MIDAS Documentation v4.19
Processing Booking Requests
The "Pending Booking Requests" icon in the toolbar allows you to view "Booking Requests" currently awaiting approval for the venues for which you are a "Manager".
Tip: If a number is visible on the "Pending Booking Requests" icon in the toolbar, this indicates the number of Booking Requests that are currently awaiting approval for the venues you manage
From the "Pending Booking Requests" screen you can action booking requests in the following ways:
/ Lock / Unlock
Bulk Approve / Bulk Reject Booking RequestsThe "Bulk Reject" button, when clicked, will reject all outstanding booking requests currently in your queue. You will also be prompted to give a reason why you are rejecting all requests, which will be sent via email to each client with a booking request being rejected.
The "Bulk Approve" button, when clicked, will attempt to approve all currently outstanding booking requests. Requests which conflict with existing bookings, fall outside operating hours, or conflict with another request that has just been approved as part of the "Bulk Approve" process will not be approved.
Because the order in which booking requests are approved may affect the availability of other booking requests, you can configure the order in which MIDAS will attempt to approve booking requests when the "Bulk Approve" button is clicked. You'll find this setting via MIDAS Admin Options → Manage MIDAS → Web Requests → Bulk Approval Order.
See Also: Manage Public Settings
SettingsAt the bottom of your Pending Booking Request screen you'll find a number of options...
Tick the "Notify me by email when new requests are received" option to receive automated email notification whenever new booking requests for a venue you manage are received. If the "Only if I'm not logged in" option is additionally selected, you'll only be sent these notifications when you're not logged in.
Tick the "Approve/Reject silently" option prior to processing a booking request to do so "silently" (with no email notification sent to the original requester that their request has been approved/rejected).
Note: To prevent the "Approve/Reject silently" option from being inadvertently left selected, the setting will not be saved when you navigate away from the Pending Booking Requests screen, and will default to "off" upon each visit
Tick the "Generate Invoices when approving requests" box to have MIDAS automatically generate an invoice whenever you approve a booking request.
MIDAS Knowledgebase: The pending booking requests screen is empty, and I'm not receiving notifications of new requests. How come?