MIDAS Knowledge Base
Why are Public Booking / Requests disabled when I have enabled them?The Public Booking Request and Public Web Booking features of MIDAS allow non-users (guests) to check room availability and make booking requests (or bookings) online.
In order to enable either of these public features, you'll need to:
- Enable Public Booking Requests and/or Public Web Booking via MIDAS Admin Options → Manage MIDAS → Public:
- Assign at least one "Manager" to each venue you wish to make publicly requestable/bookable (MIDAS Admin Options → Manage Venues → [select venue] → Managers)
Note: Only users who have been assigned the "Can Process Booking Requests" user permission will appear in this list:
- Select the "Public" box for each venue you wish to make publicly requestable/bookable (MIDAS Admin Options → Manage Venues → [select venue] → Public). This applies to both Public Booking Requests and Public Web Booking:
If you've followed the above steps, and your public booking/request screen still indicates that the feature is disabled, there's one more setting you can check. On the MIDAS Admin Options → Manage MIDAS → Public screen, check that the "Public Requests/Bookings cannot be made past" setting.
This setting allows you to set a specific date after which public bookings or requests won't be accepted. If this setting contains a date which occurred in the past, public booking/requesting will be disabled. To resolve, simply delete this expired date, or set a new date in the future instead.
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