Category: News

MIDAS v4.25 Out Now!

3 minute read time · Updated January 19, 2023 · First published July 4, 2020

If you’ve been following our blog in recent weeks, then you’ll know that we’ve been busy during the UK lockdown. We’ve been hard at work at our next update to MIDAS v4.25, which is out now! For this update we’ve added dozens of new features and improvements, which we’re really excited about!

Highlights of MIDAS v4.25 include:

How To Get MIDAS v4.25…

New To MIDAS?

We continue to be committed to fair and accessible pricing for all organizations regardless of size.

We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.25 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with active Support Subscriptions will be able to update to v4.25 in the coming weeks. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update.

If no update is available, please check back again in a few days time, as we are staggering updates for self-hosted customers over the next few weeks.

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers were automatically updated to this latest version of MIDAS this past weekend (4-5th July)

Important Information For Existing Customers Regarding Invoicing in v4.25

We’ve made some changes to invoicing in MIDAS for v4.25, and we’d like to draw your attention to one specific change;

If you’ve previously manually created or modified invoices in your MIDAS system, and in doing so altered totals with the auto-recalculation option disabled, then your previous invoices may look slightly different after being updated to v4.25.

You may see the addition of balancing items or balancing credits listed on previous invoices. These may be added in some instances to ensure that the items appearing on each invoice match the invoice’s total.

For more information on this, please see our KB article: What are balancing items or credits on invoices?

If you have invoices where you’ve modified line totals without allowing MIDAS to correctly recalculate the grand total, and you wish to retain these invoices their current state (without balancing items/credits being applied), we suggest that you print these invoices prior to updating to v4.25.

It is important to note however that the presence of balancing items or credits on previous invoices will not affect an invoice’s total.

Should you have any questions or concerns in this regard, please don’t hesitate to reach out to us, and we’d be happy to help!

Thank you for your continued support of our software during this unprecedented period of global uncertainty. Please remember that if you’re an existing customer affected by the current situation, we’re here to support you!

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What’s new in MIDAS v4.25

2 minute read time · Updated January 6, 2023 · First published May 31, 2020

The world has been seemingly grinding to a halt over the past couple of months due to COVID-19.

As a small and agile UK business, we’ve been fortunate in that our day to day operations haven’t been adversely affected. We’re still promptly responding to pre-sales questions and providing support to customers to the same high standards as before.

But we’re aware that many of our customer’s operations have had to temporarily be put on hold. If your business is one of those affected, remember we’re here to help. Please see our blog post from March for ways we can support your business in these challenging times.

During these past few months however, development of MIDAS hasn’t stopped! In fact, it’s provided us with a unique opportunity to devote additional time to development of our software.

As you may know, MIDAS has been in active development for some 15 years now. Throughout this time, we’ve been regularly releasing significant updates at least three times a year. Each significant updates always includes new and improved features.

Following the release of MIDAS v4.24 back in March, we’ve been hard at work on v4.25 during the UK lockdown.

We’ve added dozens of new features and improvements for this next release, which we’re really excited about!

There’s so much to share, which is why over the coming posts here on our blog, we’ll be taking a closer look at what you can expect in v4.25. Here’s what we’ve announced so far:

Reddit You can also ask questions and discuss the new features of v4.25 over on Reddit.

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MIDAS v4.24 Out Now!

3 minute read time · Updated January 19, 2023 · First published March 21, 2020

We’re all experiencing unprecedented times with the global Coronavirus (COVID-19) pandemic. Firstly, if you’re an existing customer whose business is currently affected by the situation, we want to reassure you that we’re here to help! For more information, please see our recent blog post: 3 ways we’re supporting customer’s businesses affected by Coronavirus.

Now, here at MIDAS as we are a small and agile online business, and as such our operations haven’t been significantly affected at this time. For all intents and purposes, it’s “business as usual” here at MIDAS. Our sales team is still available online (via email or Live Chat) to answer any pre-sales questions you may have. Our support team is still providing prompt assistance to customer’s support queries (you can view our latest response times on our dedicated Service Status site).

As such, we’ve decided to press ahead with the release of our next update to MIDAS, v4.24, which is available now.

Highlights of MIDAS v4.24 include:

  • New: Support for multi-select custom list fields
  • New: Post booking email option – send clients an automated email after their bookings have taken place
  • New: “Can Bypass Venue Blocks” user permission (disabled by default)
  • New: Optional “Reviews” addon – automatically collect feedback, ratings, and reviews from your customers
  • Improved: List of organizations in drop-down on Invoicing screen now limited to organizations with invoices
  • Improved: BCC to me option when emailing an invoice/receipt now remembers user’s previous setting
  • Improved: Individual client statistics now include count and sum of outstanding invoices and client’s current credit
  • Improved: When assigning the “Can Process Booking Requests” permission, MIDAS will indicate if the user isn’t currently a manager of any venues
  • Fixed: Cumulative roll-up of various fixes for issues discovered since v4.23

How To Get MIDAS v4.24…

New To MIDAS?

We are committed to fair and accessible pricing for all organizations regardless of size. We’re totally upfront and transparent about our pricing structure, and you can purchase MIDAS v4.24 securely through our website and be up and running in no time!

“Self Hosted” Customers:

Self-Hosted customers with ongoing Annual Support Subscriptions will be able to update to v4.24 in the coming weeks. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update.

If no update is available, please check back again in a few days time, as we are staggering updates for self-hosted customers over the next few weeks.

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers have now been automatically updated to this latest version of MIDAS

Thank you for your continued support of our software during this unprecedented period of global uncertainty. Please remember if you’re an existing customer affected by the current situation, that we’re here to support you!

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3-ways we’re supporting businesses affected by COVID

4 minute read time · Updated February 14, 2025 · First published March 13, 2020

The Coronavirus (COVID-19) is arguably the largest global health threat in modern times. Now classified as a “Pandemic” by the World Health Organization (WHO), and predicted to last for many months. It is having far-reaching consequences for organizations and businesses around the world.

We want to do our best to support our MIDAS customers in affected businesses however we can. That’s why today (March 13, 2020) we’re announcing a package of support measures for affected businesses;

COVID Support Measure 1

Firstly, and exclusively for our customers in Medical/Healthcare organizations. We recognize the unprecedented demand that there is – and will be – on your services over the coming weeks and months. If your MIDAS subscription is shortly due for renewal, we will allow an extra “grace period” for you to complete your payment without risk of your MIDAS access becoming suspended. It’s more important for your focus right now to be on helping those impacted by the Coronavirus in your care than on paying bills. Therefore, we are happy to defer any upcoming renewal payment for your MIDAS service for up to six months. [1]

COVID Support Measure 2

Secondly, we want to support our customers in businesses and organizations which may have to temporarily close and suspend their operations as a result of Government guidance or restrictions put in place in response to Coronavirus. If your business/organization has suspended its operations, you’ll likely not be using your MIDAS system for a some weeks. We don’t feel it’s fair you should continue to pay for a service during such a period it would be redundant. If you’re in this situation, please contact us. We’d be happy to put a temporary suspension on your MIDAS system for a length of time you wish. Once access is re-instated, we’ll be happy to extend your current subscription period by the same length of time your system was suspended for. For example, if your school is forced to shut for two months, we can suspend your MIDAS system for this period. We’ll then extend your next subscription renewal date by two months. This ensures that you’ll effectively not be paying for your MIDAS system during the period your organization/business closes. [2]

COVID Support Measure 3

Thirdly, we recognize that many employees are now encouraged to work from home by their employers or government. The aim of this measure is help reduce risk of exposure to and fight transmission of Coronavirus. We also know that in many of our customer’s organizations, multiple personnel share the same user account in their MIDAS system. This is often the case, for example, in part-time or job share situations. With more people now working remotely from home, this may present a challenge. You may feel that the current user limit on your license makes it difficult for all staff to still be able to access your MIDAS system remotely and effectively work from home. Therefore, we’re offering temporary user license increases for up to six months for organizations this would benefit. These license increases will enable more of your workforce to work remotely from home. [3]

We’re Here To Help!

If any of the above measures could support your operations during this challenging time, please contact us and we’d be happy to assist.

UPDATE: If you’re now restarting your suspended operations, see 6 Ways MIDAS Can Help Your Business Adjust To COVID-19

Notes:
[1] Applies to both self-hosted and cloud-hosted MIDAS customers in medical/healthcare related organizations only.
[2] Applies to cloud-hosted MIDAS customers only whos business operations have temporarily ceased as a result of government restrictions or other officially recognized guidance. Temporary suspensions won’t be “back dated” and will only come into effect once requested by contacting us.
[3] Applies to cloud-hosted MIDAS customers who wish to enable more of their staff to work from home and still access their MIDAS system in response to the Coronavirus. After six months, the customer has the option to retain the new user license level by purchasing the license upgrade. Alternatively, they can revert back to their previous license level. In the case of opting to revert, any additionally added user accounts over the previous license level would be removed.

T&Cs:
Please note that the support measures outlined herein are discretionary. We will assess eligibility on a case-by-case basis, taking into account – but not limited to – the above notes. The COVID-19 pandemic is an unprecedented and rapidly changing, fluid situation. Therefore, we reserve the right to refuse, revoke, or amend any support measure outlined herein at any time without prior notice.

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