Why am I being logged out after a few seconds/minutes?If you're automatically logged out of your MIDAS booking system within a few seconds/minutes of logging in, then there are a few potential causes:
- Your IP Address has changed
For enhanced security, if MIDAS detects that a logged in user's IP address changes whilst they are logged in, their account will be automatically logged out and they will need to login again.
- You've logged in from another device, and multi-logins are not enabled
If you've not enabled the "Allow multiple logins by users" option for your MIDAS, which you'll find via MIDAS Admin Options → Manage MIDAS → Security, then each user account may only be logged in from one device/location at any given time. As soon as a user logs in from a second location or device, the first will be automatically logged out.
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