Accept Public Booking Requests

Accepting Public Booking Requests in MIDAS

Most booking systems are designed to be used by internal staff. MIDAS goes further with a public-facing booking request feature that lets members of the public - or anyone else outside your organisation - check availability and submit a booking request through your website.

How it works

MIDAS generates an embeddable booking request form that you can add to any page on your website. Visitors to your site can see current availability for your spaces and submit a request for the date, time, and room they want - without needing a MIDAS login.

When a request comes in, it appears in MIDAS for your staff to review. They can approve it (converting it to a confirmed booking) or decline it, with the option to send an email response to the person who submitted the request. The process keeps you in control while giving the public a convenient way to request space without having to call or email you directly.

What requestors see

The public availability view shows which times are already taken and which are free, without exposing any details of existing bookings. Visitors only see availability - not who has booked, or what for.

Controlling what can be requested

You can limit which rooms appear in the public request form, and configure which booking fields the requestor is asked to fill in - including any custom fields you've set up. You can also set whether the form is publicly accessible or requires a specific link.

Public booking vs. public requests

MIDAS also supports fully self-service public bookings, where approved users can book directly without waiting for staff approval. Public booking requests sit in the middle ground: the public can request without having an account, but a staff member reviews before anything is confirmed.

→ Try MIDAS free and test the public request form against your own venue setup.