MIDAS KnowledgebaseMIDAS Knowledgebase

I'm trying to purchase/renew/upgrade MIDAS but my card was declined!

If you receive a message that your credit or debit card has been declined when attempting to purchase, renew, or upgrade MIDAS through our secure site, then don't worry - no money will have been taken from your card.

Your card issuer doesn't disclose to us the specific reason why they may have declined a particular transaction, however, it's possible that their automated systems have flagged your MIDAS transaction as unusual/out of the ordinary, based on your previous spending habits. This can be especially true if it's for a larger amount than you would normally spend on your card, and/or if you're located in a foreign country (we are based in the UK).

In such instances, this can usually be easily resolved by simply contacting your card issuer and asking them to ease the restrictions on your account so that future payments of this nature will be accepted.

If you're still unable to complete your card payment after speaking to your card issuer, you may wish to try using a different card or alternative payment method (we also accept card payments via the PayPal option, as well as payment by Electronic (Bank/Wire) Transfer)

A card decline of this nature - although frustrating - does show that at least you have a responsible card issuer who's being proactive in detecting and protecting you from unusual transactions.

You might also be interested in...
» » »

← Return to Knowledgebase