MIDAS KnowledgebaseMIDAS Knowledgebase

What is your return/refund policy?

We provide a functional online public demo of our MIDAS scheduling system through our website, and we are also able to offer private no-risk, fully functioning, free trials hosted on our servers if required should you wish to test our room and resource scheduling software beyond the restrictions of the public demo.

We believe making these options available will allow you to fully explore, test, and assess the capabilities of our software to allow you to determine - prior to purchase - our software's suitability for your particular booking and scheduling needs.

"Cloud Hosted" Customers:

If you decide to purchase a "cloud hosted" edition of our software (where your MIDAS system resides on our servers), you have the right to cancel your subscription at any time. If you cancel within 14 days of initial purchase, you will be entitled to a full refund.

"Self Hosted" Customers:

As we offer an online demo and options for a time limited, "no-risk" trial of our software prior to purchase, then in accordance with the license agreement you acknowledge and accept when purchasing and installing our scheduling software on your own server, that due to the downloadable nature of the software, it is not possible to return it for a refund.

If you're still not sure whether our web based room and resource scheduling system is right for you, talk to us!

You might also be interested in...
» » »

← Return to Knowledgebase