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MIDAS Privacy Policy

Last Updated: 4th May 2023
The following Privacy Policy applies to the use of our web based room and resource scheduling software MIDAS. (See also the Privacy Policy for our website)
Whether your MIDAS system is "self hosted" (on your own server) or "cloud hosted" (on our servers), the software is capable of contacting our servers and also storing data within your browser.

1. When does MIDAS communicate with external servers?

MIDAS is capable of communicating with our servers in the following instances:
1.1. During initial installation of the software.
1.2. When checking for software updates. (either automatically or manually)
1.3. When accessing the "Manage Addons" area of MIDAS.
1.4. Once a day to check for important notifications, messages, or license updates.

2. What data is sent to external servers?

When your MIDAS contacts our servers in instance 1.1 in Section 1 above, the following information is sent to our servers:
2.1. Your MIDAS ID.
2.2. The URL at which your MIDAS is being installed to.
2.3. The version of the MIDAS installer you are using.

When your MIDAS system contacts our servers in instances 1.2, 1.3, or 1.4 in Section 1 above, the following information is sent to our servers:
2.4. Your MIDAS ID.
2.5. Your current MIDAS version & build date.
2.6. The URL at which your MIDAS is running.
2.7. The total number of users, venues, and databases in your MIDAS.

3. What sent data is stored on our servers?

When installing MIDAS, out of the information that is sent as outlined in Section 2 above, the following is stored on our servers:
3.1. The URL at which your MIDAS is installed.

4. Why is this data sent and/or stored?

4.1 During install, your MIDAS ID is required in order to authenticate your install, retrieve the software, and license your installation.
The URL at which your MIDAS is being installed to is required in order to prevent multiple installations of MIDAS on other servers with your MIDAS ID.

4.2 When checking for software updates and/or accessing the "Manage Addons" area, your MIDAS ID, current version and build date are used to determine whether there are any software updates or addons available to you.
The URL at which your MIDAS is running is used to determine the authenticity of your installation.
The total number of users, venues, and databases in your MIDAS is used to ensure compliance with the maximum limits defined by your MIDAS license.

4.3 When checking once a day (as outlined 1.4), your MIDAS ID, current version and build date are used to determine whether there are any important notifications for all users, individual users, or license updates for your MIDAS.
The URL at which your MIDAS is running is used to determine the authenticity of your installation.
The total number of users, venues, and databases in your MIDAS is used to ensure compliance with the maximum limits defined by your MIDAS license.
As a result of these interactions, the following changes can be automatically made to your MIDAS:
  4.3.1 A message may be added to your login screen, visible to all users for a pre-defined period of time.
  4.3.2 A message may be added to specific individual user's "My Messages" screen.
  4.3.3 Your MIDAS license may be automatically updated (in the case of license upgrades, or license revokes)

5. Where is this sent data stored?

Data stored, as outlined in Section 3, is stored on our servers, based in the US.
Additionally, we regularly backup data from our US servers to servers based in the UK.

6. How long is this sent data kept?

Data stored, as outlined in Section 3, is stored indefinitely.

7. Can I prevent MIDAS sending this data?

MIDAS requires the data outlined in Section 2 for the reasons outlined in Section 4.
Blocking your MIDAS from such communication with our servers will mean you will no longer be able to receive software/addon updates and notifications.

8. What data is stored "locally" in my browser?

MIDAS is capable of utilizing the following local storage methods:

8.1 Cookies
Cookies are required and used to store a unique session ID each time you log in to MIDAS.
Cookies may optionally also be used to remember your MIDAS credentials, theme, language, database choices. These cookies will persist between sessions. If you do not wish these details to be stored by your browser, untick the "Remember Me?" option on your MIDAS login screen the next time you log in. (Please note, even with the "Remember Me?" option unselected, your browser may still offer you the option to save your credentials in your browser's own password manager). An administrative user can choose to disable the "Remember Me?" option for all users via MIDAS Admin Options → Manage MIDAS → Security → Offer to save credentials?

8.2 Web Storage (localStorage)
The new "Web Storage" capabilities of HTML5 are utilized to improve your user experience of MIDAS by storing certain preferences between vists. For example, Web Storage is used to remember the number of days shown in your booking grid between visits, or the sort order of your Pending Booking Requests screen, or the last selected "tab" on the Manage MIDAS screen.
Web Storage is not used to store any personally identifiable information.
For instructions on how to disable your browser's Web Storage cache, please see our KB article: "How to enable, disable, or clear your browser's Web Storage Cache".

9. How long is data stored "locally" by my browser?

9.1 Cookies
"Session" cookies (containing a unique MIDAS session ID) will automatically expire when you close your browser, logout of MIDAS, or when your MIDAS session expires.
Cookies used to remember your MIDAS credentials, theme, language, database choices will persist for 90 days, or until cleared by the user.

9.2 Web Storage (localStorage)
Web Storage data will persist in your browser until overwritten or manually cleared. For instructions on how to clear your browser's Web Storage cache, please see our KB article: "How to enable, disable, or clear your browser's Web Storage Cache".

10. This policy is governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to amend this Privacy Policy at any time without prior notification.

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MIDAS » KB » Support » Article 00097

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