Why are Public Booking / Requests disabled when I have enabled them?

The Public Booking Request and Public Web Booking features of MIDAS allow non-users (guests) to check room availability and make booking requests (or bookings) online.

In order to enable either of these public features, you'll need to:

1. Enable Public Booking Requests and / or Public Web Booking via MIDAS Admin Options → Manage MIDAS → Public:
   

   

2. Assign at least one "Manager" to each venue you wish to make publicly requestable or bookable (MIDAS Admin Options → Manage Venues → [select venue] → Managers)
   Only users who have been assigned the "Can Process Booking Requests" user permission will appear in the list of available managers
   
   
3. Select the appropriate "Public" option for the selected venue(s) (MIDAS Admin Options → Manage Venues → [select venue] → Public).

   

   The possible Public settings are:

   • Off - The venue is not available for public booking or requesting.
   • Requestable - The venue is available for public requesting (but not public booking).
   • Bookable - The venue is not available for public booking (but not public requsting).
   • Requestable + Bookable - The venue is available for both public booking and requesting.

If you've followed the above steps, and your public booking/request screen still indicates that the feature is disabled, there's one more setting you can check. On the MIDAS Admin Options → Manage MIDAS → Public screen, check that the "Public Requests/Bookings cannot be made past" setting.

This setting allows you to set a specific date after which public bookings or requests won't be accepted. If this setting contains a date which occurred in the past, public booking/requesting will be disabled. To resolve, simply delete this expired date, or set a new date in the future instead.