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How can I renew my MIDAS subscription?

We offer an Annual Support Subscription to accompany our MIDAS room booking and resource scheduling software, which provides access to software updates as well as our highly regarded "Priority Support" service for a 12 month period.

For self-hosted editions of MIDAS, an Annual Support Subscription - whilst recommended - is optional.

For cloud-hosted editions of MIDAS, an Annual Support Subscription is mandatory for the duration we host your MIDAS system.

When your active subscription is nearing the end of its current term, we'll send reminders to the Primary Contact we hold on file for your organization's MIDAS system in the weeks prior, which will contain a link allowing them to renew and extend your subscription for a further 1-3 years.

Alternatively, you can check your next renewal data and renew/extend a subscription online at any time at https://mid.as/renew

In order to renew, you'll need to know your unique MIDAS ID (which can be found in the Welcome email you received when you first purchased MIDAS, or in any renewal reminder email notifications sent to the Primary Contact)

As renewal reminder notifications are only sent to the Primary Contact, please let us know as soon as possible if that person is no longer the best person for important correspondence - like renewal reminders - to go to, so that we can update our records accordingly to ensure correspondence goes to the correct person.

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MIDAS » KB » Support » Article 00172

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