Why do I see a session timeout message immediately after I log in?
If when you attempt to log in to MIDAS, you are immediately returned back to the sign-in screen with the message "Your session has timed out! Please sign-in again", there are a number of possible causes of this:- You have cookies disabled in your browser - in which case re-enabling cookies should resolve the problem!
- You are using an obsolete/unsupported web browser - see Supported Browsers
- You are not accessing your MIDAS via the correct URL - Please ensure you've entered/bookmarked the right URL for your MIDAS (which shouldn't end ".pl", or contain any "?" or "&" characters - if in doubt, please contact your MIDAS system administrator)
- You are signed into another MIDAS session in another open tab or browser window. A second sign-in attempt should be successful.
- Your server is running "mod_perl". "mod_perl" is not required by MIDAS and is known to cause problems, such as an endless "Your session has timed out" loop. Please see our article on how to disable mod_perl.
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