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Why are Public Booking / Requests disabled when I have enabled them?

In order to enable either the Public Booking Request or Public Web Booking features of MIDAS - which allow non-users to check room availability and make booking requests (or bookings) online - you'll need to:
  1. Enable Public Booking Requests and/or Public Web Booking via MIDAS Admin Options → Manage MIDAS → Public:
    Enable Public Web Booking or Requests in MIDAS
  2. Assign at least one "Manager" to each venue you wish to make publicly requestable/bookable (MIDAS Admin Options → Manage Venues → [select venue] → Managers)
    Note: Only users who have been assigned the "Can Process Booking Requests" user permission will appear in this list:
    Assign Venue Managers in MIDAS
  3. Select the "Public" box for each venue you wish to make publicly requestable/bookable (MIDAS Admin Options → Manage Venues → [select venue] → Public). This applies to both Public Booking Requests and Public Web Booking:
    Publicly Requestable Venues in MIDAS

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MIDAS » KB » Support » Article 00124

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