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MIDAS Domain Alias addon FAQ MIDAS Domain Alias Addon: Frequently Asked Questions


I don't have access to create/modify DNS records - can I still have a domain alias?

The Domain Alias addon requires that a DNS change (a CNAME record) be made at your hosting/DNS provider. If you do not have access to make DNS changes, and your hosting/DNS provider isn't able to make DNS changes on your behalf, then you won't be able to use the Domain Alias addon.

How long will it take my domain alias to become active?

There are two parts of the process that need to complete before your domain alias will become active. Firstly, you'll need to set the correct DNS record for your domain. Depending upon your hosting/DNS provider, DNS changes may take up to 48 hours to propagate globally. Secondly, once you've submitted your domain alias to us, it may take a further 48 hours for your alias to then become active on the MIDAS network.

Can I have multiple domain alias?

At this time we only support a single active domain alias at any given time. If you wish to change your alias, your previous alias will no longer be active.

How many times can I change my domain alias?

There are no limits on the number of times you can submit a domain alias change request, however, we do limit the frequency of these requests to no more than once per 7 day period. If you submit more than one domain alias change request in any given 7 day period, we reserve the right to not process it.