MIDAS v4.04 – Now Available!

We are pleased to announce the availability of MIDAS v4.04!

Read on to find out about the new features and improvements we’ve made in the latest update to our powerful room scheduling software.

Venue-Specific Resources

Venue-specific ResourcesIn v4.04, we’ve introduced “venue-specific” resources! Previously, any resources you added to MIDAS would then be available globally across all of your venues. Now, you can specify your resources (equipment, consumables, and staffing) to only be available to specific venues. So, for instance, if you schedule a mixture of both sports facilities and classrooms, and you have “Football Nets” defined as a resource, you can now restrict this resource to only be available to say your “Sports Hall” and “All Weather Pitch”, but not available for classrooms!

 

New Web Request Settings

New Web Request SettingsThe “Public Booking Request” (web request) is a standard feature of our web based scheduling software. It allows non-users (i.e. visitors to your website/members of the public) to check your venue’s availability and make booking requests. This feature of our scheduling software is one of the most popular. Therefore, based on customer feedback, we’ve implemented three new settings in v4.04….

 

Show Hours of Operation

By default, your venue’s operating hours are not revealed on your Public Booking Request screen. This setting will show a visual representation of each venue’s hours of operation (similar to that shown to logged in users). NOTE: Whether this setting is enabled or not, requesters will still not be able to make booking requests outside of your operating hours. This setting merely provides a visual indication to requesters of when your venues are closed.

Show Venue Capacities

On the initial screen of the Public Booking Request process, each of your publicly requestable venues are listed. The capacity (maximum occupancy) of each is also usually indicated. In some cases it may be desirable to hide the capacity information on this screen – especially if you don’t use MIDAS primarily to schedule venues. For instance, some customers use MIDAS, and the Public Booking Request features, to allow staff to schedule support technicians or their own annual leave. This new setting removes information on your venue capacities from your Public Booking Request screens.

Auto-Approve Booking Requests

If enabled, this new setting will automatically approve and convert all received booking “requests” into actual confirmed bookings (availability permitting). This setting is ideal if you’d like members of the public to be able to schedule their own appointments without first requiring approval from a MIDAS administrator.

Sort Booking Requests

Sort Booking RequestsWith v4.04, you can now quickly sort received booking requests by either the date/time that the booking request was made, or the date/time that the requested booking starts. Sorting can be in either ascending or descending order, by simply clicking the corresponding heading. In earlier versions this was fixed to sort requests by booking start times in ascending order.

 

New URL Custom Booking Field Type

New Custom URL Booking FieldMIDAS already allows you to add your own custom booking fields. These custom fields can either be single-line text, multi-line text, numeric, or drop-down list.
With v4.04 we’ve added a new custom booking field option: URL. A custom URL field allows you to associate one or more internet addresses (URLs) to your bookings, which are also “clickable” allowing users to navigate to the URL.

 

Custom URL FieldThis could be useful – for instance – to link to the homepage of the organization that the booking is for. Or you could use a custom URL field to to a .pdf or Word document with further information about the booking, or an associated booking contract/insurance certificate… or anything you want!

 

Other New Settings

We’ve also added a couple of other new settings for v4.04…

Account for Pending Booking Requests when checking Booking Availability

Account for Pending Booking Requests when checking Booking Availability

By default, when making bookings, MIDAS doesn’t take into account any outstanding Pending Booking Requests when checking Booking Availability. For example, if a booking request is currently “pending” for Room 1 on Monday from 9am-10am, whilst it remains “pending”, other actual bookings can still be made for this venue/time slot.

To prevent any other bookings being made in slots where “pending” bookings are still awaiting approval, select this option. MIDAS will then show “Unavailable” for subsequent bookings that would conflict with outstanding booking requests.

Enable links for phone numbers (Skype integration)

If enabled, phone/cell numbers displayed within MIDAS will become clickable (using the callto: prefix). If you have compatible software installed on your device, such as Skype, clicking these numbers within MIDAS initiate a call to the corresponding number.

Other New Features

  • Quickly “duplicate” bookings by dragging them whilst holding Shift
  • Ability to filter by booking type when searching for bookings

Changelog / Release Notes

The full changelog may be viewed here

Recent NEW addons

Did you know that during August we released TWO new addons for MIDAS?

With the “Web Calendars” you can seamlessly embed calendars directly into your website.

The “Digital Signage” addon is a powerful solution offering real-time display of ongoing and upcoming room bookings on TV screens around your site!

Read more about these exciting new addons here


How to get MIDAS v4.04

Existing customers with an ongoing Annual Support Subscription are entitled to a FREE update to v4.04. This may be obtained within the software via MIDAS Admin Options → Manage MIDAS → Update.

If you’re an existing customer with a recently expired Annual Support Subscription, don’t worry – you can quickly renew your subscription to get the update to v4.04.

…and if we cloud host your MIDAS booking system, there’s no need to do anything – we’ve already automatically updated you to v4.04!

If you’re not yet using MIDAS for your organization’s scheduling, you can purchase online directly through our website.


We’re Improving Our “Cloud Hosted” Service

As part of our ongoing commitment to the “cloud hosted” MIDAS service we provide to nearly 60% of our customers, we’re shortly going to be performing some exciting upgrades. These upgrades will further enhance the speed and performance of our systems, and therefore also of our customer’s “cloud hosted” booking systems!

What we’re doing…

This coming weekend (21-22 September 2013), we’ll be upgrading our server hardware and network infrastructure, specifically in the following areas:

  • Traditional mechanical hard drives are being replaced with state-of-the-art, super-fast SSD’s (solid state drives)

  • Our network connection is being migrated from Tier 3 to Tier 1, and the uplink speed is being upgraded from 100Mb to 1Gb

  • We’re increasing server memory by a factor of FIVE!

  • We’re upgrading our powerful Intel® Xeon® CPU’s from 8 to 10-core
Five times more memory
10-Core Intel Xeon Processors

What impact will these upgrades have?

We do not envisage any loss of access to “remotely hosted” editions of MIDAS during this upgrade period, however, for a short period over the coming weekend, these editions of MIDAS will be temporarily put into “Maintenance Mode”.

“Maintenance Mode” essentially puts MIDAS into a “read-only” state – but users will still be able to login and view bookings during this period!

You’ll know when your MIDAS is running in “Maintenance Mode”, as this will be indicated on your MIDAS login screen.

Once the upgrades are complete, “Maintenance Mode” will be switched off, and full access to MIDAS will again be available.

We apologize for any inconvenience this upgrade process may cause, but thank you for your understanding as we work to improve the service we provide to you!

Get Service Status Updates MIDAS on Twitter@mid_as

If you’re a “cloud hosted” customer, we’d encourage you and your users to follow us on Twitter.

If there’s ever any upcoming maintenance planned, or service status updates, that may affect your “hosted” MIDAS service access, we’ll post details to our Twitter feed.

We also now have a dedicated Service Status page, where you can find details of any current issues or upcoming maintenance.

UPDATE: 21st September 12:45 UTC – Network & Server Upgrades Now Fully Complete!


What’s new in MIDAS v4.04

Whilst many people have been away on holiday relaxing over the past couple of months, we’ve been busy working on the next update to our web based room scheduling software. So we thought we’d take this opportunity to let you know about some of the exciting new and improved features coming soon in v4.04.

Venue-Specific Resources

Venue-specific ResourcesIn v4.04, we’re introducing “venue-specific” resources! In previous versions any resources you added to MIDAS would then be available globally across all of your venues. Now, you can specify your resources (equipment, consumables, and staffing) to be available only to specific venues. For example, say you schedule a mixture of both sports facilities and classrooms, and you have “Football Nets” defined as a resource. In v4.04 you can restrict this resource to only be available to your “Sports Hall” and “All Weather Pitch”, but not available for a classroom!

New Web Request Settings

New Web Request Settings

The “Public Booking Request” (web request) feature of our web based scheduling software allows non-users to check your venue’s availability and make booking requests. “Non-users” are visitors to your website or members of the public who don’t have a login for your MIDAS system. Now, we often receive suggestions from our customers of new features they’d like to see in this particular area. As a result, for v4.04, we’ve implemented three brand new settings….

Auto-Approve Booking Requests

If enabled, this new setting will automatically approve and convert all received booking “requests” into actual confirmed bookings (availability permitting). This setting is ideal if you’d like members of the public to be able to schedule their own appointments without first requiring approval from a MIDAS administrator.

Show Hours of Operation

By default, your venue’s operating hours are not revealed on your Public Booking Request screen. This setting will show a visual representation of each venue’s hours of operation (similar to that shown to logged-in users). NOTE: Regardless of this setting, requesters will still not be able to make booking requests outside of your operating hours. This setting merely provides a visual indication to requesters of when your venues are closed.

Show Venue Capacities

On the first screen of the Public Booking Request process, each publicly requestable venue is listed, along with its capacity (maximum occupancy). In some cases it may be desirable to hide the capacity information on this screen – especially if you don’t use MIDAS to schedule venues. This setting removes information on your venue capacities from your Public Booking Request screens.

Sort Booking Requests

Sort Booking RequestsWith v4.04, you’ll be able to quickly sort received booking requests. You can sort them by either the date/time the booking request was made, or the date/time the requested booking starts. Sorting can be changed to either ascending or descending order, by simply clicking the corresponding heading. In earlier versions this sort was fixed to ascending booking start times.

 

New URL Custom Booking Field Type

New Custom URL Booking FieldMIDAS already allows you to add your own custom booking fields. These custom fields can either be single-line text, multi-line text, numeric, or drop-down list.
With v4.04 we’re adding a new custom booking field option: URL. This allows you to attach one or more internet addresses (URLs) to your bookings. These URLs become “clickable” allowing users to navigate to the URL.

 

Custom URL FieldThis could be useful to link to the homepage of the organization that the booking is for. Or, you could link to a .pdf or Word document with further information about the booking. You could also use a URL field to link to an associated booking contract/insurance certificate… or anything you want!

 

Other New Settings

We’ve also added a couple of other new settings with v4.04…

Account for Pending Booking Requests when checking Booking Availability

Account for Pending Booking Requests when checking Booking Availability

By default, when making bookings, MIDAS doesn’t take into account any outstanding Pending Booking Requests when checking Booking Availability. For example, if a booking request is currently “pending” for Room 1 on Monday from 9am-10am, whilst it remains “pending”, other actual bookings can still be made for this venue/time slot.

To prevent any other bookings being made in slots where “pending” bookings are still awaiting approval, select this option. MIDAS will then show “Unavailable” for subsequent bookings that would conflict with outstanding booking requests.

Enable links for phone numbers (Skype integration)

If enabled, phone/cell numbers displayed within MIDAS will become clickable. If you have compatible software installed on your device, such as Skype, clicking these numbers within MIDAS initiate a call to the corresponding number.


MIDAS v4.04 is expected to become available to Beta Testers soon, and then shortly after to become generally available.

Existing customers with an ongoing Annual Support Subscription will be entitled to a FREE update to v4.04 when it becomes available.

Also, did you know that during August we released TWO new addons for MIDAS? Read more about them here


Digital Signage Case Study: The Livingston Centre

Last week, we released two brand new addons for MIDAS. Today we take a closer look at some of the benefits that MIDAS, and our Digital Signage solution, are having on one organization in Canada…

The Livingston Centre in Tillsonburg, Ontario, Canada
The Livingston Center, Tillsonburg, Ontario

The Livingston Centre, situated in Tillsonburg, Ontario, is a unique “one-stop-shop” service building that houses five partners and twelve associated agencies.

The Livingston Centre have been using MIDAS to handle their scheduling requirements since 2012. Staff, volunteers, committees and members of the public book spaces at the Centre, and at another one of the center’s locations, through the reception team and communication coordinator.

The Digital Signage interface for MIDAS is used in The Livingston Centre with a screen located behind the reception desk. This screen displays all the meetings that are being held on a particular day for both their locations. The screen also includes a welcome message and the Centre’s own logo.

“MIDAS, along with the Digital Signage, has been a real time saver for our reception team!”

MIDAS Digital Signage in action at The Livingston Centre
MIDAS Digital Signage in action at The Livingston Centre

On the benefits of having a Digital Signage system that directly interfaces with MIDAS, receptionist Debbie Clarke, comments;

“When I turn the TV screen on each morning there is no fussing around with the room booking schedule – it appears on the particular date showing all rooms that are booked, when the meetings are finished and/or have been deleted off of MIDAS they automatically disappear off of the TV screen! People who have booked space can see what room is booked and go to their meeting rooms without asking reception what room they are booked into. Most importantly MIDAS, along with the Digital Signage, has been a real time saver for our reception team!”

– Debbie Clarke, The Livingston Centre

Summing up the new Digital Signage Addon for MIDAS, Debbie simply says:

“It looks awesome!”

Find out how MIDAS can help YOUR organization at https://mid.as, and read more about our Digital Signage Addon at https://mid.as/digital-signage