 open tabs)” test measures the amount of memory used by the browser with 10 tabs open, each displaying the home page of a popular website.

3. Compliance

HTML5 Compliance

The “HTML5 Compliance” test measures how well each browser conforms to the current state of the HTML5 specification.

CSS3 Compliance

The “CSS3 Compliance” test measures how well each browser conforms to the current state of the CSS3 specification.

4. Javascript Performance

There are a number of different Javascript Performance Benchmark tests available today, all of which give quite different results. We’ve analyzed results from 6 of the most popular Benchmarking Tests and aggregated the results below:

Javascript Performance (Aggregate)

Individual details of each of the 6 individual Javascript benchmark test suits used to arrived at these aggregated scores may be found in our full test report, available to view/download at the end of this page.

Summary

CategoryTestWinnerRunner-Up
SpeedCold StartFF25IE11
Non-Cold StartIE11SF5.1
Page Load Time (Non-Cached Load)OP17IE11
Page Load Time (Reload from Cache)GC31OP17
Memory UsageBase MemoryIE11SF5.1
10 Open TabsFF25SF5.1
ComplianceHTML5GC31OP17
CSS3OP17GC31
PerformanceJavascript Performance (Aggregate)GC31OP17

Results

1st Place2nd Place3rd Place4th Place5th Place
Google Chrome 31Opera 17Microsoft Internet Explorer 11Mozilla Firefox 25Apple Safari 5
Google Chrome 31Opera 17Internet Explorer 11Mozilla Firefox 25Apple Safari 5

The above overall positions were derived based upon the sum of the positions that each browser finished in, in each of our tests. For example, in our HTML 5 compliance test, Chrome came first and so was assigned 1 point, Safari came 5th and so was assigned 5 points. Browsers were then ranked according to the lowest number of points to give the 1st-5th places above (1st being the best)

Analysis

Google Chrome 31 Google Chrome
When we last tested the five major browsers back in November 2012, Chrome came first in 8 out of 13 our tests, making it a clear winner!
A year later, and Chrome is still going strong, coming top in 8 out of 15 tests, and second in a further two tests.
Where Chrome still doesn’t perform quite as well is when it comes to its memory usage, using well over 3 times as much memory with a single blank tab open than Internet Explorer 11.

Mozilla Firefox 25 Mozilla Firefox
We were a little surprised that Firefox only came top in 3 out of 15 tests, and only once came runner-up. To Firefox’s credit, its main strength still seems to be in its memory usage. With 10 websites open in separate tabs, the amount of memory used was less than half that of Chrome with the same ten sites open.

Microsoft Internet Explorer 11 Internet Explorer
We were pleasantly surprised by the improvement of Internet Explorer 11 over previous versions as well as other browsers.
IE11 came top in a couple of our tests, and runner-up in a further three.
Where IE11 appears to have improved most over earlier versions of Microsoft’s browser in is the length of time taken to load and pages (either from a server, or from the cache) as well as start/restart the browser itself. In our tests, starting IE11 took just 0.01463 seconds! – some 280x quicker than Opera started.
That said, in general Internet Explorer 11 still has a way to go to come up to par with the other major browsers in terms of HTML 5 compliance.

Opera 17 Opera
A lot has changed with Opera since we last tested browsers twelve months ago. Since then, Opera have switched from using their own “Presto” layout rendering engine to instead using the same engine as Chrome.
Whilst this change has been received with mixed reviews by Opera users, with some unhappy that many of Opera’s original features were dropped, our test results actually show that the “new” Opera is a browser to be reckoned with, out performing Internet Explorer 11, Firefox 25 and Safari 5 in our tests.
Opera 17 came top in 3 out of our 15 tests, and runner-up in 6.
The browser also scored highly on HTML5/CSS3 compliance and in our aggregated Javascript performance tests, however, Opera’s memory usage was fairly high, second only to Chrome. Opera 17 was slow to start, however, once running it loaded and rendered web pages swiftly.

Apple Safari 5.1 Safari
Our browsers tests were performed on a Windows machine (test specifics are included at the end of this report). Whilst the latest version of Safari is 7, Apple took the decision after the release of Safari 5.1 to no longer continue developing Safari for Windows users – a mistake in our view! Therefore, the most recent version of Safari available to Windows users is 5.1.7, which was used in our testing.
Given that Safari 5.1.7 is now the oldest of the 5 browsers tested, it follows that is doesn’t perform as well as its peers.
However, surprisingly, it did come runner-up in both our memory tests as well as our non-cold start test.

Conclusions – From a Developers Perspective

From our perspective, as developers of a leading web-based room booking and resource scheduling solution, perhaps the most important factors in determining which browser is “best” are compliance with the latest HTML5 and CSS3 standards. As we work hard to ensure our software works well in all the major browsers, this is where having universal standards between browsers becomes so important. In theory, a website (or in our case, a web app), should look and behave the same regardless of the browser being used, which should in theory happen if all browsers complied 100% with standards! Chrome 31 currently comes the closest to the HTML 5 standard with 93% compliance, but as can be seen, CSS3 compliance still has a long way to go for all browsers, with the winning browser in the CSS3 compliance test (Opera 17) only achieving 58% compliance.

Speed (page load time) and Javascript Performance are also important factors for us, as we want our web app to be as fast and responsive as possible. Opera 17 and Chrome 25 loaded pages faster in our tests, with Internet Explorer 11 following close behind. As for performance, both Chrome 25 and Opera 17 outperformed other browsers in our aggregated Javascript performance test scores.

A few surprising finds:

  • Microsoft have made some significant steps forward with Internet Explorer 11 over earlier incarnations of their browser.
  • Opera 17 performed better than expected
  • Firefox 25 performed worse than expected, finishing an overall 4th place in our tests.
Online Web Based Room SchedulingMIDAS, our popular Browser-Based Room & Resource Scheduling Software is currently supported in all browser versions we’ve tested here. Find out more at https://mid.as

Conclusions – So which browser should I use then!?

• If you work with lots of browser tabs open at once, and/or the amount of available memory on your system is limited, Firefox 25 would seem a good choice of browser to use, as this used the less memory than other browsers under the same conditions.

• If you regularly open and close your browser, Internet Explorer 11 or Firefox 25 would seem a good choice as these browsers start up quickly. If, however, you tend to keep your browser running most of the time, Opera 17 would be a better choice, as even though its start-up time is considerably longer, initial page load times are the quickest of all the browsers we tested

• If you’re still using an earlier version of Internet Explorer – it’s certainly worth upgrading to IE11, or if that’s not possible (for example, if you’re using Windows XP, you won’t be able to update your Internet Explorer past version 8!), maybe it’s time to try a different browser!?

• At the end of the day, use the browser that you feel most comfortable with! …BUT make sure you keep it up-to-date, and don’t ignore the competition – if you do, you risk being left behind as other browsers overtake yours in terms of their speed, security, memory usage, standard compliance, and performance!

• In recent years, browsers such as Internet Explorer and Opera have been somewhat overlooked by many regular internet users – but if you’ve not used these browsers for years having previously dismissed them – a lot has changed, and it’s certainly worth giving them a second look again now!

View/Download The Complete Web Browser Test Report HERE

Test Specifics

Browsers Tested: Chrome 31.0.1650.48 m | Firefox 25.0 | Internet Explorer 11.0.9600.16428 | Opera 17 (Build 1652) | Safari 5.1.7 (7534.57.2)

Browser tests were performed on an Intel® Atom™ CPU D525 @ 1.80GHz system, with 4GB Ram, running Windows Home Server 2011 SP1 (Windows Server 2008 R2) 64-bit. Each browser was a clean install, using default install and browsers settings, and with no extensions/addons installed or enabled.

Speed tests were measured using Rob Keir’s millisecond timer and PassMark AppTimer v1.0. Each speed test was performed 10 times for each browser, and the results averaged to provide the data presented in this report.

Compliance Tests: HTML5 | CSS3

Javascript Performance Tests: Dromaeo | Speed-Battle | Sunspider | Peacekeeper | Octane | BrowserMark

Memory usage was measured 60 seconds after tabs had finished loading and was measured through the Windows Task Manager. Memory usage includes all associated processes running with the browser (for example, running Safari spawns both “Safari.exe” and “WebKit2WebProcess.exe” processes, the memory usage of both is taken into account)

The 10 sites open in tabs when measuring memory usage (10 open tabs) were:
https//mid.as | http://news.bbc.co.uk | http://facebook.com | https://twitter.com | http://google.co.uk | https://youtube.com | http://wikipedia.org | http://linkedin.com | http://bing.com | http://amazon.co.uk

Test Date: 13 November 2013


Our latest support response times are better than ever!

We’re constantly striving to improve our web based room scheduling software and the service we provide to our customers, and one of the things we’re most proud of here at MIDAS, is our professional, knowledgeable, friendly, and responsive customer support.

That’s why we regularly review how we’re performing on this front, and make our findings public, to ensure that our customers who’ve taken out an Annual Support Subscription with their purchase of our scheduling software, are getting an unrivaled support service!

To ensure our very high standards of service, we analyze the wait time between when a priority support email is received by us, and when a subsequent response is given.

When we last analyzed our performance, back in February, we found that for the first month of 2013 over 90% of support request emails were answered within 2 hours of receipt, regardless of the day of the week!

We’ve now analyzed our performance again for the month of September 2013, and our support is now even more responsive than ever!

The table below shows the percentage of Priority Support emails and how quickly they were answered in September 2012, January 2013, and now in September 2013.

 September 2012January 2013September 2013
Answered within 1 hour76.29%85.95%87.18%
Answered within 2 hours90.72%91.23%94.87%
Answered within 3 hours92.78%94.74%94.87%
Answered within 4 hours93.81%96.49%97.44%
Answered within 5 hours94.85%98.25%100%
Answered within 6 hours96.91%98.25%100%
Answered within 7 hours98.97%98.25%100%
Answered within 8 hours98.97%100%100%
Answered within 9 hours98.97%100%100%
Answered within 10 hours98.97%100%100%
Answered within 11 hours100%100%100%
Our Speed of Response to Priority Support Emails:

As you can see, for the month of September 2013, all priority support emails received were answered within 5 hours without exception (in January, all priority support emails were answered within 8 hours without exception, and a year ago all priority support emails were answered within 11 hours without exception!)… and it’s worth mentioning that all priority support emails get a real, individually tailored, human response – not just a standard “automated” or “canned” reply that some companies use!

In addition to the figures in the table above, in September 2013, we broke this down further and found that over 74% of priority support emails were answered within just 30 minutes (up from just over 70% in January 2013), and that nearly 60% of priority support emails answered within just 15 minutes!

Now, how many companies do you know where you can get a real human response to your email query that fast, any day of the week!!?

So if you’re considering MIDAS for your organization’s scheduling needs, but are perhaps worried about support issues, or whether an Annual Support Subscription to MIDAS is worth having, the above figures really do speak for themselves!

Still not convinced? Read some of our Customer Reviews about our scheduling software and the outstanding support we provide!


MIDAS v4.04 – Now Available!

We are pleased to announce the availability of MIDAS v4.04!

Read on to find out about the new features and improvements we’ve made in the latest update to our powerful room scheduling software.

Venue-Specific Resources

Venue-specific ResourcesIn v4.04, we’ve introduced “venue-specific” resources! Previously, any resources you added to MIDAS would then be available globally across all of your venues. Now, you can specify your resources (equipment, consumables, and staffing) to only be available to specific venues. So, for instance, if you schedule a mixture of both sports facilities and classrooms, and you have “Football Nets” defined as a resource, you can now restrict this resource to only be available to say your “Sports Hall” and “All Weather Pitch”, but not available for classrooms!

 

New Web Request Settings

New Web Request SettingsThe “Public Booking Request” (web request) is a standard feature of our web based scheduling software. It allows non-users (i.e. visitors to your website/members of the public) to check your venue’s availability and make booking requests. This feature of our scheduling software is one of the most popular. Therefore, based on customer feedback, we’ve implemented three new settings in v4.04….

 

Show Hours of Operation

By default, your venue’s operating hours are not revealed on your Public Booking Request screen. This setting will show a visual representation of each venue’s hours of operation (similar to that shown to logged in users). NOTE: Whether this setting is enabled or not, requesters will still not be able to make booking requests outside of your operating hours. This setting merely provides a visual indication to requesters of when your venues are closed.

Show Venue Capacities

On the initial screen of the Public Booking Request process, each of your publicly requestable venues are listed. The capacity (maximum occupancy) of each is also usually indicated. In some cases it may be desirable to hide the capacity information on this screen – especially if you don’t use MIDAS primarily to schedule venues. For instance, some customers use MIDAS, and the Public Booking Request features, to allow staff to schedule support technicians or their own annual leave. This new setting removes information on your venue capacities from your Public Booking Request screens.

Auto-Approve Booking Requests

If enabled, this new setting will automatically approve and convert all received booking “requests” into actual confirmed bookings (availability permitting). This setting is ideal if you’d like members of the public to be able to schedule their own appointments without first requiring approval from a MIDAS administrator.

Sort Booking Requests

Sort Booking RequestsWith v4.04, you can now quickly sort received booking requests by either the date/time that the booking request was made, or the date/time that the requested booking starts. Sorting can be in either ascending or descending order, by simply clicking the corresponding heading. In earlier versions this was fixed to sort requests by booking start times in ascending order.

 

New URL Custom Booking Field Type

New Custom URL Booking FieldMIDAS already allows you to add your own custom booking fields. These custom fields can either be single-line text, multi-line text, numeric, or drop-down list.
With v4.04 we’ve added a new custom booking field option: URL. A custom URL field allows you to associate one or more internet addresses (URLs) to your bookings, which are also “clickable” allowing users to navigate to the URL.

 

Custom URL FieldThis could be useful – for instance – to link to the homepage of the organization that the booking is for. Or you could use a custom URL field to to a .pdf or Word document with further information about the booking, or an associated booking contract/insurance certificate… or anything you want!

 

Other New Settings

We’ve also added a couple of other new settings for v4.04…

Account for Pending Booking Requests when checking Booking Availability

Account for Pending Booking Requests when checking Booking Availability

By default, when making bookings, MIDAS doesn’t take into account any outstanding Pending Booking Requests when checking Booking Availability. For example, if a booking request is currently “pending” for Room 1 on Monday from 9am-10am, whilst it remains “pending”, other actual bookings can still be made for this venue/time slot.

To prevent any other bookings being made in slots where “pending” bookings are still awaiting approval, select this option. MIDAS will then show “Unavailable” for subsequent bookings that would conflict with outstanding booking requests.

Enable links for phone numbers (Skype integration)

If enabled, phone/cell numbers displayed within MIDAS will become clickable (using the callto: prefix). If you have compatible software installed on your device, such as Skype, clicking these numbers within MIDAS initiate a call to the corresponding number.

Other New Features

  • Quickly “duplicate” bookings by dragging them whilst holding Shift
  • Ability to filter by booking type when searching for bookings

Changelog / Release Notes

The full changelog may be viewed here

Recent NEW addons

Did you know that during August we released TWO new addons for MIDAS?

With the “Web Calendars” you can seamlessly embed calendars directly into your website.

The “Digital Signage” addon is a powerful solution offering real-time display of ongoing and upcoming room bookings on TV screens around your site!

Read more about these exciting new addons here


How to get MIDAS v4.04

Existing customers with an ongoing Annual Support Subscription are entitled to a FREE update to v4.04. This may be obtained within the software via MIDAS Admin Options → Manage MIDAS → Update.

If you’re an existing customer with a recently expired Annual Support Subscription, don’t worry – you can quickly renew your subscription to get the update to v4.04.

…and if we cloud host your MIDAS booking system, there’s no need to do anything – we’ve already automatically updated you to v4.04!

If you’re not yet using MIDAS for your organization’s scheduling, you can purchase online directly through our website.


We’re Improving Our “Cloud Hosted” Service

As part of our ongoing commitment to the “cloud hosted” MIDAS service we provide to nearly 60% of our customers, we’re shortly going to be performing some exciting upgrades. These upgrades will further enhance the speed and performance of our systems, and therefore also of our customer’s “cloud hosted” booking systems!

What we’re doing…

This coming weekend (21-22 September 2013), we’ll be upgrading our server hardware and network infrastructure, specifically in the following areas:

  • Traditional mechanical hard drives are being replaced with state-of-the-art, super-fast SSD’s (solid state drives)

  • Our network connection is being migrated from Tier 3 to Tier 1, and the uplink speed is being upgraded from 100Mb to 1Gb

  • We’re increasing server memory by a factor of FIVE!

  • We’re upgrading our powerful Intel® Xeon® CPU’s from 8 to 10-core
Five times more memory
10-Core Intel Xeon Processors

What impact will these upgrades have?

We do not envisage any loss of access to “remotely hosted” editions of MIDAS during this upgrade period, however, for a short period over the coming weekend, these editions of MIDAS will be temporarily put into “Maintenance Mode”.

“Maintenance Mode” essentially puts MIDAS into a “read-only” state – but users will still be able to login and view bookings during this period!

You’ll know when your MIDAS is running in “Maintenance Mode”, as this will be indicated on your MIDAS login screen.

Once the upgrades are complete, “Maintenance Mode” will be switched off, and full access to MIDAS will again be available.

We apologize for any inconvenience this upgrade process may cause, but thank you for your understanding as we work to improve the service we provide to you!

Get Service Status Updates MIDAS on Twitter@mid_as

If you’re a “cloud hosted” customer, we’d encourage you and your users to follow us on Twitter.

If there’s ever any upcoming maintenance planned, or service status updates, that may affect your “hosted” MIDAS service access, we’ll post details to our Twitter feed.

We also now have a dedicated Service Status page, where you can find details of any current issues or upcoming maintenance.

UPDATE: 21st September 12:45 UTC – Network & Server Upgrades Now Fully Complete!