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When accessing MIDAS, I see a "'midasglobal' appears corrupt" error

"midasglobal" is a settings file that is required in order for MIDAS to function correctly.

If when you access your MIDAS scheduling system you see a "'midasglobal' appears corrupt" error in your browser, this may have been caused by one of the following:

No free disk space

If the size of the "midasglobal.dat" file in your MIDAS installation is zero bytes in length, a probable cause is no free space remaining on your server disk.

MIDAS regularly updates the midasglobal settings file during normal usage of your scheduling system, and therefore, if there is no free space on your server disk when this file is updated, it can lead to the file being truncated or "zeroed"

To resolve, you will need to locate and address the cause of the zero free disc space on your server. You will then need to restore the most recent "good" copy of the midasglobal.dat file from your server backups. If you do not have access to a recent "good" copy of your midasglobal.dat file, you will need to contact MIDAS support for further assistance.

The server crashed or performed and unsafe/unexpected shutdown

As MIDAS regularly updates the midasglobal settings file during normal usage of your scheduling system, if your server hangs, crashes or is unsafely shutdown during a routine write operation on this file, the file may become corrupt.

To resolve, you will need to restore the most recent "good" copy of the midasglobal.dat file from your server backups. If you do not have access to a recent "good" copy of your midasglobal.dat file, you will need to contact MIDAS support for further assistance.

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