Category: News

Reducing International Price Fluctuations

 
 
 
 
 

As you may be aware, we are a UK based business. Consequently, our “base” pricing is in Pound Sterling (GBP).

However our customer base is global, with around 70% of our customers residing outside the UK.

Because of our global reach, we also accept payment in a variety of other currencies too. This includes Australian Dollar (AUD), Canadian Dollar (CAD), Euro (EUR), and US Dollar (USD).

As our core pricing is referenced back to Pound Sterling (GBP), our systems routinely retrieve daily the current exchange rates between GBP and each of the other currencies we support. We obtain our exchange rates from the ECB (European Central Bank). We then use this data to automatically adjust the prices you see on our website. This occurs each day and for transparency, we display the date & time when the exchange rates were last updated.

This may mean that if you view international (non-Sterling) pricing on our website on any given day, and then check back another day the prices may have changed from those listed upon your initial visit.

Now, this doesn’t necessarily mean that the prices you’ll see on your return visit will be higher. In fact, in many cases they may be lower! Indeed, since the UK voted to leave the EU back in June last year, our non-Sterling prices have been on average 10% lower than they were before 23rd June 2016.

We’re committed to fair and transparent pricing. Our core Sterling pricing for MIDAS has remained fixed for a number of years now and has not been raised as a result of the UK’s decision to leave the EU.

However, due the wider instability and uncertainty in global markets that have become more prevalent in recent times, as a result of – for example, Brexit and the Trump presidency – this had tended to mean that our international prices have fluctuated a little more day to day than they have done previously.

Therefore, for the benefit of all our customers, we’ve now introduced a small improvement in the way that our systems automatically adjust our international (non Sterling) pricing each day.

Increasing Exchange Rate Stability

Instead of using the current exchange rates on each specific day itself in isolation, our systems now take an average of the daily exchange rates over the previous 7 day period. Effectively, we’re now using a “rolling 7 day average” to adjust our international prices.

This helps smooths out and reduce small price fluctuations you may see on our website from day to day!

We also know that many organizations require a formal fixed-price quotation. We’re very happy to provide quotations upon request. The prices given on these quotations would be fixed for a period of 30 days. Please contact us for a quote today if interested!


Over 75 new Video Tutorials available on-demand!

Over the past weekend, we’ve published nearly 80 brand new, concise, and easy to follow video tutorials… and best of all, they’re all FREE!

The original dozen or so tutorial videos we produced a number of years ago now regularly receive great praise from our customers, so we thought it was about time to overhaul and update these great resources for MIDAS users! (Along of course with complete help documentation that’s available both online and offline, an extensive Knowledge Base, and responsive support!)

These short new “How To” videos guide you step-by-step through all areas of MIDAS, and because they’re on-demand, you can watch them again and again to learn your way around MIDAS at your own pace.

We’ve broken these exciting new tutorials down into key topic areas, covering Getting Started; Bookings; Clients; Users; Venues; Printing; Email; Invoicing; Resources; Searching; Messages, Notifications, Watches, and Reminders; Public Features; Settings; Import/Export; and Security.

You’ll find a complete list of all these video tutorials and be able to watch them online at https://mid.as/tutorials

If you’re brand new to MIDAS, here’s just one of our new “How To” tutorial videos on finding your way around the user interface:

How to find your way around MIDAS

…and speaking of finding your way around the MIDAS interface, there’s a built-in “Quick Tour” coming with our next update to MIDAS too! Read More…

In the meantime, we hope that you’ll find our new “How To” video tutorials really useful!

As well as finding our video tutorials on our main website, you’ll also find them on YouTube and DailyMotion too!


New Quick Tour of the User Interface

One of the things we’re really proud of is the extensive sources of help we make available to our customers.

This includes complete both online help documentation and downlodable and printable manuals (in PDF format). We also have a host of easy to follow, step-by-step video tutorials. Furthermore, we’ve complied an extensive Knowledge Base containing answers to many common questions.

In the addition to this wealth of self-help resources, for the forthcoming release of MIDAS v4.16, we’re also adding an optional “Quick Tour” of the user interface within MIDAS itself:

Optional Quick Tour upon first login

Upon the very first login by a user to MIDAS, they’ll be presented with an option to take a quick tour.

Quick Tour of the Booking Information Panel

The Quick Tour will outline all the key elements to their MIDAS screen, which they can step through at their own pace.

Quick Tour of the Manage MIDAS settings

The tour will also describe the function of each toolbar icon that’s available to the user.

Additional Sources of Help

The Quick Tour can be closed at any point, and won’t be shown again the next time the user logs in.

Initially, the Quick Tour will only be available to new users running MIDAS under one of the English language variations. It will also only be shown on Tablet, Laptop, or Desktop devices. It won’t currently be shown on very small mobile device screens.


MIDAS v4.15 Out Now!

With Easter over for another year (and with what seems like enough chocolate to keep us going until the next!), we’re excited to announce the availability of MIDAS v4.15, our powerful web based room booking and resource scheduling software.

Here’s What’s New & Improved in v4.15

How To Get MIDAS v4.15…

New To MIDAS?

We are committed to fair and accessible pricing for all organizations regardless of size. We’re totally upfront and transparent about our pricing structure. In fact, with the affects of “Brexit”, our international prices are some 13% lower right now than they were 12 months ago – so there’s never been a better time to buy!

“Self Hosted” Customers:

Self-Hosted customers with ongoing Annual Support Subscriptions will be able to update to v4.15 in the next few days. It only takes a couple of clicks – simply log in to your MIDAS system and go to MIDAS Admin Options → Manage MIDAS → Update

“Cloud Hosted” Customers:

Cloud-Hosted customers don’t need to do anything! – All our active Cloud-Hosted MIDAS customers have already been automatically updated to the latest version of MIDAS over Easter!

If you have any questions about MIDAS, why not drop us an email, or reach out to us through social media – We’d love to hear from you!