Category: News

Improving our dedicated Service Status site

We know that keeping our customers informed and updated with timely information which may affect their service is paramount.

That’s why we have a separate, dedicated Service Status site providing an instant overview of the current status of the global MIDAS network at any given time, as well as details of any upcoming scheduled maintenance.

You’ll find our dedicated service status site at midas.network – and it’s worth bookmarking if you’re a “cloud hosted” customer.

Our Service Status site is continually updated – both automatically by our own internal monitoring systems, and manually by our staff.

Today we’re launching a couple of improvements to our Service Status site, where you’ll now find new status information on the performance of our Priority Support service and Live Sales Chat.

Current MIDAS Service Status
Dedicated MIDAS Service Status website

Our dedicated Service Status site now provides information on the current status of the following services:

  • Main Site – Indicates the current status of our main website, https://mid.as
  • Client Servers – Indicates the current status of the servers for our “cloud hosted” customers
  • Client Backup Servers – Indicates the current status of the backup servers for our “cloud hosted” customers with the optional Emergency Access Addon
  • Mail Servers – Indicates the current status of our email servers
  • Priority Support – Monitors the current responsiveness of our Priority Support service for customers with ongoing Annual Support Subscriptions
  • Live Sales Chat – Monitors the current status and responsiveness of the Live Sales Chat feature on our main website.

The Traffic Light System

We use a simple “traffic light” system on our Service Status site to make it easy to see at a glance the current status of our various services.

Green A green light indicates a service is performing normally and there are presently no issues.
Amber An amber light indicates that a service is currently working, but isn’t performing optimally.
Red A red light indicates a service is currently experiencing a temporary fault/outage.

We post Service Status updates on Twitter too!

MIDAS on Twitter In addition to our dedicated Service Status site, we also post service status updates and upcoming scheduled maintenance notifications on our Twitter feed.
You’ll find us on Twitter at https://twitter.com/mid_as


MIDAS v4.10 Now Available!

We’re excited to tell you about our latest update to MIDAS – version v4.10 – which is now available and which boasts a number of new and improved features…

Two Factor Authentication in MIDAS

Two-Factor Authentication
Add an extra layer of security to your MIDAS system Read More…

Alternative Clients for Invoicing

Alternative Clients For Invoicing
Separate clients can be specified for booking and invoicing Read More…

Quickly search & filter resources

Quickly Search & Filter Resources
Find the resources you want quickly by filtering the list of resources Read More…

Here are the Key Features and Improvements in v4.10:

How To Get MIDAS v4.10

New customers can purchase v4.10 directly through our secure website at https://mid.as/pricing

Existing “Self-Hosted” Customers:

Existing customers running “self-hosted” editions and with a valid Annual Support Subscription may update to v4.10 from within the software right now by going to via MIDAS Admin Options → Manage MIDAS → Update.

Existing “Cloud-Hosted” Customers:

Our existing customers with active cloud-hosted editions of MIDAS don’t need to do anything – you’ve already been automatically updated to v4.10!

We hope you enjoy the new & improved features of MIDAS v4.10! …and remember you can also cast your vote on some of the other features we’re currently considering for future updates over on our Feature Request page.


Windows 10 and Microsoft Edge Now Available

Windows 10 with Microsoft Edge

Today, Microsoft have launched their latest operating system, Windows 10, and with it a brand new web browser called “Edge“. Edge is designed to be the successor to their long running Internet Explorer web browser.

If you’ve been following our blog, then you’ll already know a bit about Windows 10 and Microsoft Edge…

Windows 10 is a FREE update for all current users of Windows 7, 8, or 8.1. It is being slowly rolling out in the coming weeks. But if you can’t wait that long Microsoft have provided tools to download Windows 10 now)

Our world-class web based room booking and resource scheduling software, MIDAS, is already fully compatible. So if you’re considering making the jump to Windows 10 but are worried about compatibility issues with your existing apps and software, rest assured MIDAS will work on Windows 10 and Microsoft Edge!

MIDAS Room Booking System in Microsoft Edge
MIDAS running in Microsoft’s new Edge web browser

New Addon: Slack Integration

SlackSlack is a versatile and increasingly popular team messaging platform, offering real-time communication and collaboration with your colleagues via the web as well as mobile platforms.

Slack already integrates with a vast range of tools and services you use every day to keep all your communication in one central place, but we are pleased to announce that our web based room booking and resource scheduling software, MIDAS is the very first room booking system to offer integration with Slack though our new optional addon!

Available for MIDAS v4.09+, our Slack addon allows “Watch” notifications from your MIDAS system to be posted in real-time to your team’s Slack feed..

Slack Stream
MIDAS notifications sent to your Slack stream

For example, you could setup Watch notifications to automatically post to your Slack stream whenever new bookings are added, or when certain bookings are cancelled, or whenever refreshments are added to bookings, or when you’re running low on consumables!

  • For more information on Slack, please visit their site at slack.com
  • For more information on Watch notifications in MIDAS, please visit the Watches section of our help documentation.
  • …and for more information on our exciting new Slack addon, please visit mid.as/slack